lamps-on-line-com Reviews

Name: lamps-on-line-com
Address: Unit 11A, Lane End Industrial, Estate, Lane End, High Wycombe, Buckinghamshire
Rating: 4.47

4.5 Rating 1,345 Reviews

87 %

of reviewers recommend lamps-on-line-com

4.5

Based on 1,345 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

lamps-on-line-com 5 star review on 7th November 2024

Anonymous

Anonymous // 01/01/2019

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“Goods received as ordered.”

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Posted 4 months ago

“after my first delivery of lamps were smashed in the post, they have sent me replacements....I can't argue with that..”

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Posted 4 months ago

“Arrived on time and there website says you can phone them if your stuck about anything”

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Posted 4 months ago

“Great product, they look great”

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Posted 4 months ago

Hi John, Thank you for sharing the image. They look great ! I will share this with all of our team Thanks Gerry

Posted 4 months ago

“Brilliant customer service”

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Posted 4 months ago

“The website clearly had the replacement bulbs I required, and the order process was very easy. I chose standard delivery, but the agents sent my parcel to the wrong centre, so there was a short delay.”

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Posted 4 months ago

“The lamps I ordered against the website image were not the ones that arrived, although a similar spec but a cheaper version. Considering the price I paid very frustrating, couldn’t be arsed to send them back so I will use them , but won’t deal with this unreliable company again”

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Posted 4 months ago

Hi Steve, I have checked with our warehouse and they have advised that they sent the current version to you from Philips? Please can you send us an image of what you received if we have sent a product that is not of the same quality we will reimburse you for your order. LED lamps are constantly changing as performance improves so it can happen that we send an item that is better than want you have ordered ( for the same price) but we dont ever send a client an item that is inferior in performance to what was advertised

Posted 4 months ago

“Item received damaged. Took nearly 3 days to receive an email reply from customer services and couldn’t get a response from their telephone number. Item was out of stock, but they would be sending it as soon as they could. No email from them or courier to say it was being delivered and courier just turned up. Won’t be using again.”

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Posted 4 months ago

Hi Ian, fluorescent tubes have been banned from use, so it has been hard for us to find a source for these. Our team did a great job of contacting our supply network to find some 5ft 835 tubes . As soon as we received them we sent a replacement to you Sorry that you find our service disappointing

Posted 4 months ago

“Just what I wanted and they came in a short time. Excellent service.”

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Posted 4 months ago

“Very prompt delivery but unfortunately both items were smashed despite the protective cardboard packaging.”

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Posted 4 months ago

“Great service and brilliant lamps. Perfect.”

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Posted 4 months ago

“Although I had a problem with the delivery of my tubes, the replacements have arrived whole! Pretty good contact with this company and would recommend them.”

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Posted 4 months ago

“Effecient service”

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Posted 4 months ago

“Yet again the reputation of a good company is tarnished by the couriers,i paid for nexy day delivery and it arrived four days later. As requested the package was to be left at a neibours if i wasnt in.That didnt happen and so i went on a big photo shoot with my main light and no spares...”

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Posted 5 months ago

“A prevous bulb ordered from you lasted six months, another one was not good so I ordered two more and the one I have used is wirking-so far!”

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Posted 5 months ago

“It took a while to find a 24v 25w lamp for the auto garage door, most places wanted multi buys. L-O-L came up with exactly what I wanted, at a very good price. Quick delivery, & very well packed. Highly recommend.”

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Posted 5 months ago

“Fluoro tubes came extremely well packed, and were exactly as advertised, replaced two tubes in a mirror and they worked beautifully. There was a bit of a wait for the delivery, but on the whole a positive ordering experience.”

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Posted 5 months ago

“Ordered a bulb. Received a bulb”

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Posted 5 months ago

“This is very good company to deal with. The original order was fulfilled without complaint, and despite having ordered the wrong goods, they had no problem in taking them back from me.”

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Posted 5 months ago

“I ordered a UV bulb via their website which was quick and easy, the bulb arrived quickly, very well packaged and in perfect condition, highly recommended.”

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Posted 5 months ago

lamps-on-line-com is rated 4.5 based on 1,345 reviews