lamps-on-line-com Reviews

Name: lamps-on-line-com
Address: Unit 11A, Lane End Industrial, Estate, Lane End, High Wycombe, Buckinghamshire
Rating: 4.51

4.5 Rating 1,251 Reviews

88 %

of reviewers recommend lamps-on-line-com

4.5

Based on 1,251 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

lamps-on-line-com 5 star review on 7th November 2024

Anonymous

Anonymous // 01/01/2019

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“Good communication arrived on the due date and well packaged”

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Posted 10 months ago

“Bought two lightbulbs. They were very poorly made. They both only lasted a day. Still waiting for a reply to my request for a refund”

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Posted 10 months ago

Hi R Cruickshank, We are sorry to hear that you had an issue with a purchase. I can see that you bought incandescent lamps from us . These are really for sale only for specialist applications new , LED is the best technology for domestic lighting. But we dont want you to have had a bad experience , please email support@generallamps.com and our team will supply you with free LED bulbs as repalcements best Regards Customer Services

Posted 10 months ago

“The right lamps arrived promptly , well packked.”

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Posted 10 months ago

“Good in all respects.”

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Posted 10 months ago

“Quality bulbs which I have had difficulty finding in the local stores was delivered o time and at a great value”

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Posted 10 months ago

“I didn't receive my item or a refund because their postage was misleading and said it was free postage but it wasn't it was free collection. I asked for a refund, I didn't get one . I will put it down to experience and go to a store to buy instead .”

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Posted 10 months ago

Hi Karen when you made your order you selected collection from our warehouse so our team did as you asked. It is free postage over £48.00 as it states on our home page, your order was £6.19 so fell below this Our team are still waiting for your reply as to what you would like us to do with your order. Regards Support

Posted 10 months ago

“Shopping for a lamp for my fish tank was made easier by going on line as i would have had no idea of what to ask for in a store. Ihave found before' that what I think I have said is not always what an assistant thinks I said and I dont get what I wanted. I found you because I was able to read the printed details on the lamp I I had removed”

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Posted 10 months ago

“So easy to order and items delivered with no problems”

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Posted 10 months ago

“Well packaged, probably the only place I will find this sized lightbulb I need for the mid century cabinet I've got.”

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Posted 10 months ago

“Very easy site to shop good service & fast delivery”

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Posted 10 months ago

“Received eventually after 1 week from order”

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Posted 10 months ago

“fluorescent bulb does not work”

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Posted 10 months ago

Hi Dezni, You contacted our team regarding this issue and we advised that you buy a starter switch as this will resolve your issue .We have checked and cant see that you purchased one. This will certainly solve your problem Regards Technical

Posted 10 months ago

“Great product that I had been searching for side a while.”

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Posted 10 months ago

“Fast , very well packaged delivery of product which I could not source locally. Excellent service”

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Posted 10 months ago

“Comprehensive range of lamps, competitively priced, easy to navigate website and excellent service.”

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Posted 10 months ago

“Well done. Looks good. See how long it lasts!”

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Posted 10 months ago

“nice and bright all good”

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Posted 10 months ago

“Took a few days to arrive but great service.”

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Posted 10 months ago

“It said clear, I was expecting a white light, instead it's a reddish sunset colour, it's awful, I bought two of them and it cost me just over £20 with delivery, and delivery was extremely slow, I thought it would never come, very disappointing all round.”

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Posted 10 months ago

Hi Jeff, Looking at your order you ordered a clear bulb so that is what we have sent. You ordered an incandescent bulb that is 2700K warm white , these do have a warm appearance in the same manner as other household bulbs. We can supply an LED version in cool white that would have a cooler appearance if that is suitable?

Posted 9 months ago

“Excellent product, excellent service, but I can’t tell you how long the bar will last, but my previous one lasted about five years”

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Posted 10 months ago

lamps-on-line-com is rated 4.5 based on 1,251 reviews