lamps-on-line-com Reviews

Name: lamps-on-line-com
Address: Unit 11A, Lane End Industrial, Estate, Lane End, High Wycombe, Buckinghamshire
Rating: 4.47

4.5 Rating 1,345 Reviews

87 %

of reviewers recommend lamps-on-line-com

4.5

Based on 1,345 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

lamps-on-line-com 5 star review on 7th November 2024

Anonymous

Anonymous // 01/01/2019

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“Ordered 100 watt lamps and it took over 10 days to arrive. Are they making them to order or getting them in from China. Would expect next day delivery.”

Helpful Report

Posted 3 months ago

Hi Alwyn, The bulbs that you ordered were out of stock when you made your purchase. During the ordering process a pop up appears to advise availability. As soon as stock arrived we despatched your order. Sorry for the delay

Posted 3 months ago

“We have ordered ceiling lamps for the office and they arrived in no time. We were really pleased with the price which was 2 times less than on another site and fast and efficient delivery.”

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Posted 3 months ago

“Great service”

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Posted 3 months ago

“The 'warm white, 4 pin' bulb was easy to order from the website. I received the bulb well packaged, however it was the wrong one so I contacted Customer Services straight away and they were very helpful. I received the correct bulb very quickly. General Lamps is an efficient and professional Company.”

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Posted 3 months ago

“Hi! Very expensive delivery!!! When I ordered I did not have a given date for delivery. Delivery after 10 days!!!!”

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Posted 3 months ago

“Post & packing was over priced for one tiny lamp and best of all took ages to arrive. You want to do business online you need to look at how Amazon ship. Got stuff from china quicker”

Helpful Report

Posted 3 months ago

Hi Roger , we received your order on the 29th October and delivered on 1st November which is a three day service. This competes with Amazons standard service , and we dont think you would be able to get goods from China in 3 days as customs admin takes at least this time. If you can send us details of the carrier that you use to import from China we will happily evaluate them

Posted 3 months ago

“Good price well packed and quick delivery.”

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Posted 3 months ago

“I had a technical question about special mercury vapour lamps for my moth trap. I received a full and helpful reply to my email within 24 hours - great service!”

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Posted 3 months ago

“Ordered led T5 tubes to replace under cabinet fluorescent tubes. These arrived with appropriate starter modules and took seconds to swap out. Tubes were packaged well and did the job perfectly (better than previous fluorescents actually - no delay in start up/flicker). Very pleased”

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Posted 3 months ago

“Goods arrived just as described, quick and efficient will purchase again.”

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Posted 3 months ago

“Ordered products from here a number of times now. Always delivers a good product. Cant fault the service at all.”

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Posted 3 months ago

“Excellent service. Only company we could find the required bulbs for our lights. Wonderful. Thank you.”

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Posted 3 months ago

“Great experience dealing with this company for the first time, great price and fast delivery.”

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Posted 3 months ago

“Osram led substi tube Bought one to check if it worked which it did so bought a second one too Both brilliant and delighted Excellent service from General Lamps and throughly recommend 😃”

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Posted 3 months ago

“Thank-you very much for a fast an efficient service.”

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Posted 3 months ago

“Brilliant! Great products and great service. The packaging was superb. Thank you 👍🏼”

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Posted 3 months ago

“Very fast delivery good communication. One of the bulbs arrived broken. They were very quick on sorting it out and replacement was sent.”

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Posted 3 months ago

“Order came quickly, the bulbs were just what I ordered but i had a query about them, rang up and spoke to a very helpful lady who put my mind at rest ! Very happy with lamps on line.”

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Posted 3 months ago

“The lamps I ordered turned out to be discontinued. Staff very knowledgeable and helpful in sourcing an alternative. Very pleased with the service provided.”

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Posted 3 months ago

“Great communication, and help finding the correct bulb. Postage was very very slow. Took a week to arrive and I think £4....”

Helpful Report

Posted 3 months ago

lamps-on-line-com is rated 4.5 based on 1,345 reviews