lamps-on-line-com Reviews

Name: lamps-on-line-com
Address: Unit 11A, Lane End Industrial, Estate, Lane End, High Wycombe, Buckinghamshire
Rating: 4.47

4.5 Rating 1,347 Reviews

87 %

of reviewers recommend lamps-on-line-com

4.5

Based on 1,347 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

lamps-on-line-com 5 star review on 7th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received a faulty bulb and have tried for a week for somebody to get back to me to sort this out, I’ve tried emailing and a complaint form also a voice message, really not good”

Helpful Report

Posted 6 months ago

Hi Pauline Thank you for bringing this to our attention . I will speak with our service team to find out what has happened. Please be assured that if you have received a broken lamp we will either replace or credit it Regards Gerry

Posted 6 months ago

Hi Pauline, Our service team have come back to me and advised that they have replied to you . They sent you an email on 20th August at 17.26 . Please can you check your inbox

Posted 6 months ago

“Arrived quickly”

Helpful Report

Posted 6 months ago

“Good Quality , Timely del;ivery , polite staff”

Helpful Report

Posted 6 months ago

“Very helpful when I wasn't sure which bulb I needed”

Helpful Report

Posted 6 months ago

“Got exactly what I wanted. The tube was very well packaged and arrived safely. Easy to fit”

Helpful Report

Posted 6 months ago

“Quick and easy to order”

Helpful Report

Posted 6 months ago

“Fantastic service well packaged arrived quicker than expected and works perfectly would recommend.”

Helpful Report

Posted 6 months ago

“Fast delivery and lamps really well packaged.”

Helpful Report

Posted 6 months ago

“Great company to work with, easy on line ordering, even from NYC.”

Helpful Report

Posted 6 months ago

“I have an update finally - 11 days after ordering light bulbs that are apparently very difficult to source. A gentleman, who was obviously under a lot of pressure, answered the phone immediately after I found a phone number on the invoice printed when I ordered. He explained the problem and offered an alternative which I accepted. So hopefully the bulbs are now on their way. THE BULBS ARRIVED AND ALL IS WELL SO I HAVE CHANGED MY OPINION OF THIS COMPANY TO 5*”

Helpful Report

Posted 6 months ago

“Can’t write a review as lamps not arrived yet. Hopefully soon”

Helpful Report

Posted 6 months ago

“Excellent service. No qualms about ordering from this company again.”

Helpful Report

Posted 6 months ago

“Very happy with the whole process, quick easy and fast delivery.”

Helpful Report

Posted 6 months ago

“Easily found what I wanted. General Lamps had the most competitive price too.”

Helpful Report

Posted 6 months ago

“My last lamp was the one I installed with the unit for security it lasted between 36-38 years I don't expect this lamp to last the same but if it hadn't been for you I'd be changing the whole unit now as could not get one anymore thanks for solving my problem”

Helpful Report

Posted 6 months ago

“Swift delivery and very helpful customer service”

Helpful Report

Posted 6 months ago

“Good product, prompt delivery”

Helpful Report

Posted 6 months ago

“Very easy to order items which I was concerned with as the bulbs I was replacing I wasn't sure if I could still get.”

Helpful Report

Posted 6 months ago

“Excellent service, came within delivery date. Easy to install and works perfect”

Helpful Report

Posted 6 months ago

“Wide range of fluorescent tubes, which are always exceptionally well packaged.”

Helpful Report

Posted 6 months ago

lamps-on-line-com is rated 4.5 based on 1,347 reviews