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lamps-on-line-com Reviews

4.5 Rating 1,252 Reviews
88 %
of reviewers recommend lamps-on-line-com
4.5
Based on 1,252 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read lamps-on-line-com Reviews
First order and everything delivered on time in full-no issues.Pity all orders from other suppliers can't be like this.
Helpful Report
Posted 1 year ago
Great servicev
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Posted 1 year ago
Excellent service, fast delivery and well packaged, I would use again
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Posted 1 year ago
Very good prompt supply of bulbs as ordered. Excess of plastic in the packaging, possibly..
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Posted 1 year ago
Easy to find what I was looking for (which was a nice surprise), check out (with free postage) not complicated, bulbs arrived in a couple of days as promised. Would certainly look here again for non-standard lamps if needed. Thanks.
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Posted 1 year ago
I ordered Duracell Ultra batteries for my smoke alarm but received standard Duracell batteries. I called Lamps-on-line and left a voice message describing the problem and leaving the reference number and my contact details. I also contact them through PayPal. Two weeks later still no reply.
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Posted 1 year ago
Hi Rick, We will check into this and come back to you
Posted 1 year ago
Xcellent service
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Posted 1 year ago
Product came quickly and as shown Very happy.
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Posted 1 year ago
Extremely well packed and arrived promptly. Tubes working well
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Posted 1 year ago
Arrived with no issues.....
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Posted 1 year ago
It was very easy to order and was informed that the item was dispatched on the Wednesday and by the following Monday the item had not been delivered so I then left a message with your customer service asking them to contact me and advise as to when I can expect delivery of my order. By the end of the day I received a message from Royal Mail 48 informing when to expect delivery which would be in two days time which it did. Customer Service never did return my call. Just makes me wonder how long it would have taken had I not contacted customer service, room for improvement. The problem was not the delivery company but the item being processed by lamps on line. Delivery was on time once Royal Mail received the item.
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Posted 1 year ago
Would happily buy from them again.
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Posted 1 year ago
The bulbs I ordered and the price are both good. I just wasn't happy that the order arrived 8 days after I was told it was dispatched, and then found it was actually dispatched 5 days after I was told it was. In between, when I asked where it was, they waited till it had arrived before replying with "It's been delivered" - that was the entire e-mail. There are lots of places to buy decent bulbs at a decent price; next time I'll pay a bit more elsewhere to see if I get decent service.
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Posted 1 year ago
Hi Steve, We are very sorry that the delivery took a week to get to you . We have contacted Royal Mail to ask for an explanation as to why it took so long to deliver
Posted 1 year ago
Lamp arrived on time and in good order. a trustworthy and reliable company.
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Posted 1 year ago
Good service will use again
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Posted 1 year ago
Exactly what i wanted- good price and fast delivery
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Posted 1 year ago
Items came quickly and were what I ordered, did the job perfectly.
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Posted 1 year ago
Very efficient and good prices too. Delivered promptly.
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Posted 1 year ago
Very happy with my purchase!
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Posted 1 year ago
First class product from a first class company.
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Posted 1 year ago
lamps-on-line-com is rated 4.5 based on 1,252 reviews