lamps-on-line-com Reviews

Name: lamps-on-line-com
Address: Unit 11A, Lane End Industrial, Estate, Lane End, High Wycombe, Buckinghamshire
Rating: 4.47

4.5 Rating 1,345 Reviews

87 %

of reviewers recommend lamps-on-line-com

4.5

Based on 1,345 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

lamps-on-line-com 5 star review on 7th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The lamps I ordered arrived in perfect condition. Very well wrapped and protected. Very pleased thank you”

Helpful Report

Posted 4 months ago

“I ordered a pack of two led batten lamps including two compatible starters. The delivery was slightly delayed, when I emailed to ask for an update I received an immediate response. The package was delivered the next day very well packed, after installing them they so far are perfect. I would definitely buy from this company again.”

Helpful Report

Posted 4 months ago

“Good and prompt service”

Helpful Report

Posted 4 months ago

“I don't like giving bad reviews but in this case I have to. I ordered a lamp on 1/10/24, and got an email on the 2/10/24 saying my order had been shipped. But nothing appeared for days. On the 9th I got an email saying _both_ that the order was complete _and_ that the product is currently out of stock and would put on back order. It's now 12/10/24 have heard nothing else.”

Helpful Report

Posted 4 months ago

Hi Karl, The email sent to you on the 9th explained why you may have received notifiction that the order was despatched. To confirm fluorescent tubes have been banned so we are struggling to get stock in . We are buying as much stock as we can from as many sources as possible but we cannot guarantee delivery as they are difficult to source. We can refund your order , supply LED as an alternative or you are of course welcome to wait for a delivery to arrive with us. Regards Sales

Posted 4 months ago

“All is good 👍”

Helpful Report

Posted 4 months ago

“Great service and product”

Helpful Report

Posted 4 months ago

“After getting a damaged tube through the post they sent me a replacement now very pleased and works well”

Helpful Report

Posted 4 months ago

“Arrived quickly, thank you. Very please to find incandescent light bulbs as they are the only one that don't hurt my eyes.”

Helpful Report

Posted 4 months ago

“Arrived safely on time packed fairly well works well”

Helpful Report

Posted 4 months ago

“Found the porch light I was looking for on their website. Searched high and low on other sites before I found it. Great website. Price was reasonable, arrived on time well packaged. altogether 10/10/”

Helpful Report

Posted 4 months ago

“Great product. Well packaged.”

Helpful Report

Posted 4 months ago

“I was lucky to find these fluorescent tubes as they are now obsolete. Took a few days for delivery but they were exceptionally well packaged. I'm very pleased with the service.”

Helpful Report

Posted 4 months ago

“we needed a light bulb for our garden light. they had what we needed as i shop with them before brilliant sevice and came really quick in the post definitly shopping with them again i would also recomend them to friends and family.”

Helpful Report

Posted 4 months ago

“Well I am pleased with the battery's still try to condition the.”

Helpful Report

Posted 4 months ago

“Don’t even think about ordering if you live in Belgium. After paying for “shipping” (£15 for a handful of bulbs…) my package was held up in Belgium Customs and General refused to accept a return.”

Helpful Report

Posted 4 months ago

Hi James , Your review does not reflect the sequence of events. The issue was that you did not want to pay the duty that was payable on your order. This is not in our control and is what Belgium authorities charge to their residents. We advised that we would accept the goods back however we could not credit the post for sending goods out or to return them as we will not be able to recover that from the carrier. Note - when we export goods to the EU we deduct VAT so there is a 20% reduction in your purchase price, when the goods arrive in the destination country duty and sales tax are charged at this point. So effectively you save at one end and pay at the other which equates to a similar monetary value.

Posted 4 months ago

“Item ordered was perfect, came with quick efficiency. Easy to seek correct product from selection. Now Can clearly see following fitting. Excellent”

Helpful Report

Posted 4 months ago

“Trying to get a similar power whilst cutting the energy usage - seems to do the trick!”

Helpful Report

Posted 4 months ago

“Everything worked very well. Thank you.”

Helpful Report

Posted 4 months ago

“Easy to order, fantastic packaging, delivered within a few days”

Helpful Report

Posted 4 months ago

“Ordered special bulbs and they turned up on time and were a good price”

Helpful Report

Posted 4 months ago

lamps-on-line-com is rated 4.5 based on 1,345 reviews