lamps-on-line-com Reviews

Name: lamps-on-line-com
Address: Unit 11A, Lane End Industrial, Estate, Lane End, High Wycombe, Buckinghamshire
Rating: 4.51

4.5 Rating 1,197 Reviews

88 %

of reviewers recommend lamps-on-line-com

4.5

Based on 1,197 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

lamps-on-line-com 5 star review on 4th October 2024

Anonymous // 01/01/2019

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“Delivery has been promised for over a week now following my phone calls and email. Please investigate your poor service in my case. Your Company may be well intentioned but delivery of my order has been unsatisfactory and the cause of my low rating.”

Helpful Report

Posted 1 year ago

Hi Christopher, Goods were despatched on 2nd February by Royal Mail, here is your tracking number 32006855200144FD08D9B. Best Regards Service

Posted 1 year ago

“First order arrived broken...these things happen with bulbs. They immediately replaced it quickly and efficiently. I highly recommend this company.”

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Posted 1 year ago

“V helpful staff on ‘phone, easy to use website, delivered as described.”

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Posted 1 year ago

“Excellent service and the packaging was first-class.....arrived safely. Certainly recommend.”

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Posted 1 year ago

“Good Stock range. Good for price and delivery was very prompt.”

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Posted 1 year ago

“One of the two lamps I ordered arrived broken which was not General Lamps fault. A replacement was sent very quickly. Very happy with purchase.”

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Posted 1 year ago

“Service was prompt but the items supplied were not as described and of poor quality. I have already requested a refund but have had no response”

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Posted 1 year ago

Hi Peter, Thats fine you can send these back to us if you are in anyway dissatisfied. Please email service@generallamps.com and a team member will get in contact with you to organise this Best Regards Customer Service

Posted 1 year ago

“Needed to replace the broken bulb in my porch lamp, bought from these guys and they arrived very quickly. Good product, well protected for posting. Thanks.”

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Posted 1 year ago

“Excellent service. Goods arrived in a couple of days. Will definitely be buying from this company again. Thankyou for the great service”

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Posted 1 year ago

“Good company to do business with. Excellent range and wide choice. Efficient order handling. Prompt despatch. Responsive and cooperative on queries, or exchanges when necessary. Happy to order from General Lamps again.”

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Posted 1 year ago

“Very helpfull, Iwouldalways use them again.”

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Posted 1 year ago

“Easy transaction and prompt delivery”

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Posted 1 year ago

“Excellent quick delivery”

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Posted 1 year ago

“Easy transaction”

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Posted 1 year ago

“Very well packed, safe delivery and well pleased”

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Posted 1 year ago

“Bought on behalf of a neighbour, he was happy with the bulbs”

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Posted 1 year ago

“No order arrived after weeks of waiting please send asap”

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Posted 1 year ago

Hi Colin, This items is on back order with our supplier . When placing an order a pop up appears to advise this to you when you order. We are expecting a delivery in 10 days . We can also supply an alternative or credit your order back whichever is most suitable to you Best Regards Service

Posted 1 year ago

“Very pleased. Love to be positive. Some people so negative. In All that Jazz the movie. Joe Gideon says to a terminally ill woman. ( I love you and think your beautiful. And kisses her. Not sex. Compassion for another human being. ) We are all human. We are all good people. Very few really evil people I believe. People should say this to their children and loved relatives. Fine lights. Very good value.”

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Posted 1 year ago

“Delivered on the day we were quoted when ordering will use you again”

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Posted 1 year ago

“Just what I had ordered, delivery came within a few days, Excellent”

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Posted 1 year ago

lamps-on-line-com is rated 4.5 based on 1,197 reviews