lamps-on-line-com Reviews

Name: lamps-on-line-com
Address: Unit 11A, Lane End Industrial, Estate, Lane End, High Wycombe, Buckinghamshire
Rating: 4.51

4.5 Rating 1,253 Reviews

88 %

of reviewers recommend lamps-on-line-com

4.5

Based on 1,253 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Poor after sales customer service let this company down after some bulbs arrived damaged. A simple problem was made a big issue by this company. Pity. I would not use them again due to this experience.”

Helpful Report

Posted 1 year ago

Hi Lucien, You advised of four broken bulbs that you received with your delivery. Please check your Paypal account and you will see that we have refunded you for the 4 broken bulbs that you reported? Regards Service Team

Posted 1 year ago

“Good price. Safe packaging ! Sensible delivery time. Easy to order”

Helpful Report

Posted 1 year ago

“Did what it said on the tin. Item delivered on time. Only a one off to test the system . Excellent”

Helpful Report

Posted 1 year ago

“Great service. Helpful. Decent prices. Prompt.”

Helpful Report

Posted 1 year ago

“Great price for a difficult to locate type of bulb plus I was able to collect myself directly from the warehouse so no postage or waiting.”

Helpful Report

Posted 1 year ago

“Great service”

Helpful Report

Posted 1 year ago

“Excellent service, bulbs arrived well packed. Thank you”

Helpful Report

Posted 1 year ago

“Had trouble getting a filament bulb, not available in shops but found it on lamps on line. Was delivered within two days up to NE Scotland. They will be my first port of call going forward.”

Helpful Report

Posted 1 year ago

“Excellent website, easy choices and prompt delivery. What's not to like?”

Helpful Report

Posted 1 year ago

“Goods as described and delivered in good order - company not very good at communication - delay in supplies to the company not informed to me - dispatch not communicated either”

Helpful Report

Posted 1 year ago

“brilliant service only small niggle I have is there was no tracker on the parcel so had to wait in every day. regards Ivan”

Helpful Report

Posted 1 year ago

“Very easy to order and prompt delivery.”

Helpful Report

Posted 1 year ago

“I finally found a replacement for an oldish halogen bulb after trying loads of different sites. The description of the bulb was perfect for me to match. Ordering easy and arrived on time in good packaging. Very happy with the service from this company.”

Helpful Report

Posted 1 year ago

“Ordered online, delivered on time and bulbs as described. No issues.”

Helpful Report

Posted 1 year ago

“Turned up unbroken well packed”

Helpful Report

Posted 1 year ago

“Good price and prompt delivery”

Helpful Report

Posted 1 year ago

“Good service”

Helpful Report

Posted 1 year ago

“The wrong bulbs were sent and I received no reply to my email to Customer Service and no one answered my phone call either. I still want to return the bulbs for the correct ones. Invoice ID 100192183. No invoice was sent either. Peter Holt”

Helpful Report

Posted 1 year ago

Hi Peter, Sorry that you were not happy with your purchase. Your ordered 105w BC Halogen Lamps in BC Cap , please can you advise what you received ? We send an invoice as soon as we receive payment online your invoice was emailed to you on 8th March Regards Service

Posted 1 year ago

“Items as advertised ,price very good , delivery took a lot longer than anticipated. I will use again but I will be aware of transaction time”

Helpful Report

Posted 1 year ago

“All good. Easy site to order exactly what I needed - which was quite hard to find on other sites. Came very well packaged and on time.”

Helpful Report

Posted 1 year ago

lamps-on-line-com is rated 4.5 based on 1,253 reviews