lamps-on-line-com Reviews

Name: lamps-on-line-com
Address: Unit 11A, Lane End Industrial, Estate, Lane End, High Wycombe, Buckinghamshire
Rating: 4.51

4.5 Rating 1,191 Reviews

88 %

of reviewers recommend lamps-on-line-com

4.5

Based on 1,191 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

lamps-on-line-com 5 star review on 4th October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have used GL a few times, but one of the bulbs is faulty. I have now contacted them 5 times over 3 weeks with no answer. Appalling customer service. No reply, no replacement, no refund. Quick to take your money, but not interested if something goes wrong. Won't be using again, and certainly would not recommend based on this type of customer service.”

Helpful Report

Posted 7 months ago

Hi Eric, We are sorry that you have not had a satisfactory response to your issue. We have spoken with our service team and they cant find any correspondence . Please can you send your query to support@generallamps.com and one of our team members will reply Best Regards Technical

Posted 7 months ago

“Fast delivery the packaging was first class for such a small item .”

Helpful Report

Posted 7 months ago

“Bulbs arrived safely Customer service needs looking at”

Helpful Report

Posted 7 months ago

“Purchased exactly what I needed. Came on time and packaged excellently to say they were breakable no damage. Good value.”

Helpful Report

Posted 7 months ago

“The items were delivered on time and in excellent condition.”

Helpful Report

Posted 7 months ago

“Good product,good price,fast delivery.”

Helpful Report

Posted 7 months ago

“Fast delivery, very efficient service and competitive price.”

Helpful Report

Posted 7 months ago

“Good place to buy unuasual bulbs.”

Helpful Report

Posted 7 months ago

“Love these perfect for my lighting requirements good price packing and delivery”

Helpful Report

Posted 7 months ago

“Good service. My bulbs arrived safely and were well protected. I was kept up to date with the delivery progress. Many thanks.”

Helpful Report

Posted 7 months ago

“Gave helpful advice on correct bulb I needed. Excellent communication throughout ordering purchase and delivery.”

Helpful Report

Posted 7 months ago

“Arrived promptly. Very well packaged.”

Helpful Report

Posted 7 months ago

“Great stick of items including the exact bulb I was after for my desk lamp. Items were dispatched quickly and arrived in a reasonable time frame. Delighted and will use again.”

Helpful Report

Posted 7 months ago

“Good price and bulbs as expected. Took a week to arrive which was longer than I expected.”

Helpful Report

Posted 7 months ago

“Good service after four or five orders covering two to three years apps.”

Helpful Report

Posted 7 months ago

“Great service - items were extremely well packed and fast delivery.”

Helpful Report

Posted 7 months ago

“Arrived in good order - on time -”

Helpful Report

Posted 7 months ago

“I have had previous experience of attempting to buy bulbs on line with poor results. I ordered 2 bulbs from lamps on line hoping that at least one would survive the hazardous journey to Sutton Coldfield. I was correct. Although it was difficult to fault the way the bulbs were packaged only one survived the journey. The package was promptly delivered but alas with only 50 percent success rate.”

Helpful Report

Posted 7 months ago

“Yet again General Lamps have provided a prompt and reliable service. Delivery package was very secure with plenty of bubble wrap to protect our order. Many thanks for your care and attention.”

Helpful Report

Posted 7 months ago

“Excellent service and speedy delivery. Thank you.”

Helpful Report

Posted 7 months ago

lamps-on-line-com is rated 4.5 based on 1,191 reviews