lamps-on-line-com Reviews

Name: lamps-on-line-com
Address: Unit 11A, Lane End Industrial, Estate, Lane End, High Wycombe, Buckinghamshire
Rating: 4.51

4.5 Rating 1,251 Reviews

88 %

of reviewers recommend lamps-on-line-com

4.5

Based on 1,251 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

lamps-on-line-com 5 star review on 7th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and quickly resolved an issue with delivery of damaged item.”

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Posted 1 week ago

“My first order with lamps on Line has been a disappointment. The strip bulb I ordered arrived in good time, however although the correct size the fitiings were wrong.. They were flat pin instead of round pin. I therefore left a voicemail message to ask if the company could help. I received no response. I then tried an email message - still no response. order ref: 100216480”

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Posted 1 week ago

Hi Jill. I am sorry that you were dissapointed with your purchase. Our service team dont have an email from you. was it sent in a different name than jill Sharp? Could you send us an image of the tube you have in situ and the one that we sent so we can resolve this . Best Regards Support

Posted 1 week ago

“Perfect, food price, arrived safely, thank you”

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Posted 1 week ago

“bulb filaments damaged on arrival please issue refund to card”

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Posted 1 week ago

Hello Philip sorry to hear your goods are damaged. Please email us on support@generallamps.com so we can get this resolved for you. Kind Regards General Lamps

Posted 1 week ago

“A pleasure to do business with general lamps , requested out of date fluorescent lamps and GL sourced the lamps and delivered accordingly. GL went out their way to find specific lamps , which was greatly appreciated”

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Posted 1 week ago

“I was impressed with the product and the info on the website and the whole experience. I shall be ordering more in future from you !”

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Posted 2 weeks ago

Hello Colin! That is brilliant news we are so very grateful you feel this way and even more grateful to have you as one of our customers! Merry Christmas and a happy new year! General Lamps

Posted 1 day ago

“Excellent customer service, quality product at a good price & shipped in a timely manner. Will use again and recommend 👌”

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Posted 2 weeks ago

“Excellent service as received with my previous orders.”

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Posted 2 weeks ago

“Very good service goods arrived well packaged and I am pleased with my purchase.”

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Posted 2 weeks ago

“Easy to find sent the lamps almost immediately hoping the quality is as good as the delivery”

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Posted 2 weeks ago

“Helpful and efficient”

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Posted 2 weeks ago

“Twice they have messed up my order, now a week after original delivery and still havent received my missing items,they di however send the wrong item after promising to send the two missing items, now have an extra bulb o dont need and two missing bulbs i do need phones straight to a machine and they take days to answer emails”

Helpful Report

Posted 3 weeks ago

Hi James, We are very sorry , we made a mistake with your order and sent a wrong item. Our customer services team have assured me that the correct lamps where sent yesterday and will be delivered on an overnight service to reach you today. Once again I am very sorry for our mistake

Posted 2 weeks ago

“On time working well”

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Posted 3 weeks ago

Hi Matthew, Good to hear thankyou for the positive review Support team

Posted 3 weeks ago

“Good product, satisfied customer”

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Posted 3 weeks ago

“Ordering was very easy to do found the light bulbs that I was looking for and the parcel was intact and fitted very pleased with the product”

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Posted 3 weeks ago

“May I begin by saying that this is an apology to General Lamps Limited. I thought that this was the company which sold me a ballast which did not work. That is a different matter with a different company. General Lamps Limited sold me 2 fluorescent strip lights, which unfortunately for me, due to that dud ballast means that I have not yet had a chance to use the fluorescent strip lights. When the new ballast has arrived and has been fitted, then I will return to give a review of the lights. I have written this as I said previously, as an apology to General Lamps Limited.”

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Posted 3 weeks ago

“Provided the products needed at a fair price and were delivered well packaged on a timely basis”

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Posted 3 weeks ago

“Got the exact somewhat obscure bulb I needed at a fair price. It was packaged very carefully (avoiding any possibility of breakage). Would have like to have the option to use Apple Pay to check out more easily.”

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Posted 3 weeks ago

“Great customer service”

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Posted 3 weeks ago

“Very helpful staff member, Peter, who knew better than me what I needed once I explained what I was looking for. Arrived in a few days and everything now working normally with new LED tubes in kitchen.”

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Posted 3 weeks ago

lamps-on-line-com is rated 4.5 based on 1,251 reviews