Lampsy Reviews

Name: Lampsy
Address: Unit 22, Murcar Commercial Park, Unit 22, Murcar Commercial Park, Aberdeen
Rating: 4.25

4.3 Rating 1,446 Reviews

80 %

of reviewers recommend Lampsy

4.3

Based on 1,446 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Phone:

0333 577 2200

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Lampsy 5 star review on 3rd December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We fit this light now our bathroom look so beautiful”

Lampsy 5 star review on 19th November 2022

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Great lamps great price”

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Posted 2 years ago

“Still waiting for my package”

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Posted 2 years ago

“Light just went up today and look fabulous”

Lampsy 5 star review on 18th November 2022

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Posted 2 years ago

“This Company are super efficient. I ordered from them and it arrived the very next day. Would definitely order from them again.”

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Posted 2 years ago

“I bought 2 Nordlux Cloud lights, which are excellent. I will be buying a further 2, one for each floor in home. Very pleased with purchase.”

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Posted 2 years ago

“It’s damaged and submitted a request for a return which was accepted but still not heard about how to return the item!”

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Posted 2 years ago

“Prompt delivery. Very modern and attractive lamps”

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Posted 2 years ago

“Very quick delivery and gorgeous products.”

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Posted 2 years ago

“Great service wood recommend”

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Posted 2 years ago

“Can’t believe I am asked for a feedback review for a 90 quid lamp that has been reported as faulty upon receipt, and I’ve yet to hear back what you plan to do to resolve the problem. Lampsy support advised that the lamp has to be used with a specific USB charger, and that the unit doesn't work with any USB cable and charger. They are modifying their website to reflect this specific detail. The lady could not be nicer and, agreed to refund the unit, and emailed a pre-paid label. I’ve modified my feedback to reflect, whilst disappointed, the company resolved the problem to my satisfaction.”

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Posted 2 years ago

“Ordered hanging bedside lights, however there is no bracket included for the support on the wall.”

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Posted 2 years ago

“This score is based Purely on delivery time as it was said 3 days aninfact took 10days from order and an email enquiring on when goods would arrive! Actual products are great and am happy with quality of lights”

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Posted 2 years ago

“Ordered 3 pendant lights costing £297 over 2 weeks ago but they still haven't arrived. Keep contacting Lampsy who send me the same tracking link again and again taking me to DPD who do NOT have the item. I've finally asked for a refund but heard nothing for 2 days. Am very worried I will never get my money back. There is no customer service telephone number so am reliant on emails which they are not responding to.”

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Posted 2 years ago

“Ordered a lamp for outside of our front door on 3 November. Received notification that it had been shipped on 4 November - excellent. Sadly the experience then deteriorated thanks to the delivery service - DPD. I received no contact from DPD to say when the parcel was coming (unlike deliveries from other providers using DPD, the week before and again today). DPD arrived when I was out (because I didn't know they were coming) and despite having a standing arrangement with DPD to leave with any neighbour they left a note saying that I needed to drive across the other side of the town to collect it. When I went on the DPD website there was no way to change this or to complain nor to phone them. Their website said that I had to download a Q-code to collect the parcel, which I did. I drove across town and the shopkeeper refused to give me the parcel as I had no id, despite the DPD website saying that all I needed was the Q-code. I had to return home and then drive back - a round trip of approx 16 miles because the DPD delivery guy couldn't be bothered to leave the parcel with any neighbour (there were several who were in!) Once I received the lamp I was pleased with it and it would have got 5 stars, but Lampsy were sadly badly let down by DPD.”

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Posted 2 years ago

“Great service, prompt delivery. I asked a question after having placed my order and got an immediate reply. The lamp I purchased is a cordless indoor/outdoor lamp, rechargeable, dimmable and looks great! I would totally recommend both the product and Kampsy to anyone. Great service, great product and great value.”

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Posted 2 years ago

“Love my new lampsy. Easy to assemble, looks stylish and a great addition to the living room.”

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Posted 2 years ago

“Lights are nice but smaller than expected. The reason I gave 4 stars is mainly because the ceiling cone is cheap plastic rather than metal.”

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Posted 2 years ago

“Incomplete order, but the team did alert me, so that was fine One piece was broken, but the return form was easy, so I’m willing to let that pass as well But am still waiting for “Return Approval”! Really, I. This day and age? For a broken Item? Not good at all”

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Posted 2 years ago

Lampsy is rated 4.3 based on 1,446 reviews