lamps-on-line-com Reviews

Name: lamps-on-line-com
Address: Unit 11A, Lane End Industrial, Estate, Lane End, High Wycombe, Buckinghamshire
Rating: 4.51

4.5 Rating 1,253 Reviews

88 %

of reviewers recommend lamps-on-line-com

4.5

Based on 1,253 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

lamps-on-line-com 5 star review on 7th November 2024

Anonymous

Anonymous // 01/01/2019

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“Faulty product, I tried to send back and was accused of sending an empty box. Disgusting way to treat a customer. No resolution, no further contact from them with NEVER order from them again!”

Helpful Report

Posted 1 year ago

Hi Kendra, Unfortunately all we received back was an empty box with no lamp in it at all. The box wasnt sealed or in any outer packaging . Regards Service team

Posted 1 year ago

“Speedy shipping, clear description and very well packed.”

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Posted 1 year ago

“They promptly sent what I ordered and the lamps work - although the review should really be done in 2 years' time to see whether they're still working.”

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Posted 1 year ago

“Oven light bulbs delivered quickly, no complaints at all.”

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Posted 1 year ago

“Super impressed with the efficiency of service from Lamps, I will certainly be using them again.”

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Posted 1 year ago

“Good service and prompt delivery.”

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Posted 1 year ago

“Searched for 2 x light fittings for my unusual bathroom light and was thrilled that these were in stock. Great service and will definitely use again.”

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Posted 1 year ago

“Keen helpful and delivered what was required. Excellent”

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Posted 1 year ago

“Very good in all”

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Posted 1 year ago

“First class service. Delivery was spot on. Thank you.”

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Posted 1 year ago

“Light bulbs are terrible, some have only lasted a few days!”

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Posted 1 year ago

Hi Pam, I have checked your order and you purchased these nearly a year ago ? Please can you provide further detail on this issue Regards Service

Posted 1 year ago

“My daylight bulbs arrived in good time and the first two were easy to insert into the lamp (the third is a spare). I am very happy with my purchase.”

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Posted 1 year ago

“Prompt fulfilment of my order, thank you.”

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Posted 1 year ago

“High quality goods Quick supply Competitive price”

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Posted 1 year ago

“Found on a Google search whilst looking for a replacement bulb for a strip light. Very quick delivery and a direct replacement for an old light fitting. Highly recommended and wouldn't hesitate to use again. Kept up to date throughout.”

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Posted 1 year ago

“Requested and paid for next day delivery when ordering on a Saturday, items turned up on Tuesday evening.”

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Posted 1 year ago

Hi Neil Budd, I have checked your order and it was delivered in the correct time frame. You placed your order on a Saturday , we are not open at weekends so it was shipped on Monday on an overnight delivery to get to you tuesday . This is made clear on our website Regards Service

Posted 1 year ago

“Bulb broke due to defective packaging. Requested replacement, with an incriminating photograph. Rude refusal and no replacement received. How not to do it!”

Helpful Report

Posted 1 year ago

Hi Stephen, We did not credit the lamp as per your email it was broken by yourself. Regards Service

Posted 1 year ago

“Excellent price, quick and safe delivery in protective packaging. Would recommend.”

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Posted 1 year ago

“Really expensive. Found the same bulbs and paid £6 more but got four times the amount!!!! And the ones I found after and got so much cheaper came so quickly. I was told by general lamps that they would be so many days well after a much longer time I emailed to cancel them and ask for a refund, funny how quickly after that i received the bulbs but had been using the others I bought for a good while already. Would not recommend this company.”

Helpful Report

Posted 1 year ago

Hi Rebecca, You selected a Philips LED bulb that was not in stock at the time. When you placed an order on our system firstly we show the quantity available and secondly if it is out of stock a large pop up appears before you make payment to let you know the item is out of stock. As soon as we received our delivery we despatched your goods. If you can send us the order confirmation from the company that was cheaper that us we will refund the difference if it is for the same item and manufacturer Regards Service

Posted 1 year ago

“Chris Turton in customer services was very helpful and friendly. Thank you.”

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Posted 1 year ago

lamps-on-line-com is rated 4.5 based on 1,253 reviews