lamps-on-line-com Reviews

Name: lamps-on-line-com
Address: Unit 11A, Lane End Industrial, Estate, Lane End, High Wycombe, Buckinghamshire
Rating: 4.51

4.5 Rating 1,196 Reviews

88 %

of reviewers recommend lamps-on-line-com

4.5

Based on 1,196 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

lamps-on-line-com 5 star review on 4th October 2024

Anonymous // 01/01/2019

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“Gyour website shows a quantity of 10 which I ordered . I received 1 only I emailed your sales department and was told that the 10x meant to a dimension The dimension is described by the bulb part number! It looks like a deliberate scam to me”

Helpful Report

Posted 1 year ago

Hi Roger, I have just checked your order and can see that you ordered just one bulb. The description states 10x28mm which refers to the of the bulb not the quantity Regards Service Team

Posted 1 year ago

“Ben arranged to send me G9 25 watt halogen oven bulbs. They are ok for up to 300 degrees, and are unavailable from all the local suppliers who only stock LED's. He advised me to get the guy who fitted the oven to make sure they went in the right way successfully. Thanks again Ben and General Lamps.”

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Posted 1 year ago

“I searched online for the 9w dimmable LED bulbs I especially wanted and was pleased to see that General Lamps had them available to order. However, when they arrived they were rated as 7.5W. The response I received when I queried this was: 'the 7.5 watt version is a replacement for the 9 watt due to the fact that this is the natural successor, as the higher wattage version is now discontinued'. It seems to me therefore not only that the lamps being advertised by General Lamps were not in stock, but were never likely to be re-stocked as they no longer existed. Can companies do this? There was no suggestion of an 'equivalent rating' when I ordered the 9w bulbs. If my electrician is unhappy with 7.5s they're going back.”

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Posted 1 year ago

Hi Barry, LED is an evolving technology so as the perfmance of LEDs improves the light output increases. Manufacturers then reduce the wattage of their bulbs to ensure that the light level remains the same , hence a 9w bulb becomes a 7.5w bulb. There is no loss of light the bulb will produce exactly the same amount of light but in this case you save 1.5w of power per lamp , meaning even greater savings in electricity whilst maintaining the same light output. Regards Gerry

Posted 1 year ago

“Striplights turned up wirhin a few days of ordering, well packaged. No issues with the product”

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Posted 1 year ago

“Fair price,speedy delivery, will use again.”

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Posted 1 year ago

“Quick service and exact part”

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Posted 1 year ago

“Easy to navigate web site, and well packaged goods and delivered when expected. Perfect.”

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Posted 1 year ago

“I order cool white but The company send me a daylight colour no happy at all.”

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Posted 1 year ago

“Easy repeat ordering and prompt delivery”

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Posted 1 year ago

“Easy to find and order what I needed. Goods arrived the next day. Happy days.”

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Posted 1 year ago

“Item as described and arrived quickly.”

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Posted 1 year ago

“Excellent company. Sent me a hard to source strip light for an old bathroom shaver light. It arrived promptly and very well packaged.”

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Posted 1 year ago

“Arrived broken and are not responding to emails.”

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Posted 1 year ago

“Ordered arrived promptly, fitted, working.”

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Posted 1 year ago

“At last I have found the bulbs I was looking for! Great 8-)”

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Posted 1 year ago

“Excellent service. Had been looking for a lightbulb which original supplier no longer stocked. Luckily this company stocked the bulbs. They were dispatched quickly and efficiently. Very pleased.”

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Posted 1 year ago

“The correct bulbs arrived promptly and safely”

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Posted 1 year ago

“excellent product (in stock) and arrived quickly a well as a great price.”

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Posted 1 year ago

“The complete proces from ordering to delivery was excellent.”

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Posted 1 year ago

“Great service from lamps-on-line. The order arrived quickly and was packaged very well. I will not hesitate to purchase again from this company. Highly recommended.”

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Posted 1 year ago

lamps-on-line-com is rated 4.5 based on 1,196 reviews