lamps-on-line-com Reviews

Name: lamps-on-line-com
Address: Unit 11A, Lane End Industrial, Estate, Lane End, High Wycombe, Buckinghamshire
Rating: 4.51

4.5 Rating 1,251 Reviews

88 %

of reviewers recommend lamps-on-line-com

4.5

Based on 1,251 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

lamps-on-line-com 5 star review on 7th November 2024

Anonymous

Anonymous // 01/01/2019

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“Great service amazing value”

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Posted 9 months ago

“Didn't realise when I ordered that the item was actually out of stock until I had finally paid. When I heard nothing after more than two weeks I sent a reply - no reply Finally a month later I got a message saying it still wasn't in stock (I had found another supplier by then) and asked me to accept a slightly different bulb which I did. Not great service though, but it's only a £10 bulb....”

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Posted 9 months ago

Hi Ralph , we are sorry to hear that you were not happy with your experience of shopping with us. As you may know striplights have been made obsolete so its now hard for us to find this light source , when you place your order if an item is out of stock a pop up appears before you place your order to advise you that the item is out of stock . I can see that our service team contacted you and offered an alternative that you have accepted. I have sked them to contact you once the original lamp that you ordered comes into stock and we sill supply it to you free of charge Best Regards Service Manager

Posted 9 months ago

“Good quick service.”

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Posted 9 months ago

“Quick delivery but one of the lamps after several days has blown. Not sure how the other 2 are going to fair now. Fingers crossed”

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Posted 9 months ago

“Very good value and service. Item arrived promptly and was exactly what we needed”

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Posted 9 months ago

“Very good service. Quick delivery and items very well packed. 2nd time using this company. Would recommend”

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Posted 9 months ago

“Of the two bulbs I bought, one worked and one didn't.”

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Posted 9 months ago

“Slow delivery. No alternative offered when bulb was not suitable for my needs.”

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Posted 9 months ago

“Quick service”

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Posted 9 months ago

“Fast efficient service”

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Posted 9 months ago

“Needed a specialist lamp and was pleased to be able to get it from Gen Lamps”

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Posted 9 months ago

“Square bulb was just what I needed for bathroom, easy to order and arrived very quickly, good service.”

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Posted 9 months ago

“Good service”

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Posted 9 months ago

“Decent company decent bulbs. Didn't want LED one of the few companies I found that sell incandescent”

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Posted 9 months ago

“No issues, got what I wanted and delivered within a week.”

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Posted 9 months ago

“Excellent service, pleasure to deal with.”

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Posted 9 months ago

“Great products I couldn’t find the light bulbs I was looking for anywhere else on line ,Quick Delivery and great customer service thank you guys!!”

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Posted 10 months ago

“Easy website to use. Delivery Time a bit longer than I expected, but I wasn't on a hurry.”

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Posted 10 months ago

“Delighted at the comprehensive range of bulbs available and the prompt and efficient service.”

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Posted 10 months ago

“I've found it impossiable to find out how to return anything to this shop. I've not recieved any email responses and no phone calls returned.”

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Posted 10 months ago

Hi Jane, We have a dedicated support team here at general lamps, and they are friendly too! All you need to do is email them on support@generallamps.com and they will sort out your return

Posted 10 months ago

lamps-on-line-com is rated 4.5 based on 1,251 reviews