lamps-on-line-com Reviews

Name: lamps-on-line-com
Address: Unit 11A, Lane End Industrial, Estate, Lane End, High Wycombe, Buckinghamshire
Rating: 4.51

4.5 Rating 1,197 Reviews

88 %

of reviewers recommend lamps-on-line-com

4.5

Based on 1,197 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

lamps-on-line-com 5 star review on 4th October 2024

Anonymous // 01/01/2019

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“Tricky thing to find the right bulb for big lava lamps but, thanks to General Lamps, I can get replacements with the right height and other specs, speedily.”

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Posted 1 year ago

“Quality product, at a very good price compared to other suppliers. Would certainly purchase from this supplier again.”

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Posted 1 year ago

“Excellent service from the 1st phone call, delivery options also excellent”

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Posted 1 year ago

“Very pleased with lamps thank you”

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Posted 1 year ago

“Struggled to get 2 fluorescent tubes elsewhere. Got them here at reasonable price and next day delivery.”

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Posted 1 year ago

“10/10 service Quick delivery Well packaged Will use this company again”

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Posted 1 year ago

“Very good range of products, especially unusual types and prompt delivery”

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Posted 1 year ago

“prompt delivery (Royal Mail tracked) at a reasonable price.”

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Posted 1 year ago

“Look properly at this company's reviews on google and here, they spend more time trying to hide negative reviews from unhappy customers than they do trying to improve their customer service it seems. Avoid. Sent me lightbulbs that clearly say on the box NOT FOR DOMESTIC USE, didn't say that on the website otherwise i wouldn't have bought them. £4 delivery plus another £4 to send back, not worth it so i'm left out of pocket.”

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Posted 1 year ago

Hi Susie, We use reviews.io specifically for its integrity. Any review that a client leaves for us good or bad is available for anyone to read. We cannot hide reviews from clients and we would not wish to do so as this would undermine the process. Your issue was that you bought 100w Bulbs and complained that they were too hot. We advised that a 100w bulb does get hot and that wattage is directly proportional to heat. We also advisee that LED would be the best option and that you could return the 100w bulbs if you were not satisfied. I think that we responded quickly and a fair solution for you

Posted 1 year ago

“All good, thank you.”

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Posted 1 year ago

“Ordered three bulbs, unfortunately two failed very quickly, but they were immediately replaced without quibble.”

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Posted 1 year ago

“Item was well packed and sent quickly. I would use lamps online again.”

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Posted 1 year ago

“The lamp was fine but I was very disappointed with the delivery service. I paid £10 to ensure a next-day delivery due on Friday and the lamp was delivered on the following Monday, hence a waste of £6.01.”

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Posted 1 year ago

Hi Margaret, Sorry that you where dissapointed. Our next day delivery services operate Monday to Friday so an order placed Friday will be delivered on Monday. we do state this at point of ordering Best Regards Service

Posted 1 year ago

“Great website and really speedy delivery”

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Posted 1 year ago

“After having difficulty finding these lights, I'm delighted with the product and price. Fast and efficient service”

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Posted 1 year ago

“Items always arrive promptly and well packed”

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Posted 1 year ago

“Well packed good delivery time”

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Posted 1 year ago

“Excellent service and pleased with such quick delivery after placing order. Most impressed.”

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Posted 1 year ago

“Thank goodness for General Lamps this is the place I buy light bulbs which have been discontinued elsewhere.The safe and reliable service they give is excellent from start to finish.”

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Posted 1 year ago

“We bought a replacement UV tube as the previous one had been in service for a year. The previous tube also bought from you had blown so was not protecting the spring water that we use for drinking. Although these are supposed to be replaced annually they should last for more than a year.”

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Posted 1 year ago

lamps-on-line-com is rated 4.5 based on 1,197 reviews