Lampsy Reviews

Name: Lampsy
Address: Unit 22, Murcar Commercial Park, Unit 22, Murcar Commercial Park, Aberdeen
Rating: 4.26

4.3 Rating 1,411 Reviews

80 %

of reviewers recommend Lampsy

4.3

Based on 1,411 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

0333 577 2200

Write Your review

Tell us how Lampsy made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lampsy 5 star review on 3rd November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm an electrician. The lamp took a long time to arrive due to stock issues and the Easter weekend. The lamp itself is very nice but the ceiling rose was cheap plastic and doesn't have any proper fixings. It's one of those that you have to use a hook for (like the cheap IKEA ones) and so the ceiling rose doesn't sit properly flush to the ceiling. I ordered matching, metal ceiling roses with brackets from elsewhere and swapped them over but this isn't something you could do if you didn't know how to wire such things up.”

Helpful Report

Posted 7 months ago

Hi Joshua, I’m really sorry that you weren’t totally happy with the ceiling fixture. I have emailed you directly to see if there is any way we could solve this for you. Best wishes, Lynn

Posted 6 months ago

“Great addition to the outside table, just waiting on the rain going off 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 Sorted”

Helpful Report

Posted 7 months ago

“Have already had your lamps , love them , so stylish”

Helpful Report

Posted 7 months ago

“Lovely little lights! We have fastened them to the top of our book cases and angled the flex to shine the light down. Really pleased with them, just what we wanted. Easily fixed and plugged into a socket behind the shelves. Great customer service. Dispatched quickly as we were trying to finish that room”

Helpful Report

Posted 7 months ago

“Love this lamp it’s very stylish wherever you use it. 3 different levels of light. Can’t wait for better weather to use it outside”

Helpful Report

Posted 7 months ago

“Well made and beautiful table lamp, quick delivery. Highly recommend.”

Helpful Report

Posted 7 months ago

“Exceptionally pleased with the items I bought, easy to order, arrived on time, would recommend to my friends.”

Helpful Report

Posted 7 months ago

“Very quick delivery, pleasant to deal with, great communication. Very happy with the whole experience. I love my lamp from Lampsy.”

Helpful Report

Posted 7 months ago

“The light is excellent”

Helpful Report

Posted 7 months ago

“Great selection of products. Fab customer service. I had to return a few items from my order, which was straight forward and easy! Thank-you!”

Helpful Report

Posted 7 months ago

“Item delivered quickly and as described. Good price. Excellent communication. Would buy from again. I wish more companies were as easy to deal with.”

Helpful Report

Posted 7 months ago

“Product arrived fast and I'm really happy with the purchase.”

Helpful Report

Posted 7 months ago

“Quick delivery and all as described”

Helpful Report

Posted 8 months ago

“My product from Lampsy was amazing and looked so good in my home. Was such a great price as well. Wouldn’t hesitate to use again as delivered quickly as well.”

Helpful Report

Posted 8 months ago

“Excellent service and quick delivery, thank you!”

Helpful Report

Posted 8 months ago

“Great service, fast delivery!”

Helpful Report

Posted 8 months ago

“Despite ordering over £150 worth of goods, I was charged £20 delivery. Your website did not make it clear that there were conditions to the "free" delivery. The email address on the website was incorrect. The online chat never seemed to work. When I tried to call the lines were ALWAYS busy and when I left messages, no-one called me back. In short, I will not be using the site again.”

Helpful Report

Posted 8 months ago

Hi Rob, I'm really sorry to hear that you didn't have a great experience with us. I have looked into this and I can see that the £20 delivery charge has now been refunded. Regarding the issues with the email address and online chat, I have made sure to pass this on, and they are currently been looked into. Thank you for the feedback, and I hope you will give us a chance in the future. If I can help with anything further, please don't hesitate to contact me directly at lynn@lampsy.com. Kind Regards, Lynn

Posted 8 months ago

“Due to my error I had to return the order and reorder a different item. Return completed with no fuss. Fantastic delivery and friendly and helpful staff helping me along the way”

Helpful Report

Posted 8 months ago

Hello Katrina, thank you so much for the feedback! I'm really glad to hear that you were happy with the delivery and the service of our lovely staff 😊 Kind Regards, Lynn

Posted 8 months ago

“Subtle and well formed. Looks both classy and discrete in our bedroom.”

Helpful Report

Posted 8 months ago

Hi Nicola, thank you for taking the time to leave a review! Very pleased to hear you are happy with your new bathroom light. Kind Regards, Lynn

Posted 8 months ago

“Very happy with my wall light, and it was £20 cheaper than in B&q”

Helpful Report

Posted 8 months ago

Hi Alina, thank you so much for taking the time to leave a review. So pleased to hear you are happy with your light! Kind Regards, Lynn

Posted 8 months ago

Lampsy is rated 4.3 based on 1,411 reviews