lamps-on-line-com Reviews

Name: lamps-on-line-com
Address: Unit 11A, Lane End Industrial, Estate, Lane End, High Wycombe, Buckinghamshire
Rating: 4.51

4.5 Rating 1,195 Reviews

88 %

of reviewers recommend lamps-on-line-com

4.5

Based on 1,195 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

lamps-on-line-com 5 star review on 4th October 2024

Anonymous // 01/01/2019

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“Great products. However, very disappointed with customer service after our order was sent to the wrong address. This was DHLs error but we weren't the customer to DHL, Genral lamps had the tracking reference and it was booked through their account. 3 days passed without a solution and we had to drive 90 minutes to collect the goods ourselves only to be refunded the postage. Litle effort on their part to help out the customer (us) spending a decent amount of money.”

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Posted 1 year ago

Hi Eddie, We have taken this issue up with DHL

Posted 11 months ago

“Excellent prompt service delivered on time with no fuss.”

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Posted 1 year ago

“The delivery was really good faster than I expected. The computer arrived safely but on setting up the computer worked just a shame the monitor didn't.”

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Posted 1 year ago

“Correct bits fitted oven beautifully. Thanks.”

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Posted 1 year ago

“General Lamps suggested 60w lamps instead of 40w lamps as ordered, due to the fact 40w were still on back order. Service was very quick after this had been agreed.”

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Posted 1 year ago

“Great service and good value product. Very happy.”

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Posted 1 year ago

“A1* products and service”

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Posted 1 year ago

“A good experience. I have used these before & always quick from ordering to delivery.”

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Posted 1 year ago

“Goods were of good quality, delivered on time, very well packaged.”

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Posted 1 year ago

“I didn't think that I would find a replacement bulb for a very old 8mm cine projector but found it with ease on General Lamps website. Arrived quickly and undamaged in excellent packaging. Thanks General Lamps for great service. PK”

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Posted 1 year ago

“Very good & .helpful staff”

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Posted 1 year ago

“Easy to order, good price , efficient delivery. What more could you ask!”

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Posted 1 year ago

“Bulbs came swiftly and were as expected. Top quality all round.”

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Posted 1 year ago

“The General Lamps Sales team (Chris) was very helpful in ensuring I got the correct lamps first try. The order required different sizes. All bulbs fit correctly and worked well. Lamps were packed very carefully with no damage. Thank you!”

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Posted 1 year ago

“Only place i could get my replacement lamps. Locally not stocked anymore. So thanks to General Lamps”

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Posted 1 year ago

“Company is OK if they have the items if not then they are a nightmare to communicate with as customer service never responds to e-mails.”

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Posted 1 year ago

Hi Mark, you emailed us at 13.51 today and we responded at 14.00, chasing an order that was delivered 11 months ago? Really not sure why you feel a negative review is appropriate Regards Service

Posted 1 year ago

“I was already out of the country when my order arrived late a £5 lamp cost me £23 because of express delivery which was not. I am still out of UK but trust I will be reimbursed in part for the over payment of delivery fees”

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Posted 1 year ago

“Good value for money, well packaged and fast delivery. Will recommend to a friend,”

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Posted 1 year ago

“Absolute professional service great product, never disappointed, always order from lol.com”

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Posted 1 year ago

“Bulbs arrived quickly and worked perfectly. Would recommend your service to friends and family. Thank you.”

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Posted 1 year ago

lamps-on-line-com is rated 4.5 based on 1,195 reviews