lamps-on-line-com Reviews

Name: lamps-on-line-com
Address: Unit 11A, Lane End Industrial, Estate, Lane End, High Wycombe, Buckinghamshire
Rating: 4.47

4.5 Rating 1,347 Reviews

87 %

of reviewers recommend lamps-on-line-com

4.5

Based on 1,347 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

lamps-on-line-com 5 star review on 7th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful staff, had my order ready to collect will definitely go back”

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Posted 1 year ago

“Fast and efficient service.”

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Posted 1 year ago

“Arrived on time and very well packed. Would use again.”

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Posted 1 year ago

“I was very pleased to find General Lamps Ltd were selling Candle bulbs l thought l could no longer. purchase , the bulbs are much brighter than their alternatives”

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Posted 1 year ago

“Quickly dispatched. Well packaged. Product as advertised.”

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Posted 1 year ago

“First class customer service, well done.”

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Posted 1 year ago

“I couldn't see the bulb online I wanted found only something with 1 digit different, so I called and spoke to Gerry. He was very helpful and we had a laugh due to my reply to where it was going, and I replied Norfolk instead of in our cartlodge!! Senior moment. It did take over a week to arrive but our postal service isn't the best so the delay was probably down to them.”

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Posted 1 year ago

“Lamps-- fine. Royal mail poor,, 10 days before the parcel was delivered, other than that good from your part.”

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Posted 1 year ago

“Quick, well packed, low priced, what more can you ask? Excellent service.”

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Posted 1 year ago

“Thank you you’re the only dealer I’ve been able to get these bulbs from I’m thankful I kept the invoice from my first order”

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Posted 1 year ago

“Brilliant store & staff, amazing Stock, I’ll be using them again for sure. Bulbs were well protected. Great shop.”

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Posted 1 year ago

“Good communication arrived on the due date and well packaged”

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Posted 1 year ago

“Bought two lightbulbs. They were very poorly made. They both only lasted a day. Still waiting for a reply to my request for a refund”

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Posted 1 year ago

Hi R Cruickshank, We are sorry to hear that you had an issue with a purchase. I can see that you bought incandescent lamps from us . These are really for sale only for specialist applications new , LED is the best technology for domestic lighting. But we dont want you to have had a bad experience , please email support@generallamps.com and our team will supply you with free LED bulbs as repalcements best Regards Customer Services

Posted 1 year ago

“The right lamps arrived promptly , well packked.”

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Posted 1 year ago

“Good in all respects.”

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Posted 1 year ago

“Quality bulbs which I have had difficulty finding in the local stores was delivered o time and at a great value”

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Posted 1 year ago

“I didn't receive my item or a refund because their postage was misleading and said it was free postage but it wasn't it was free collection. I asked for a refund, I didn't get one . I will put it down to experience and go to a store to buy instead .”

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Posted 1 year ago

Hi Karen when you made your order you selected collection from our warehouse so our team did as you asked. It is free postage over £48.00 as it states on our home page, your order was £6.19 so fell below this Our team are still waiting for your reply as to what you would like us to do with your order. Regards Support

Posted 1 year ago

“Shopping for a lamp for my fish tank was made easier by going on line as i would have had no idea of what to ask for in a store. Ihave found before' that what I think I have said is not always what an assistant thinks I said and I dont get what I wanted. I found you because I was able to read the printed details on the lamp I I had removed”

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Posted 1 year ago

“So easy to order and items delivered with no problems”

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Posted 1 year ago

“Well packaged, probably the only place I will find this sized lightbulb I need for the mid century cabinet I've got.”

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Posted 1 year ago

lamps-on-line-com is rated 4.5 based on 1,347 reviews