lamps-on-line-com Reviews

Name: lamps-on-line-com
Address: Unit 11A, Lane End Industrial, Estate, Lane End, High Wycombe, Buckinghamshire
Rating: 4.51

4.5 Rating 1,191 Reviews

88 %

of reviewers recommend lamps-on-line-com

4.5

Based on 1,191 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

lamps-on-line-com 5 star review on 4th October 2024

Anonymous // 01/01/2019

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“ordered easily and came on time”

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Posted 7 months ago

“excellent speedy service. everything I required all on one site. Super fast delivery. Would recommend.”

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Posted 7 months ago

“Odered 10 bulbs at the start of January. They took my money immediately and there website stated all items were in stock. after 3 weeks I rang them only to be told they were awaiting some of the stock, no apology or notification to say they were going to be late, infact customer service lady appeared not care at all, that I was inconvenienced. Waited another three and half weeks for them to finally be delivered. Very poor service and communication. Surely the basics of a well run business.”

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Posted 7 months ago

Hi Daniel, I have checked the audit trail for the items you ordered. The 40w R50 was out of stock when you placed your order. To advise customers of this when you view the item before making a purchase we show you our stock levels and when you place your order if the item is out of stock a pop up appears advising this item is not in stock . We do this so that our customers clearly know the position regarding their order making it easy not to proceed if they dont want to wait for their goods. As soon as stock arrived we sent your goods to you

Posted 7 months ago

“Had the type of bulbs I was looking for, easy to order and received in good time.”

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Posted 8 months ago

“I ordered two halolux ceramic light bulbs. The price was reasonable . The package arrived in less than 1 week. The bulbs were well protected with bubble wrap. I have not used the bulbs yet but I am pleased with delivery communication and care with packaging .”

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Posted 8 months ago

“Very Good Service delivered in two days. Would use them again.”

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Posted 8 months ago

“Reasonable prices, good products, swiftly despatched. Arrived safely – though a little slowly, but that was because I chose the cheapest shipment option.”

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Posted 8 months ago

“When you want something cheap but good quality that's delivered quickly it's usually a case of picking two out of the three on your wishlist. The bulbs I bought were half the price of anywhere else, branded and came a few days later. Need I say more?”

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Posted 8 months ago

“Swift service. After care advice was excellent- and followed a question by me as I have had severe migraine attacks(none since purchasing the bulbs). A very understanding interpersonally skilled staff member which is why I am writing g this review. The product is excellent.”

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Posted 8 months ago

“Very good service”

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Posted 8 months ago

“It was very easy to find and order what I wanted and it arrived promptly and well-packed, so I'm completely satisfied with the excellent service.”

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Posted 8 months ago

“Excellent service and delivery”

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Posted 8 months ago

“Hard to find product supplied promptly. Very satisfied.”

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Posted 8 months ago

“Efficient service.”

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Posted 8 months ago

“Great service amazing value”

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Posted 8 months ago

“Didn't realise when I ordered that the item was actually out of stock until I had finally paid. When I heard nothing after more than two weeks I sent a reply - no reply Finally a month later I got a message saying it still wasn't in stock (I had found another supplier by then) and asked me to accept a slightly different bulb which I did. Not great service though, but it's only a £10 bulb....”

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Posted 8 months ago

Hi Ralph , we are sorry to hear that you were not happy with your experience of shopping with us. As you may know striplights have been made obsolete so its now hard for us to find this light source , when you place your order if an item is out of stock a pop up appears before you place your order to advise you that the item is out of stock . I can see that our service team contacted you and offered an alternative that you have accepted. I have sked them to contact you once the original lamp that you ordered comes into stock and we sill supply it to you free of charge Best Regards Service Manager

Posted 8 months ago

“Good quick service.”

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Posted 8 months ago

“Quick delivery but one of the lamps after several days has blown. Not sure how the other 2 are going to fair now. Fingers crossed”

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Posted 8 months ago

“Very good value and service. Item arrived promptly and was exactly what we needed”

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Posted 8 months ago

“Very good service. Quick delivery and items very well packed. 2nd time using this company. Would recommend”

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Posted 8 months ago

lamps-on-line-com is rated 4.5 based on 1,191 reviews