Lampsy Reviews

Name: Lampsy
Address: Unit 22, Murcar Commercial Park, Unit 22, Murcar Commercial Park, Aberdeen
Rating: 4.25

4.3 Rating 1,487 Reviews

80 %

of reviewers recommend Lampsy

4.3

Based on 1,487 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Phone:

0333 577 2200

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Lampsy 5 star review on 4th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful lamp, just what l was looking for. Easy to order, arrived quickly. Very well packaged.I am delighted with it.”

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Posted 4 days ago

“Have not had these lights fitted yet so can not comment on how the look when switched on but the quality of the lights look good and delivery was prompt will update once fitted.”

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Posted 1 week ago

“So far, I am very pleased with my 'Fleur' wall light. It is robust, flexible and offers great lght. I would recommend this item.”

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Posted 1 week ago

“Ordered 25th February, no email update no correspondence at all, still no lamp. 653039”

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Posted 1 week ago

Hello Julian, Thank you for your review. I'm sorry to hear that you haven't received an email update regarding your order. I have checked and your order has been dispatched. I have sent you the tracking information via email. I do apologise for the lack of correspondence, however I hope that you are happy with the light once it arrives. Kind Regards, Lynn

Posted 1 week ago

“So thrilled with my brass lamp! The quality and design is perfect!”

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Posted 2 weeks ago

“Item still not received a week later .. 48 hour delivery with Royal Mail .. shocking 😡”

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Posted 2 weeks ago

Hi Lindsey, Thank you for your review. I understand that this must be a frustrating situation. In the majority of cases, orders dispatched on a tracked 48 service are delivered in two working days. Your order was dispatched one working day after you placed your order which is why it was sent on this service. I can see that your order has unfortunately gone missing in transit. I have created a replacement order which is currently being processed and prepared for dispatch. I have sent you the details of this in an email. My sincerest apologies for the inconvenience caused. Although these errors do occasionally occur with our couriers, I know that it is disappointing when it happens. Kind Regards, Lynn

Posted 2 weeks ago

“Danish quality lamp at a good price”

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Posted 2 weeks ago

“Service was excellent. Prompt delivery, product great and just as described.”

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Posted 3 weeks ago

“Lights Very nice item looks fantastic”

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Posted 3 weeks ago

“Very good Does exactly as they say on the box Perfect”

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Posted 3 weeks ago

“Looks stunning for a fantastic price. I am over the moon with my new lights! (free rhyming slogan, on me👍)”

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Posted 3 weeks ago

“Good service”

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Posted 3 weeks ago

“Competive price when compared and dleivery on time”

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Posted 3 weeks ago

“Really pleased with these bedside lamps. Look beautiful, easy to adjust the angle of the light and easy to put on the wall.”

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Posted 3 weeks ago

“Great advice, prompt delivery.”

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Posted 3 weeks ago

“First electrician refused to install this light fitting due to lack of earth bounding. I requested the second electrician as I thought the first one might have been awkward. Second one commented the same and suggested to add an earth bounding but @ my own risk ! As not having an earth bounding is against UK regulations. Not sure how this can be sold in UK. I almost spend same amount I paid the fitting on electricians to rectify a fault on light at my own risk. So disappointing.”

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Posted 1 month ago

Hello Yousef, I'm really sorry that you have had trouble with the installation of your lights. Are you able to reach out to me directly at lynn@lampsy.com so I can look into this for you? I can confirm that the lights that you ordered are approved for use and widely sold in the UK. Kind Regards, Lynn

Posted 3 weeks ago

“I've not recieved part of my order. The lamps arrived over a week ago and I'm still waiting on the bulbs.”

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Posted 1 month ago

Hello Nicole, I'm really sorry to hear this. Are you able to reach out to me directly at lynn@lampsy.com? I would be happy to get this sorted for you. Kind Regards, Lynn

Posted 3 weeks ago

“Love the lights, arrived on time and well packed. Only worry at first was the weight of them. The metal at the bottom is solid Steele so very heavy .”

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Posted 1 month ago

“The lamps were late which I was told was due to bad weather. It’s a small company and I let this go, although would have liked much more unsolicited communication from them if this was the case. The Labrador lamp is attractive and of a good weight, the Ray desk lamp is of good quality. The problems were with the Paradox floor lamp where the height comes in screw together sections which you join yourself. The thread in the middle was badly bored and only a centimetre long so the lamp bent in the middle of the stem. This looks to be to save transport costs but is poor for the price. We fixed it by buying some steel tubing, dismantling it and building a sleeve round the joint. There was little point in returning it as this is a manufacturing/ cost issue so a replacement would be the same. It’s a small company and I’m happy with two out of three of my lamps but think that buying and quality control could be tightened up.”

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Posted 1 month ago

Hello Susanna, Thank you for your helpful and informative feedback. I really appreciate you taking the time to provide these details, it will be very useful for us going forward. We want you to be really happy with the lights you purchase from us. If you could email me directly at lynn@lampsy.com I would be happy to look into the issues you described with the Paradox floor lamp. We would love to get this resolved for you. Kind Regards, Lynn

Posted 3 weeks ago

“The light fittings I purchased are of good quality, compared to some of the Chinese imports I purchased through similar websites. Delivery was quick. Overall, happy with my experience.”

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Posted 1 month ago

Lampsy is rated 4.3 based on 1,487 reviews