lamps-on-line-com Reviews

Name: lamps-on-line-com
Address: Unit 11A, Lane End Industrial, Estate, Lane End, High Wycombe, Buckinghamshire
Rating: 4.47

4.5 Rating 1,348 Reviews

87 %

of reviewers recommend lamps-on-line-com

4.5

Based on 1,348 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

lamps-on-line-com 5 star review on 7th November 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent item very pleased with yours service 😀 cheers”

Helpful Report

Posted 2 years ago

“Very efficient company. Easy to use website quick delivery got exactly what was ordered no breakages due to excellent quality packaging. Highly recommend.”

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Posted 2 years ago

“I hate dim lights, so I was delighted to be able to purchase this lamp. Made my day !. Many thanks, Cynthia.”

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Posted 2 years ago

“Defective bulb arrived after 5 working days. Irresponsive customer service. Eventually promised to send a replacement next day delivery. Yet to arrive 3 days later.”

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Posted 2 years ago

Hi Harry, Our customer service team responded by email as soon as you raised a query ? we sent a replacement bulb out on 8th February via Royal Mail Regards Service

Posted 2 years ago

“Awesome - quick delivery and well packaged”

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Posted 2 years ago

“I didn't receive my lamps. I've written to your customer service and didn't get any answer!!!”

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Posted 2 years ago

Hi Jean, Yes we received your messages and we checked into this and couldnt see why they hadnt been delivered. Our team decided to send you a replacement order free of charge on the 7th February here is the Royal Mail tracking number RF360052564GB Please note you will need to make sure you pay taxes when asked as you are in France Regards Service

Posted 2 years ago

“One of the 12 the glass fractured as I put it into the socket and another flashed a couple of times before going out for good. Six others worked leaving me four in reserve which I hope will work when I need them.”

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Posted 2 years ago

“Good product, good service.”

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Posted 2 years ago

“Great product fantastic price fast delivery what more can you ask for”

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Posted 2 years ago

“Super keen prices quick delivery all round good experience”

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Posted 2 years ago

“Ordered products and received, well packaged, within a couple of days. Had a query regarding the order which was answered quickly and efficiently. So the experience was good. Thank you.”

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Posted 2 years ago

“Easily ordered, and when they arrived all as it should be. Delivery time just a little bit longer than expected😁”

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Posted 2 years ago

“Delivery has been promised for over a week now following my phone calls and email. Please investigate your poor service in my case. Your Company may be well intentioned but delivery of my order has been unsatisfactory and the cause of my low rating.”

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Posted 2 years ago

Hi Christopher, Goods were despatched on 2nd February by Royal Mail, here is your tracking number 32006855200144FD08D9B. Best Regards Service

Posted 2 years ago

“First order arrived broken...these things happen with bulbs. They immediately replaced it quickly and efficiently. I highly recommend this company.”

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Posted 2 years ago

“V helpful staff on ‘phone, easy to use website, delivered as described.”

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Posted 2 years ago

“Excellent service and the packaging was first-class.....arrived safely. Certainly recommend.”

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Posted 2 years ago

“Good Stock range. Good for price and delivery was very prompt.”

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Posted 2 years ago

“One of the two lamps I ordered arrived broken which was not General Lamps fault. A replacement was sent very quickly. Very happy with purchase.”

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Posted 2 years ago

“Service was prompt but the items supplied were not as described and of poor quality. I have already requested a refund but have had no response”

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Posted 2 years ago

Hi Peter, Thats fine you can send these back to us if you are in anyway dissatisfied. Please email service@generallamps.com and a team member will get in contact with you to organise this Best Regards Customer Service

Posted 2 years ago

“Needed to replace the broken bulb in my porch lamp, bought from these guys and they arrived very quickly. Good product, well protected for posting. Thanks.”

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Posted 2 years ago

lamps-on-line-com is rated 4.5 based on 1,348 reviews