lamps-on-line-com Reviews

Name: lamps-on-line-com
Address: Unit 11A, Lane End Industrial, Estate, Lane End, High Wycombe, Buckinghamshire
Rating: 4.47

4.5 Rating 1,344 Reviews

87 %

of reviewers recommend lamps-on-line-com

4.5

Based on 1,344 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

lamps-on-line-com 5 star review on 7th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service”

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Posted 2 months ago

“I found there what I couldn’t find in Italy”

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Posted 2 months ago

“Excellent service, lovely helpful customer service. Always reliable, you can purchase lamps that nobody else stocks. Excellent service thank you”

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Posted 2 months ago

Hello Janet, Thank you so much for the lovely review we appreciate it! Everyone at General Lamps wish you and your loved ones a Merry Christmas and happy new year!

Posted 2 months ago

“Prompt response and delivery, and fast reply to a question I raised.”

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Posted 2 months ago

“Ordered bulbs which were delivered quickly , the goods were also reasonably priced”

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Posted 2 months ago

“Very helpful when I phoned to locate a bulb. I was given the link to find it on the website.”

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Posted 2 months ago

“Not bought light bulbs by post before but needn't have worried as my two tubes arrived safely very securely packaged..”

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Posted 2 months ago

“Not cheap, £14.50 for delivery of 2 fluorescent lamps but lamps arrived on time and securely packaged”

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Posted 2 months ago

“Excellent service and quickly resolved an issue with delivery of damaged item.”

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Posted 2 months ago

“My first order with lamps on Line has been a disappointment. The strip bulb I ordered arrived in good time, however although the correct size the fitiings were wrong.. They were flat pin instead of round pin. I therefore left a voicemail message to ask if the company could help. I received no response. I then tried an email message - still no response. order ref: 100216480”

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Posted 2 months ago

Hi Jill. I am sorry that you were dissapointed with your purchase. Our service team dont have an email from you. was it sent in a different name than jill Sharp? Could you send us an image of the tube you have in situ and the one that we sent so we can resolve this . Best Regards Support

Posted 2 months ago

“Perfect, food price, arrived safely, thank you”

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Posted 2 months ago

“bulb filaments damaged on arrival please issue refund to card”

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Posted 2 months ago

Hello Philip sorry to hear your goods are damaged. Please email us on support@generallamps.com so we can get this resolved for you. Kind Regards General Lamps

Posted 2 months ago

“A pleasure to do business with general lamps , requested out of date fluorescent lamps and GL sourced the lamps and delivered accordingly. GL went out their way to find specific lamps , which was greatly appreciated”

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Posted 2 months ago

“I was impressed with the product and the info on the website and the whole experience. I shall be ordering more in future from you !”

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Posted 2 months ago

Hello Colin! That is brilliant news we are so very grateful you feel this way and even more grateful to have you as one of our customers! Merry Christmas and a happy new year! General Lamps

Posted 2 months ago

“Excellent customer service, quality product at a good price & shipped in a timely manner. Will use again and recommend 👌”

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Posted 2 months ago

“Excellent service as received with my previous orders.”

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Posted 2 months ago

“Very good service goods arrived well packaged and I am pleased with my purchase.”

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Posted 2 months ago

“Easy to find sent the lamps almost immediately hoping the quality is as good as the delivery”

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Posted 2 months ago

“Helpful and efficient”

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Posted 2 months ago

“Twice they have messed up my order, now a week after original delivery and still havent received my missing items,they di however send the wrong item after promising to send the two missing items, now have an extra bulb o dont need and two missing bulbs i do need phones straight to a machine and they take days to answer emails”

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Posted 3 months ago

Hi James, We are very sorry , we made a mistake with your order and sent a wrong item. Our customer services team have assured me that the correct lamps where sent yesterday and will be delivered on an overnight service to reach you today. Once again I am very sorry for our mistake

Posted 2 months ago

lamps-on-line-com is rated 4.5 based on 1,344 reviews