lamps-on-line-com Reviews

Name: lamps-on-line-com
Address: Unit 11A, Lane End Industrial, Estate, Lane End, High Wycombe, Buckinghamshire
Rating: 4.51

4.5 Rating 1,251 Reviews

88 %

of reviewers recommend lamps-on-line-com

4.5

Based on 1,251 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

lamps-on-line-com 5 star review on 7th November 2024

Anonymous

Anonymous // 01/01/2019

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“My bulbs arrived in one piece and they work. I will use this company again as these specific bulbs are hard to hold off.”

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Posted 3 months ago

“this may be beyond your control but, astonishingly, the switches have still not arrived and are not likely to as tomorrow is a bank holiday”

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Posted 3 months ago

Hi Peter, Please can you amend your review as I think you may have reviewed the wrong company. You purchased a 5ft 58ew tube from us on the 15th which was dleivered to you on the 18th . Please note we do not supply switches this must have been another online order that you placed

Posted 3 months ago

“Quicker service and quality lamps at a fair price.”

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Posted 3 months ago

“Great product exactly as ordered works perfectly, arrived in perfect condition quickly sent out and arrived in double quick time . Throughout correspondence was excellent.”

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Posted 3 months ago

“There was a query with my order which was quickly and efficiently resolved on the telephone. I ordered small delicate tubes which were very well packaged. Will definitely use again. Overall good company to deal with.”

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Posted 3 months ago

“Customer service and product both very good, Thank you!”

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Posted 3 months ago

“Had to wait as the lamps I needed where not in stock, but they kept me informed and they arrived promptly when re-stocked.”

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Posted 3 months ago

“My replacement lamps were well packed and arrived quickly, a good service.”

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Posted 3 months ago

“Ordered a pl lamp and found it didnt fit the holder. I spoke to Chris Turton and he said I had ordered the wrong lamp because I wasn't rplacing it with the same wattage. He pointed out the right lamp and I ordered 2 and they arrived promptly and very well packaged. The only comment I would make is that this problem could be identified on their website as ordinary people would not understand the difference. They have refunded the payment for the first lamp but could not repay the packaging cost of £3.98”

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Posted 3 months ago

“I received a faulty bulb and have tried for a week for somebody to get back to me to sort this out, I’ve tried emailing and a complaint form also a voice message, really not good”

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Posted 3 months ago

Hi Pauline Thank you for bringing this to our attention . I will speak with our service team to find out what has happened. Please be assured that if you have received a broken lamp we will either replace or credit it Regards Gerry

Posted 3 months ago

Hi Pauline, Our service team have come back to me and advised that they have replied to you . They sent you an email on 20th August at 17.26 . Please can you check your inbox

Posted 3 months ago

“Arrived quickly”

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Posted 3 months ago

“Good Quality , Timely del;ivery , polite staff”

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Posted 3 months ago

“Very helpful when I wasn't sure which bulb I needed”

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Posted 3 months ago

“Got exactly what I wanted. The tube was very well packaged and arrived safely. Easy to fit”

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Posted 3 months ago

“Quick and easy to order”

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Posted 3 months ago

“Fantastic service well packaged arrived quicker than expected and works perfectly would recommend.”

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Posted 3 months ago

“Fast delivery and lamps really well packaged.”

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Posted 3 months ago

“Great company to work with, easy on line ordering, even from NYC.”

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Posted 4 months ago

“I have an update finally - 11 days after ordering light bulbs that are apparently very difficult to source. A gentleman, who was obviously under a lot of pressure, answered the phone immediately after I found a phone number on the invoice printed when I ordered. He explained the problem and offered an alternative which I accepted. So hopefully the bulbs are now on their way. THE BULBS ARRIVED AND ALL IS WELL SO I HAVE CHANGED MY OPINION OF THIS COMPANY TO 5*”

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Posted 4 months ago

“Can’t write a review as lamps not arrived yet. Hopefully soon”

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Posted 4 months ago

lamps-on-line-com is rated 4.5 based on 1,251 reviews