Lampsy Reviews

Name: Lampsy
Address: Unit 22, Murcar Commercial Park, Unit 22, Murcar Commercial Park, Aberdeen
Rating: 4.26

4.3 Rating 1,412 Reviews

80 %

of reviewers recommend Lampsy

4.3

Based on 1,412 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Phone:

0333 577 2200

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Lampsy 5 star review on 3rd November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A classy upgrade for our new pendant lights which were supplied with crappy cheap lamps.”

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Posted 11 months ago

“Excellent value and speedy delivery.”

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Posted 11 months ago

“Beautiful product-very stylish.”

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Posted 11 months ago

“Great light xx Looks amazing over our island and far more expensive than the actual cost xx Really seamless purchase with prompt delivery Delighted Haven’t seen it lighten up as yet as I forgot to order bulbs 🤪”

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Posted 11 months ago

“Lampsy is great. Product range, website, delivery service, all excellent. The lights supplied, (Design for the People, Nordlux) however, could so easily be improved by using fabric cable rather than plastic. This seems an easy fix, so why not do it?”

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Posted 11 months ago

“Delivery was quick and I also bought my light on sale👍🏻”

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Posted 11 months ago

“Love it! It’s perfect and looks much more expensive than it is!”

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Posted 11 months ago

“It hasn’t been fitted yet”

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Posted 11 months ago

“product supplied defective .Taking far too long to sort out ...replacement or credit”

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Posted 11 months ago

“Fabulous service as always and absolutely beautiful item, thank you Lampsy!!”

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Posted 11 months ago

“Unable to comment on the product as it is a present, however service and the packaging is very good.”

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Posted 11 months ago

“I am very happy with my purchase of two wall lamps from Lampsy. The offer process was very simple and delivered in a timely manner. Based on this purchase I would recommend them .”

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Posted 11 months ago

“Didn’t deliver whole delivery and I had to chase outstanding items through there useless online bot.”

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Posted 11 months ago

Hi Mike, Thanks for your feedback and I’m sorry you found the self-service bot unhelpful. We’ve only recently introduced this and continue to make changes but recognise it isn’t always helpful in all circumstances. You can always skip the bot and connect to live chat during normal business hours, or send a message to customer services outside of these times. We genuinely care about every customer having a good experience, so thanks for taking the time to share this and please be assured that your feedback will be acted upon. Michael

Posted 11 months ago

“3-5 day delivery turned out to be 11 days. Not very happy”

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Posted 11 months ago

“Delighted with our new quirky picture light”

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Posted 11 months ago

“I haven’t yet received my lamps ordered over a week ago and I’m being asked to review my purchase and experience of Lampsy. I say very poor !!”

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Posted 11 months ago

“The service was excellent. The lights are just what we wanted. They haven’t been fitted yet however, they look perfect for the job.”

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Posted 1 year ago

“Great option of lights, good quality, competitive prices and efficient delivery. Very happy with my purchase.”

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Posted 1 year ago

“Excellent service with the customer support team and prompt delivery.”

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Posted 1 year ago

“The lamp is very nice, but the top is slightly crooked. My electrician managed to fiddle with the piece, but it still looks slightly crooked.”

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Posted 1 year ago

Lampsy is rated 4.3 based on 1,412 reviews