lamps-on-line-com Reviews

Name: lamps-on-line-com
Address: Unit 11A, Lane End Industrial, Estate, Lane End, High Wycombe, Buckinghamshire
Rating: 4.47

4.5 Rating 1,344 Reviews

87 %

of reviewers recommend lamps-on-line-com

4.5

Based on 1,344 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

lamps-on-line-com 5 star review on 7th November 2024

Anonymous

Anonymous // 01/01/2019

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“On time working well”

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Posted 3 months ago

Hi Matthew, Good to hear thankyou for the positive review Support team

Posted 3 months ago

“Good product, satisfied customer”

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Posted 3 months ago

“Ordering was very easy to do found the light bulbs that I was looking for and the parcel was intact and fitted very pleased with the product”

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Posted 3 months ago

“May I begin by saying that this is an apology to General Lamps Limited. I thought that this was the company which sold me a ballast which did not work. That is a different matter with a different company. General Lamps Limited sold me 2 fluorescent strip lights, which unfortunately for me, due to that dud ballast means that I have not yet had a chance to use the fluorescent strip lights. When the new ballast has arrived and has been fitted, then I will return to give a review of the lights. I have written this as I said previously, as an apology to General Lamps Limited.”

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Posted 3 months ago

“Provided the products needed at a fair price and were delivered well packaged on a timely basis”

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Posted 3 months ago

“Got the exact somewhat obscure bulb I needed at a fair price. It was packaged very carefully (avoiding any possibility of breakage). Would have like to have the option to use Apple Pay to check out more easily.”

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Posted 3 months ago

“Great customer service”

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Posted 3 months ago

“Very helpful staff member, Peter, who knew better than me what I needed once I explained what I was looking for. Arrived in a few days and everything now working normally with new LED tubes in kitchen.”

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Posted 3 months ago

“Fast delivery and light bulbs are ideal.The only thing was I opted for Free Delivery thinking it would just take longer when in fact it meant store pickup and we are nowhere near the shop so I had to ring and.pay postage separately. Quickly sorted but something to notice when ordering.”

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Posted 3 months ago

“Thank you. Very politely delivered by Royal Mail. Fragile contents beautifully wrapped; no risk taken!”

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Posted 3 months ago

“Too late .. my parcel has arrived 3 month later from order placed… and poor costumer service!”

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Posted 3 months ago

Hi Carlos, 2D lamps have been banned under Rohs regulations so they have been very difficult to source especially in colour 82. I can see that our service team has contacted you and agreed on colour 86 as an alternative. I am sorry for the delay Carlos , hope everything is now OK Regards Support

Posted 2 months ago

“Great price. Very happy with service.”

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Posted 3 months ago

“I love this comany”

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Posted 3 months ago

“Lamo wqs exactly what I wanted and was really well packaged, so very happy”

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Posted 3 months ago

“EASY TO USE WEBSITE. ALWAYS A QUICK DELIVERY”

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Posted 3 months ago

“Really great service from this company. My query was answered quickly & my light fitting arrived next day. Well packed and protected. Such exceptional service is rare these days. The other companies I approched couldn't even be bothered to answer my email, apart from one who sent the light fitting unprotected, it arrived in pieces. Thank you. for all your help.”

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Posted 3 months ago

“The lamps we ordered were "warm" and had to be put on order, it seems. However, knowing that there was going to be a longish delay would have been helpful. We changed to "daylight" and the order was satisfied right away. BUT No one kept us informed”

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Posted 3 months ago

“Arrived promptly and well secured. Happy with product.”

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Posted 3 months ago

“I always order my clear , crisp!! Bulbs from General Lamps, found them on line , great customer service. If my product is out of stock, they keep me updated on my order . Would most definitely recommend them to anyone.”

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Posted 3 months ago

“Ordered 100 watt lamps and it took over 10 days to arrive. Are they making them to order or getting them in from China. Would expect next day delivery.”

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Posted 3 months ago

Hi Alwyn, The bulbs that you ordered were out of stock when you made your purchase. During the ordering process a pop up appears to advise availability. As soon as stock arrived we despatched your order. Sorry for the delay

Posted 3 months ago

lamps-on-line-com is rated 4.5 based on 1,344 reviews