Lampsy Reviews

Name: Lampsy
Address: Unit 22, Murcar Commercial Park, Unit 22, Murcar Commercial Park, Aberdeen
Rating: 4.25

4.3 Rating 1,446 Reviews

80 %

of reviewers recommend Lampsy

4.3

Based on 1,446 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Phone:

0333 577 2200

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Lampsy 5 star review on 3rd December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful lamps - love them! No cables when charged via usb with a long battery life. I have three x2 tripod lamps & x1 small desk lamp they make a stylish addition to any room. Great customer service & delivery.”

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Posted 2 months ago

Hi Helen, That's great, I'm so glad to hear that you are happy with the lights and had a positive experience overall. We hope to see you next time! Kind Regards Lynn

Posted 1 month ago

“Timely dispatch and delivery of the bathroom light I ordered.”

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Posted 2 months ago

Hi John, Thank you for your review! I'm glad to hear that you are happy with the dispatch and delivery of the item. Kind Regards, Lynn

Posted 2 months ago

“We were looking for a small, perfectly formed, Nordic-styled and inspired lamp to sit on the mantelpiece and, lo and behold, we found one. Looks great in situ and exactly what we needed.”

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Posted 2 months ago

Hi Iain, That's wonderful to hear. I'm so glad that you found what you were looking for. The lamp looks great! Kind Regards, Lynn

Posted 2 months ago

“The lights I ordered arrived quickly and we'll packaged. Good service.”

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Posted 2 months ago

Hi Jonathan, Thanks so much! I'm really pleased to hear that you are happy with the lights you received. Kind Regards, Lynn

Posted 2 months ago

“Really pleased with purchase, quick delivery as well”

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Posted 2 months ago

Hi Peggy, That's great to hear, I'm so glad that you are happy with your purchase! Kind Regards, Lynn

Posted 2 months ago

“Very good quality lamp, very stylish. Only down side was no light bulbs provided.”

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Posted 2 months ago

Hi Dallas, Thank you very much for your review! Kind Regards, Lynn

Posted 2 months ago

“Good price and easy to purchase through Shopify app”

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Posted 2 months ago

Hi Steve, That is lovely to hear, thank you for shopping with us! Kind Regards, Lynn

Posted 2 months ago

“An expensive, stylish-looking piece of cheap tacky plastic. For that price, one would expect the perspex windows to be attached so that they don't fall out, and screws with retaining washers so they don't fall on the ground whilst one is trying to attach the cover with its loose windows. Not sure how they achieve IP44 with so many loose parts and no gaskets.”

Helpful Report

Posted 2 months ago

Hello Ian, I'm really sorry to hear that you are unhappy with the light you ordered. We always want you to be happy with the items you receive, and so I would like to help resolve this issue for you. We can provide an alternative, or arrange for a refund. We haven't received a return notification from you, and so if you could contact help@lampsy.com with your order number, one of our advisors would be happy to help you. Kind Regards, Lynn

Posted 2 months ago

“Beautiful lights and great customer service. Highly recommended”

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Posted 2 months ago

Hi Pamela, That is really great to hear. Thank you so much! Kind Regards, Lynn

Posted 2 months ago

“Excellent customer service. We ordered 2 pendant lights from Lampsy and one of the glass shades had been damaged in transit. We contacted their customer service and had a very quick and positive reply. We sent a photo of the shade and within a couple of days were contacted to say a replacement was on its way. Thank you Lampsy!”

Helpful Report

Posted 2 months ago

Hi Pam, Thank you so much for your kind words. I'm really glad to hear that your issue was resolved quickly and positively. We very much hope to see you again! Kind Regards, Lynn

Posted 2 months ago

“Happy with my order”

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Posted 2 months ago

“Excellent Outdoor light , very easy to install. , good quality!”

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Posted 3 months ago

Hi Fabio, That's wonderful to hear, thank you very much. So glad you are happy with the light! Kind Regards Lynn

Posted 2 months ago

“Although the delivery was delayed, I was kept informed of the most likely future delivery date which was pretty accurate. The lamp is exactly as described and is slimline in all aspects. It was reasonably priced and considerably less than my original designer option so am delighted!”

Helpful Report

Posted 3 months ago

Hi Fiona, Thank you very much for your kind words. Your feedback is really appreciated, and very helpful. I'm very pleased to hear that you are happy with the light you received! Kind Regards Lynn

Posted 2 months ago

“Very pleased with my lights I have been looking for lights for my kitchen which is dark and these are great and give out lots of light and look really pretty. I emailed to find out when my lights were going to be delivered and had a reply within the hour.I couldn’t believe I had a reply so fast .I want to say how efficient your staff are would definitely deal with them again”

Helpful Report

Posted 3 months ago

Hi Janet, Thanks so much for your kind review! I'm really pleased to hear that you had a positive experience with us. I have passed your comments onto our customer service team, they will be delighted. Kind Regards, Lynn

Posted 2 months ago

“The delivery took longer than stated on their online shop. Their customer service is extremely slow and takes to get an answer. I eventually got my order but there is an issue with the pendant shades which are not cheap. I have emailed customer services and no response. I have made numerous calls but can never get through. Disappointing service.”

Helpful Report

Posted 3 months ago

Hello Carmel, thank you for your feedback. I'm really sorry that you didn't have a positive experience with us, and that our communication was lacking. I would like to help you sort out the issues you have had with your pendant shades. I have reached out but you can also reach us at help@lampsy.com. We always want you to be happy with the lights you buy from us. Kind Regards, Lynn

Posted 2 months ago

“One of the lamps arrived completely smashed!”

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Posted 3 months ago

Hi Aisling, Thank you for your review. I'm really sorry to hear that your order arrived smashed. I believe that you have now received your replacement light, which I hope you are now happy with. Unfortunately damage can sometimes happen, but we aim to resolve this as quickly as possible. If you have any concerns, please don't hesitate to contact us at help@lampsy.com. Kind Regards, Lynn

Posted 2 months ago

“Order took 8 days to dispatch without any updates. Lights are okay. There’s an imperfection in part of the glass shade and the black paint is already chipping off on one of joints. Not worth returning over but won’t order from here again.”

Helpful Report

Posted 3 months ago

Hi Elin, I'm really sorry to hear that your lights arrived with imperfections. I have sent you an email so we can get a replacement sorted for you. Best wishes, Lynn

Posted 3 months ago

“Great products that work well in any style home.”

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Posted 3 months ago

Hi Kim, Thank you for your review. I'm delighted to hear that you are happy with our lights. Best wishes, Lynn

Posted 3 months ago

“Delighted with my order- great quality and competitive prices with good delivery”

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Posted 3 months ago

Hi Helen, Thank you so much for your kind words. I'm really pleased to hear that you were happy with your experience and the lights you received. Best wishes, Lynn

Posted 3 months ago

“Products are true to the photo but delivery was delayed vs promised timescale”

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Posted 3 months ago

Hi Nicola, Thank you for your comments I'm really sorry to hear that the delivery timescale was not accurate. Please be advised that I have spoken to our warehouse team regarding your order, and we taken steps to prevent this from happening in the future. Best wishes, Lynn

Posted 3 months ago

Lampsy is rated 4.3 based on 1,446 reviews