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Lampsy Reviews

4.3 Rating 1,477 Reviews
80 %
of reviewers recommend Lampsy
4.3
Based on 1,477 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 77%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Read Lampsy Reviews
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Phone:

0333 577 2200

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Great range of products and service to match
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Posted 4 years ago
I still have not received my light
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Posted 4 years ago
Hello Ian, Your order was returned to sender as your delivery address was incomplete and only had a street name. My colleague will be in-touch to get this fixed for you. Michael
Posted 4 years ago
I purchased pendants and wall lamps for my coffee shop and they look amazing. I am delighted with the product, the service was great and delivery was prompt.
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Posted 4 years ago
Excellent communication and service and great product!
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Posted 4 years ago
Beautiful pendants, exactly what we were looking for. Had to chase customer services to find out when delivery would be, but they were very helpful and the lamps were dispatched straight away.
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Posted 4 years ago
Products were damaged when they arrived and some missing. I contacted Lampsy and they refunded the missing items and sent me a label to print out to return the damaged items. I told them i didn't have a printer or access to one due to lock down. They said the drop off place would print it out. I drove to the drop off place and they did not have a printer. Returned home and emailed Lampsy who refused to send me out a label. Ended up having to get a family member to print it out and post it to me. Returned it and it arrived back with them 12 days ago and still no refund. Unbelievably bad service.
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Posted 4 years ago
Hello Amanda, I'm so sorry that you've had such a bad experience with us. I'm going to look into everything that went wrong and I'll be in-touch to make this right. Michael
Posted 4 years ago
Love my new bedside lamps. Would recommend
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Posted 4 years ago
Customer service response was fine, but unfortunately my table lamp was broken in pieces when unpacked.
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Posted 4 years ago
I could not have had a worse experience with Lampsy. Not only did I receive the wrong products, but it has taken weeks to receive a refund and still haven't received funds. I will never make a purchase with Lampsy again and will ensure to tell all friends undertaking home renovations to avoid at all cost.
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Posted 4 years ago
Hello Michelle, I'm disappointed to hear you've had such a bad experience from us. Although we do our best, sometimes mistakes can happen but we should always act promptly to make it right. I'm really sorry this didn't happen and you've been left waiting for your refund. I'll be looking into this in more detail and will be in-touch. Michael
Posted 4 years ago
Excellent service...received my light fitting the day after I’d ordered it 🙂
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Posted 4 years ago
The glass in the bulb has far less of a golden tint than appears online!
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Posted 4 years ago
The lamp arrived promptly. It was very well packaged. It looks good and it is well made, good value for money.
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Posted 4 years ago
Very pleased with purchase easy to install, straightforward transaction. Speedy delivery.
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Posted 4 years ago
Two lamps that were meant for the bathroom went rusty within a couple of months. I contacted Lampsy, they were polite but refused to give me a refund and instead sent exactly the same lamps. There had been no change in the manufacturing process and no reason to believe they wouldn’t go rusty again. I am reluctant to pay for an electrician to replace them again if they will end up rusting again. I would have rather had a refund and purchased another lamp.
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Posted 4 years ago
Smart neat
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Posted 4 years ago
Excellent service ,well packed ,arrived safely.
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Posted 4 years ago
Easy to navigate website, speedy delivery, no problems. I bought the Manhattan pendant for my kitchen to replace one central light on 3.7m ceiling. This was perfect and brings a modern look to my Victorian property.
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Posted 4 years ago
Lovely light fitting. So pleased that I ordered another one! Great work lampsey
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Posted 4 years ago
Great quality kitchen pendants & quick delivery. Thank you!
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Posted 4 years ago
Excellent service and wonderful lights thanks
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Posted 4 years ago
Lampsy is rated 4.3 based on 1,477 reviews