lamps-on-line-com Reviews

Name: lamps-on-line-com
Address: Unit 11A, Lane End Industrial, Estate, Lane End, High Wycombe, Buckinghamshire
Rating: 4.51

4.5 Rating 1,251 Reviews

88 %

of reviewers recommend lamps-on-line-com

4.5

Based on 1,251 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

lamps-on-line-com 5 star review on 7th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service after four or five orders covering two to three years apps.”

Helpful Report

Posted 9 months ago

“Great service - items were extremely well packed and fast delivery.”

Helpful Report

Posted 9 months ago

“Arrived in good order - on time -”

Helpful Report

Posted 9 months ago

“I have had previous experience of attempting to buy bulbs on line with poor results. I ordered 2 bulbs from lamps on line hoping that at least one would survive the hazardous journey to Sutton Coldfield. I was correct. Although it was difficult to fault the way the bulbs were packaged only one survived the journey. The package was promptly delivered but alas with only 50 percent success rate.”

Helpful Report

Posted 9 months ago

“Yet again General Lamps have provided a prompt and reliable service. Delivery package was very secure with plenty of bubble wrap to protect our order. Many thanks for your care and attention.”

Helpful Report

Posted 9 months ago

“Excellent service and speedy delivery. Thank you.”

Helpful Report

Posted 9 months ago

“ordered easily and came on time”

Helpful Report

Posted 9 months ago

“excellent speedy service. everything I required all on one site. Super fast delivery. Would recommend.”

Helpful Report

Posted 9 months ago

“Odered 10 bulbs at the start of January. They took my money immediately and there website stated all items were in stock. after 3 weeks I rang them only to be told they were awaiting some of the stock, no apology or notification to say they were going to be late, infact customer service lady appeared not care at all, that I was inconvenienced. Waited another three and half weeks for them to finally be delivered. Very poor service and communication. Surely the basics of a well run business.”

Helpful Report

Posted 9 months ago

Hi Daniel, I have checked the audit trail for the items you ordered. The 40w R50 was out of stock when you placed your order. To advise customers of this when you view the item before making a purchase we show you our stock levels and when you place your order if the item is out of stock a pop up appears advising this item is not in stock . We do this so that our customers clearly know the position regarding their order making it easy not to proceed if they dont want to wait for their goods. As soon as stock arrived we sent your goods to you

Posted 9 months ago

“Had the type of bulbs I was looking for, easy to order and received in good time.”

Helpful Report

Posted 9 months ago

“I ordered two halolux ceramic light bulbs. The price was reasonable . The package arrived in less than 1 week. The bulbs were well protected with bubble wrap. I have not used the bulbs yet but I am pleased with delivery communication and care with packaging .”

Helpful Report

Posted 9 months ago

“Very Good Service delivered in two days. Would use them again.”

Helpful Report

Posted 9 months ago

“Reasonable prices, good products, swiftly despatched. Arrived safely – though a little slowly, but that was because I chose the cheapest shipment option.”

Helpful Report

Posted 9 months ago

“When you want something cheap but good quality that's delivered quickly it's usually a case of picking two out of the three on your wishlist. The bulbs I bought were half the price of anywhere else, branded and came a few days later. Need I say more?”

Helpful Report

Posted 9 months ago

“Swift service. After care advice was excellent- and followed a question by me as I have had severe migraine attacks(none since purchasing the bulbs). A very understanding interpersonally skilled staff member which is why I am writing g this review. The product is excellent.”

Helpful Report

Posted 9 months ago

“Very good service”

Helpful Report

Posted 9 months ago

“It was very easy to find and order what I wanted and it arrived promptly and well-packed, so I'm completely satisfied with the excellent service.”

Helpful Report

Posted 9 months ago

“Excellent service and delivery”

Helpful Report

Posted 9 months ago

“Hard to find product supplied promptly. Very satisfied.”

Helpful Report

Posted 9 months ago

“Efficient service.”

Helpful Report

Posted 9 months ago

lamps-on-line-com is rated 4.5 based on 1,251 reviews