lamps-on-line-com Reviews

Name: lamps-on-line-com
Address: Unit 11A, Lane End Industrial, Estate, Lane End, High Wycombe, Buckinghamshire
Rating: 4.51

4.5 Rating 1,195 Reviews

88 %

of reviewers recommend lamps-on-line-com

4.5

Based on 1,195 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

lamps-on-line-com 5 star review on 4th October 2024

Anonymous // 01/01/2019

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“Sadly I ordered 2 UV Bulbs only one worked and General Lamps haven't been able to get a replacement sorted out. The communication was poor. with no information forth coming about the bulbs as I did return the ones that didn't work. Keeping customers well informed is key to good customer services”

Helpful Report

Posted 11 months ago

Hi Bridget, We have received that lamps back and tested them. We found that the filament were broken which is probably as a result of transit damage. Our service team credited you back and this should appear in your account in the next couple of days. They have also sent an email to confirm this Regards Service Team

Posted 11 months ago

“Good price and prompt delivery”

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Posted 11 months ago

“Lamp arrived on time as promised. However, it does not work. Have called Customer Services twice and left a message but so far have not received a call back!”

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Posted 11 months ago

Hi James, Customer service have been so busy the last few days as it is our peak season . I am sorry for the slow reply I have asked them to get back with a solution for you Regards Service Team

Posted 11 months ago

“Ordered lamps for use in theatre lighting fixtures. Were branded Osram lamps and cheaper by quite a bit compared to other suppliers. Quick delivery too. Second time I've ordered from here and will do so again”

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Posted 11 months ago

“Our neon bulb arrived at the time we were told, beautifully packaged for safety. unfortunately we haven't yet got it working although it is in our original fitment. we are working on it.”

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Posted 11 months ago

“Website easy to use No problems with delivery.”

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Posted 11 months ago

“Simple order. Good price. Good delivery. Just what I wanted”

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Posted 11 months ago

“Not many suppliers have this type of bulbs, so very pleased. They change the whole room mood. Regards”

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Posted 11 months ago

“Mine was a multiple order of items I cannot now obtain locally. Some in stock arrived immediately and extremely well packaged. I am advised remaining order will follow shortly. From previous experience of the company I have no doubt of fulfillment.”

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Posted 11 months ago

“Excellent service, delived when you said it would be and very good packaging”

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Posted 11 months ago

“Delivered safely and on time”

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Posted 11 months ago

“Excellent service and delivery”

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Posted 11 months ago

“First time I have ordered from this company and was to get plenty of batteries ready for Christmas lights. Good value and quick delivery.”

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Posted 11 months ago

“Good service”

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Posted 11 months ago

“Items never arrived and General Lamps have said 'it's out of their hands'. Unresponsive to emails & telephone messages. Unwilling to help me resolve the issue.”

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Posted 11 months ago

Hi Alice, I have just tracked your order and can see that we despatched it on 15th November at 4pm and was delivered to you at 20.17 the next day? Here is the tracking number so you can verify FR906107804GB Regards Service Team

Posted 11 months ago

“Good value and speedy service”

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Posted 11 months ago

“Great price for batteries. Thanks”

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Posted 11 months ago

“First order and everything delivered on time in full-no issues.Pity all orders from other suppliers can't be like this.”

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Posted 11 months ago

“Great servicev”

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Posted 11 months ago

“Excellent service, fast delivery and well packaged, I would use again”

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Posted 11 months ago

lamps-on-line-com is rated 4.5 based on 1,195 reviews