lamps-on-line-com Reviews

Name: lamps-on-line-com
Address: Unit 11A, Lane End Industrial, Estate, Lane End, High Wycombe, Buckinghamshire
Rating: 4.51

4.5 Rating 1,195 Reviews

88 %

of reviewers recommend lamps-on-line-com

4.5

Based on 1,195 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

lamps-on-line-com 5 star review on 4th October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good prompt supply of bulbs as ordered. Excess of plastic in the packaging, possibly..”

Helpful Report

Posted 11 months ago

“Easy to find what I was looking for (which was a nice surprise), check out (with free postage) not complicated, bulbs arrived in a couple of days as promised. Would certainly look here again for non-standard lamps if needed. Thanks.”

Helpful Report

Posted 11 months ago

“I ordered Duracell Ultra batteries for my smoke alarm but received standard Duracell batteries. I called Lamps-on-line and left a voice message describing the problem and leaving the reference number and my contact details. I also contact them through PayPal. Two weeks later still no reply.”

Helpful Report

Posted 11 months ago

Hi Rick, We will check into this and come back to you

Posted 11 months ago

“Xcellent service”

Helpful Report

Posted 11 months ago

“Product came quickly and as shown Very happy.”

Helpful Report

Posted 11 months ago

“Extremely well packed and arrived promptly. Tubes working well”

Helpful Report

Posted 11 months ago

“Arrived with no issues.....”

Helpful Report

Posted 11 months ago

“It was very easy to order and was informed that the item was dispatched on the Wednesday and by the following Monday the item had not been delivered so I then left a message with your customer service asking them to contact me and advise as to when I can expect delivery of my order. By the end of the day I received a message from Royal Mail 48 informing when to expect delivery which would be in two days time which it did. Customer Service never did return my call. Just makes me wonder how long it would have taken had I not contacted customer service, room for improvement. The problem was not the delivery company but the item being processed by lamps on line. Delivery was on time once Royal Mail received the item.”

Helpful Report

Posted 11 months ago

“Would happily buy from them again.”

Helpful Report

Posted 11 months ago

“The bulbs I ordered and the price are both good. I just wasn't happy that the order arrived 8 days after I was told it was dispatched, and then found it was actually dispatched 5 days after I was told it was. In between, when I asked where it was, they waited till it had arrived before replying with "It's been delivered" - that was the entire e-mail. There are lots of places to buy decent bulbs at a decent price; next time I'll pay a bit more elsewhere to see if I get decent service.”

Helpful Report

Posted 11 months ago

Hi Steve, We are very sorry that the delivery took a week to get to you . We have contacted Royal Mail to ask for an explanation as to why it took so long to deliver

Posted 11 months ago

“Lamp arrived on time and in good order. a trustworthy and reliable company.”

Helpful Report

Posted 11 months ago

“Good service will use again”

Helpful Report

Posted 11 months ago

“Exactly what i wanted- good price and fast delivery”

Helpful Report

Posted 11 months ago

“Items came quickly and were what I ordered, did the job perfectly.”

Helpful Report

Posted 11 months ago

“Very efficient and good prices too. Delivered promptly.”

Helpful Report

Posted 11 months ago

“Very happy with my purchase!”

Helpful Report

Posted 11 months ago

“First class product from a first class company.”

Helpful Report

Posted 11 months ago

“First class service provided by lamps on line Will not hesitate to order from them again”

Helpful Report

Posted 11 months ago

“I would use Lamps-on-line again. Ordering was easy, the price was good and my fluorescent tubes arrived extremely well packaged. Would definitely recommend.”

Helpful Report

Posted 11 months ago

“I have not yet received my order, having been told it has been shipped. Where is it? There was no indication it would take this long, when I placed my order. This is not satisfactory.”

Helpful Report

Posted 11 months ago

Hi Anne, You selected collection from our warehouse when you placed your order. Our service team has contacted you to advise that goods are ready but we have not had a reply from you . Please advise Regards Service team

Posted 11 months ago

lamps-on-line-com is rated 4.5 based on 1,195 reviews