lamps-on-line-com Reviews

Name: lamps-on-line-com
Address: Unit 11A, Lane End Industrial, Estate, Lane End, High Wycombe, Buckinghamshire
Rating: 4.51

4.5 Rating 1,251 Reviews

88 %

of reviewers recommend lamps-on-line-com

4.5

Based on 1,251 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

lamps-on-line-com 5 star review on 7th November 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent choice and service.”

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Posted 3 months ago

“Paid for next day delivery on Saturday and they came on the Wednesday! Emailed, no response and won’t get me a refund. £10 delivery too! Will not use again.”

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Posted 3 months ago

Hi katie, we are sorry that you were not happy with the service that you received. I have checked your order and can see that you placed the order on Saturday. This would be sent on Monday on an overnight service as we are not open Saturday and Sunday ( we do advise this when ordering). However we dont like it when clients are not happy so please email our support team who will refund your carriage.

Posted 3 months ago

“Very Buick delivery service.”

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Posted 3 months ago

“My first time in dealing with your company, and I couldn't recommend you higher. Extremely helpful and a very rapid delivery. A perfect product (16" Circular Flourescent Bulb) Very many thanks to you all.”

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Posted 3 months ago

“I’ve order 4 bulbs on line from different companies and either they came broken or they send the wrong one . I found this company and I’m very happy . Quick deliver and good quality . I will order again”

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Posted 3 months ago

“Got exactly what I ordered and was delivered quickly and safely”

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Posted 3 months ago

“I was not sent the halogen lamps I ordered but instead what was thought to be the LED equivalent. I had to pay the postage to return and then I see that you have not credited me back my initial £51.98 but only £48 +.”

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Posted 3 months ago

Hi Sarah, I have checked your order and can confirm that you did order LED MR16 lamps 5.8w Sylvania brand . We have credited back your order less the postage that we have had to pay to Royal mail for sending the goods to you as we are unable to recover this. We do have the halogen version in stock our code is M258 . We fully understand that lighting is a minefield of product types so please give us a call our sales team are experts and will guide yo to the product you want

Posted 3 months ago

“no problems with order”

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Posted 3 months ago

“I bought a lightbulb that doesn’t work although I think the problem is my light fitting that I will change. I have had trouble sending back. I called customer services and told to email service at general lamps. I couldn’t get the full email address as the person was rushing the phone call. I emailed the address on the website, no reply. It took a week for the lightbulb to come and I had to pay £5.95 delivery. Now I want to send it back I still have had. I reply and will need to pay to send it back. The lightbulb isn’t standard and therefore not worth hanging on to. So far not impressed.”

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Posted 3 months ago

“Excellent service and item received very quickly”

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Posted 3 months ago

“Order arrived on time and very securey packed. Bulbs in place and all OK”

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Posted 3 months ago

“Excellent service. Found exactly what I needed. Prompt delivery. Highly recommended.”

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Posted 3 months ago

“Received the lightbulb I couldn't find anywhere else, so , overall, good job.”

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Posted 3 months ago

“Excellent service from placing order to receiving products at a reasonable price. Thank you”

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Posted 3 months ago

“The lamps I purchased were not available anywhere else I tried. They were delivered promptly and are completely satisfactory. Thoroughly recommended.”

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Posted 3 months ago

“The item I wanted was delivered on time and well packaged.”

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Posted 3 months ago

“I would have given this review five stars but for the fact that delivery was extended to over a month due to non availability of the product. The product was ordered on 8 July 2024 and was not received until 19 August 2024.”

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Posted 3 months ago

“Excellent service and the ordered AA and AAA batteries were delivered promptly and speedily. The batteries were also well packaged and were delivered in tact.”

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Posted 3 months ago

“Going by my experience, all you can expect from an online company: stock always available, fast response and delivery.”

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Posted 3 months ago

“Prompt service and as good source for hard to find items.”

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Posted 3 months ago

lamps-on-line-com is rated 4.5 based on 1,251 reviews