Lampsy Reviews

Name: Lampsy
Address: Unit 22, Murcar Commercial Park, Unit 22, Murcar Commercial Park, Aberdeen
Rating: 4.25

4.3 Rating 1,478 Reviews

80 %

of reviewers recommend Lampsy

4.3

Based on 1,478 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Phone:

0333 577 2200

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Lampsy 5 star review on 4th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rubbish lights and rubbish customer service Never replied to my complaint re poor quality lights and fittings”

Helpful Report

Posted 6 years ago

Hello Sarah, Sorry to hear you had a problem with your lights. I can't find any communications from you regarding this, which probably explains why you didn't receive a response. Can you please forward your complaint to hello@lampsy.com and we'll do our best to make this right. Michael

Posted 5 years ago

“Extremely helpful customer service and very pleased with all I bought.”

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Posted 6 years ago

“Great service and products, thank you.”

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Posted 6 years ago

“Michael at Lampsy has been extremely helpful on a number of projects with profession knowledge pointing me in the right direction regarding light fittings and lamps. As I stay local it has been handy to visit Michael to see the selection of lamps, etc ensuring that the right product is selected for the job. I would highly recommend using Lampsy as their service is second to none and their vast selection means there is something for everyone and for the right occasion. I will definitely use Lampsy again for future projects, 5/5!!!”

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Posted 6 years ago

“Excellent service on a return and reorder”

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Posted 6 years ago

“Great service and beautiful quality”

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Posted 6 years ago

“Happy with the table lamp. Delivery was fast and well packaged”

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Posted 6 years ago

“We’ve just moved house and came across lampsy. Delivery is fast and service is very good too. We’ll be using them again!”

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Posted 6 years ago

“Love my lamp , excellently made andade to Last Looks beautiful in my sitting room Thanks also fir quick delivery”

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Posted 6 years ago

“I love this lamp! It is absolutely stunning and beautifully made. I like the ability to change the height as many are rather small and are not changeable. The delivery was quick and effortless. I would most definitely recommend Lampsy!”

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Posted 6 years ago

“Lights arrive promptly, well packaged and in pristine condition. The white pendants look great in our revamped dining room. Would recommend Lampsey to anyone looking for quality light fittings at a good price.”

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Posted 6 years ago

“I struggled to order more than one bulb so had to call to enquire. The service to ensure I got my desired order after that with the order being taken over the phone made up for it. Very good service and prompt delivery.”

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Posted 6 years ago

“Good looking and well made, makes a stylish statement in our sitting room.”

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Posted 6 years ago

“Fantastic. Delivered on time and well packaged”

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Posted 6 years ago

“Received the replacement”

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Posted 6 years ago

“We bought three of the same pendant lights from from Lampsy and two of them came without the ceiling mount, screws/fixings and cover. It took over a week to get the parts sent out to us - annoyingly we had already drilled all the holes and pulled the cables through the ceiling because the first box we opened had all the correct fixings! When the correct parts were sent out, we were STILL missing a bag of screws and ceiling plugs! Absolutely love the pendants and Lampsy was the cheapest price. The lady that dealt with my many angry emails was great, but over all NOT IMPRESSED!”

Helpful Report

Posted 6 years ago

Hi Marny, Firstly, thank-you for your order - we really appreciate your custom. Please accept our apologies that some of the fixings were missing. As we didn’t have these spare parts in-stock, they had to be ordered in from the manufacturer which resulted in a delay getting them to you. We process orders carefully, ensuring that all items are correct however on occasion we make mistakes. Thank-you for taking the time to share your feedback - it helps us improve. Michael

Posted 6 years ago

“Very pleased with this purchase”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“Great products, swift delivery, no hassle. Great job”

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Posted 6 years ago

“I did make a mistake on my order becaus eI pad for next day delivery witohut realising it won't come next day as it was after 1pm. I accept it's fairly clear unless you are in a hurry (I was) and don't pick up on this and I gave my feedback that you should make it bold so it draws your customers eyes to it but when I rang to find out why no delivery the person I spoke to was excellent in how they handled my frustrations so I was very happy despite the fact I did not get delivery till one day later.”

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Posted 6 years ago

Lampsy is rated 4.3 based on 1,478 reviews