Lampsy Reviews

Name: Lampsy
Address: Unit 22, Murcar Commercial Park, Unit 22, Murcar Commercial Park, Aberdeen
Rating: 4.24

4.2 Rating 1,490 Reviews

80 %

of reviewers recommend Lampsy

4.2

Based on 1,490 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

0333 577 2200

Write Your review

Tell us how Lampsy made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lampsy 5 star review on 4th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered 10 wall lights on 5th April and money taken from bank account. Have not received order confirmation or update. Nor had a response to voicemails left. Sent email and enquiry via website chat box and no responses to date. Very disappointed with customer service. Hopefully will hear something shortly. Delivery was 5-7 days so am expecting the lights by Monday.”

Helpful Report

Posted 3 days ago

Helpful Report

Posted 3 days ago

“No response from "customer service" in over a month regarding 2 Nordlux piola lights that are faulty. Do not trust any claims made that they will take action. I will be claiming on my credit card for the failed lights.”

Helpful Report

Posted 4 days ago

“Beautiful lamp, just what l was looking for. Easy to order, arrived quickly. Very well packaged.I am delighted with it.”

Helpful Report

Posted 4 weeks ago

“Have not had these lights fitted yet so can not comment on how the look when switched on but the quality of the lights look good and delivery was prompt will update once fitted.”

Helpful Report

Posted 1 month ago

“So far, I am very pleased with my 'Fleur' wall light. It is robust, flexible and offers great lght. I would recommend this item.”

Helpful Report

Posted 1 month ago

“Ordered 25th February, no email update no correspondence at all, still no lamp. 653039”

Helpful Report

Posted 1 month ago

Hello Julian, Thank you for your review. I'm sorry to hear that you haven't received an email update regarding your order. I have checked and your order has been dispatched. I have sent you the tracking information via email. I do apologise for the lack of correspondence, however I hope that you are happy with the light once it arrives. Kind Regards, Lynn

Posted 1 month ago

“So thrilled with my brass lamp! The quality and design is perfect!”

Helpful Report

Posted 1 month ago

“Item still not received a week later .. 48 hour delivery with Royal Mail .. shocking 😡”

Helpful Report

Posted 1 month ago

Hi Lindsey, Thank you for your review. I understand that this must be a frustrating situation. In the majority of cases, orders dispatched on a tracked 48 service are delivered in two working days. Your order was dispatched one working day after you placed your order which is why it was sent on this service. I can see that your order has unfortunately gone missing in transit. I have created a replacement order which is currently being processed and prepared for dispatch. I have sent you the details of this in an email. My sincerest apologies for the inconvenience caused. Although these errors do occasionally occur with our couriers, I know that it is disappointing when it happens. Kind Regards, Lynn

Posted 1 month ago

“Danish quality lamp at a good price”

Helpful Report

Posted 1 month ago

“Service was excellent. Prompt delivery, product great and just as described.”

Helpful Report

Posted 1 month ago

“Lights Very nice item looks fantastic”

Helpful Report

Posted 1 month ago

“Very good Does exactly as they say on the box Perfect”

Helpful Report

Posted 1 month ago

“Looks stunning for a fantastic price. I am over the moon with my new lights! (free rhyming slogan, on me👍)”

Helpful Report

Posted 1 month ago

“Good service”

Helpful Report

Posted 1 month ago

“Competive price when compared and dleivery on time”

Helpful Report

Posted 1 month ago

“Really pleased with these bedside lamps. Look beautiful, easy to adjust the angle of the light and easy to put on the wall.”

Helpful Report

Posted 1 month ago

“Great advice, prompt delivery.”

Helpful Report

Posted 1 month ago

“First electrician refused to install this light fitting due to lack of earth bounding. I requested the second electrician as I thought the first one might have been awkward. Second one commented the same and suggested to add an earth bounding but @ my own risk ! As not having an earth bounding is against UK regulations. Not sure how this can be sold in UK. I almost spend same amount I paid the fitting on electricians to rectify a fault on light at my own risk. So disappointing.”

Helpful Report

Posted 1 month ago

Hello Yousef, I'm really sorry that you have had trouble with the installation of your lights. Are you able to reach out to me directly at lynn@lampsy.com so I can look into this for you? I can confirm that the lights that you ordered are approved for use and widely sold in the UK. Kind Regards, Lynn

Posted 1 month ago

“I've not recieved part of my order. The lamps arrived over a week ago and I'm still waiting on the bulbs.”

Helpful Report

Posted 1 month ago

Hello Nicole, I'm really sorry to hear this. Are you able to reach out to me directly at lynn@lampsy.com? I would be happy to get this sorted for you. Kind Regards, Lynn

Posted 1 month ago

Lampsy is rated 4.2 based on 1,490 reviews