lamps-on-line-com Reviews

Name: lamps-on-line-com
Address: Unit 11A, Lane End Industrial, Estate, Lane End, High Wycombe, Buckinghamshire
Rating: 4.51

4.5 Rating 1,191 Reviews

88 %

of reviewers recommend lamps-on-line-com

4.5

Based on 1,191 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

lamps-on-line-com 5 star review on 4th October 2024

Anonymous // 01/01/2019

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“Delivered on time and just what I needed”

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Posted 6 months ago

“Easy website so easy to order , delivered in good time”

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Posted 6 months ago

“Lamps arrived quickly and packaged very well, unfortunaytely one had a broken filament, I sent an email requesting a replacement along with picture and no reply, so shame i had to review only 3,”

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Posted 6 months ago

“Received order as requested. Well protected in box and received within time frame stated.”

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Posted 6 months ago

“I am still waiting to receive delivery of my ordered item. Nobody has been in touch with me to say why. I would like either an immediate response and apology followed by a prompt delivery. Or a complete refund.”

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Posted 6 months ago

Hi Philip , our team contacted you by email to advise that this item was out of stock and in fact discontinued when you placed your order. I can see from the audit trail that you accepted a different colour and we have delivered your goods. Sorry that you were dissapointed but hope that you now have light! Best Wishes Service team

Posted 6 months ago

“Perfect item, exceptionally fast and reliable delivery. Packing was amazing.”

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Posted 6 months ago

“All good but quicker delivery would have made it a better experience.”

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Posted 6 months ago

“Quick delivery. Packaging looked really good and the lamp has a clear bright light”

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Posted 6 months ago

“I ordered my tubes from here and they arrived intact in a jiffy bag after nine days.But prevos to this i had E-mailed customer service three times to enquire when my lamps would be arriving,but no one bothered to reply,so poor customer service.”

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Posted 6 months ago

“Well packed. Good price. Would use again”

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Posted 6 months ago

“I have not received it yet.”

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Posted 6 months ago

Hi John, You selected "collection" when you placed your order. Our team contacted you to advise that you have asked for a collection eventhough you are in sussex and credited your order as you did not want to collect or pay for postage for goods to be delivered. Regards Service team

Posted 6 months ago

“Hard to find bulb was delivered quickly and in strong packaging.”

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Posted 6 months ago

“General Lamps are my first port of call for lighting and similar items. They have a wide rang of merchandise and if necessary I can speak to soemone on the telephone for usefull advice.”

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Posted 6 months ago

“Thanks for the bulbs, easy to install and thankfully worked ok first time!”

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Posted 6 months ago

“Very satisf6”

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Posted 6 months ago

“Insufficient packaging - bulbs sent in an envelope and arrived damaged.”

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Posted 6 months ago

Hi Lisa, Thank you for making us aware of the damage we will report this to Royal Mail Best Regards Gerry

Posted 6 months ago

“Easy to use website delivery prompt and product just what I ordered will use Company again.”

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Posted 6 months ago

“More warning about day and time of delivery would have been good, trying to juggle work hours and life is not easy. but product does what it says on the can.”

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Posted 6 months ago

“Does the job. Well packed & no damage. Thank you. Will order again when needed.”

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Posted 7 months ago

“Very efficient service. Order arrived well -packed and advised by Royal Mail of delivery. Would recommend .”

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Posted 7 months ago

lamps-on-line-com is rated 4.5 based on 1,191 reviews