Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.51

4.5 Rating 5,681 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 5,681 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

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Lamps2udirect.com 5 star review on 1st November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product originally specified was changed to a quality equivalent which was tested as satisfactory. Simple order process, timely delivery well-packeged”

Helpful Report

Thank you, ALAN, for your 5 star rating of Lamps2udirect.com. We are thrilled to hear that our product, originally specified as changed to a quality equivalent, has been tested and considered satisfactory. Furthermore, we're delighted that you found the ordering process simple, the delivery timely, and the packaging to be well done. We really appreciate your feedback!

“First lamp used failed to work”

Helpful Report

Thank you so much, Jim, for your kind feedback about Lamps2udirect.com! We are genuinely glad to know that you've had a successful and enjoyable shopping experience with us. We take great pride in offering a wide variety of quality products at great prices, and we are dedicated to providing excellent customer service. We love hearing reviews like yours that let us know we are doing something right. If you ever need help with something, please don't hesitate to reach out to us. Please get in touch with us directly regarding the faulty lamp. Thanks again for your review - we sincerely appreciate it!

“Excellent service and value. The items took a little bit longer to arrive, but it was very easy to contact the company who explained the reason very well. Good customer service and communication.”

Helpful Report

Thanks for the 5-star rating, Lorraine! We're glad that the items took a little bit longer than expected to get to you, but that our customer service and communication was good enough to keep you informed when that happened. We're always working hard to make sure we offer both excellent service and value to our customers.

“Excellent service. I queried a delay in receiving the lamps ordered. I received a reply very quickly explaining reason for the delay and given an estimated date if despatch. I was kept informed on despatch and they then arrived swiftly.”

Helpful Report

Thank you for your glowing review! We are so pleased to hear that you received excellent service from us, including prompt responses and helpful information about the delays. We strive to provide outstanding customer service to make sure our customers have the best experience with us. Thank you again for your kind words.

“i ordered my bulbs 6 weeks ago. still no bulbs HELP..”

Helpful Report

Hello Roger, As advised, these lamps are listed for 'Pre-Order' We have contacted you with a delivery schedule, but please let us know if you would prefer to cancel and we will arrange a full refund.

“Delivered quickly and well packaged”

Helpful Report

Thank you for your 5 star rating of Lamps2udirect.com! We are delighted to hear that your lamp was delivered quickly and well packaged. We appreciate your feedback and look forward to serving you again soon.

“very good no problems, arrived on time.”

Helpful Report

Thank you very much for your 5-star rating of Lamps2udirect.com! We're so glad that you had a positive experience with us and the product arrived on time without any problems. We truly appreciate your feedback!

“It arrived on time and works great”

Helpful Report

Thank you so much for your 5 star rating of Lamps2udirect.com, Colin! We are delighted to hear that your lamp arrived on time and works great. It's great to hear that we exceeded your expectations!

“Gave the company a call, discussed what I required, they had the products at a price I was willing to pay, placed my order ... 3 days later my order was delived ! Excellent service .... would most definately order from them again”

Helpful Report

Thank you so much, Alex, for your 5 star rating of Lamps2udirect.com! We are so glad that we were able to provide you with the products you required at a price you were happy with! We really appreciate your great feedback and look forward to serving you again in the near future.

“Found the unusual bulbs and arrived promptly. Good service.”

Helpful Report

Thank you so much for your 5 star rating of Lamps2udirect.com. We are delighted that you were able to find the unusual bulbs you needed and that they arrived promptly. We really appreciate your feedback and are glad that you received good service.

“I ordered a couple of lamps and one was faulty. Once I advised them, they very quickly sent me a replacement lamp.”

Helpful Report

Thank you for your 4 star rating, Christina! We're glad to hear that you received the lamps you ordered, and that we were able to replace the faulty one quickly for you. We appreciate your feedback and are glad we could provide you with a smooth and satisfactory experience.

“Very helpful and efficient office staff.”

Helpful Report

Thank you so much for your kind 5 star rating of Lamps2udirect.com! We are so happy to have such a loyal customer who finds our office staff helpful and efficient. We are so pleased that you have enjoyed your experiences shopping with us. We look forward to continuing to serve you in the future. Thank you for your loyalty!

“The only reason I didn’t give them a 5 was because they didn’t turn up on time. However as soon as we contacted them they apologised and gave us a new date and they then arrived when said.”

Helpful Report

Thank you for your 4 star rating of Lamps2udirect.com. We appreciate your feedback and apologize for the timing issues. We are glad to hear that our team was able to accommodate you and we look forward to helping you in the future.

“Easy to order arrived safely as advised. Good service.”

Helpful Report

“Arrived on time and work well.”

Helpful Report

“dood lamps good price would buy agin”

Helpful Report

“Excellent service and product. Work was going to throw away heater due to element bulb blown. So took it home, cleaned it up, purchased new bulb from here and garage all toasty warm now.”