LampShopOnline have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Great choice, stock of bulbs, price and customer support. Enlightening!
”
- Andy
“
Ordered an LED replacement for a fluorescent tube. The price seemed fair (although the delivery was a bit expensive, comparatively - I guess that's what it costs to transport fragile items). It arrived within a couple of days as predicted. My only annoyance is that they stuck an extremely sticky label round the end of the tube that was difficult to remove. Works fine so far.
”
- Jim
“
GOOD PRICE DELIVERED ON TIME AND IN GOOD ORDER, AND GOOD COMMS
”
- David Millen
“
Very quick delivery of these bulbs. Previously bought one from eBay and only lasted 3 months just a copy make which cost more than the 2 osram ones from lampshop. Great service thanks
”
- Ray
“
Ordered an LED replacement for a fluorescent tube. The price seemed fair (although the delivery was a bit expensive, comparatively - I guess that's what it costs to transport fragile items). It arrived within a couple of days as predicted. My only annoyance is that they stuck an extremely sticky label round the end of the tube that was difficult to remove. Works fine so far.
”
- Jim
“
Excellent product easy to install and speed of delivery excellent could not ask for better quality or service
”
- James
“
00pm to report the issue and was told the items could not now be delivered until Monday, (three Days away) but they would refund the shipping costs.
”
- 12
“
Very poor service in comparison with a similar company who responded within 48 hours and issued a refund with no trouble whatsoever.
”
- Graham Roxburgh
“
Ive had two tubes delivered broken now been told getting refund which i havent got i would not recomend this company at all
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- Martin
“
Very good service and product thanks will use again
”
- Kevin Smith
“
Fantastic service
”
- Louisa
“
Excellent service , thanks
”
- Nataliya