Lampsy Reviews

Name: Lampsy
Address: Unit 22, Murcar Commercial Park, Unit 22, Murcar Commercial Park, Aberdeen
Rating: 4.25

4.3 Rating 1,446 Reviews

80 %

of reviewers recommend Lampsy

4.3

Based on 1,446 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Phone:

0333 577 2200

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Lampsy 5 star review on 3rd December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. The website offered lots of choice at competing prices. Quick delivery and well packaged. We love our purchases.”

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Posted 4 years ago

“Fast delivery great product. The lights look fantastic and make the outside area look classy”

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Posted 4 years ago

“My product has not shown up and may be lost in the parcel force system”

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Posted 4 years ago

“Good product good delivery time. splendid Company to deal with”

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Posted 4 years ago

“excellent lamps. excellent customer service. would highly recommend Lampsy”

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Posted 4 years ago

“Great experience ordering and the delivery was fast and efficient even in these strange lockdown times. Product looks great in the box but am waiting for building work to be finished before it hangs in all its glory.”

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Posted 4 years ago

“Ordered over 3 weeks ago. Website said 5 to 6 days delivery. I chased and was promised a delivery over a week ago. No delivery. Chased again. Again never came when promised. Chased again several times by email. Website says will respond in hours. They don't. You cannot call them as to improve customer service no calls!! How does that improve customer serve especially when slow in responding to emails. Not even got lamps yet. Just be aware. Slow, next to no communication or updates and you may get or may not get what you ordered. Who knows. Bit like the lottery!”

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Posted 4 years ago

“Quick delivery and great product- would recommend.”

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Posted 4 years ago

“Michael was super helpful and responded to my change of order so quickly! Sorting the refund and sending my new order straight away. Over the last year I have been dealing with so many customer service teams from different companies - needing refunds or replacements for broken furniture etc - and they have often been so unhelpful or dragged out the process, so it is lovely to be able to have such a smooth process with this company! Thank you :)”

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Posted 4 years ago

“Better lighting websites out there. The lamp I ordered turned up in a beaten up box and failed to work. It took a lot of back and forth with customer service before they agreed it was faulty (though Lynn in customer service was responsive and polite). They also tried to make me cover the cost of the return before agreeing to cover it. Still waiting for my refund after returning the lamp over 2 weeks ago. Seems like they'll try keep hold of your money for as long as possible.”

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Posted 4 years ago

“Lamps beautiful and well priced, but could have more delivery updates - only received a notification on the day they were delivered.”

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Posted 4 years ago

“They Look very Smart. Happy with them.”

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Posted 4 years ago

“Easy to order, arrived on time, product was exactly as advertised. very Happy :)”

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Posted 4 years ago

“Simplicity, even during lockdown ordering was easy and lights arrived on time. Great service, will be using Lampsy in the future.”

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Posted 4 years ago

“Great product! Looks lovely. The cord to hang the light from was ridiculously long however. Otherwise it was perfect”

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Posted 4 years ago

“Lights failed to turn up some 10 days after ordering and paying for next day delivery . Communication slow.”

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Posted 4 years ago

“Nice lights, very quick delivery! Thanks”

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Posted 4 years ago

“Their customer service is excellent. Very prompt replies to queries and speedy rectification of any issues.”

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Posted 4 years ago

“Prompt, efficient service.”

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Posted 4 years ago

“Delivered quickly despite the covid problem.”

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Posted 4 years ago

Lampsy is rated 4.3 based on 1,446 reviews