Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.51

4.5 Rating 5,837 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 5,837 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

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Lamps2udirect.com 5 star review on 5th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very poor after sales communication, and long lead time. item ordered but have still not been received”

Helpful Report

“an order was accepted and charged for.. a day later I was asked to pay extra shipping charges which made the products too expensive.. I was then refunded minus transaction charges from paypal.. So ended up with no products and down money.. 'if you advise accurate shipping costs before payment you would not be putting customers in this position'”

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“good price - and quick delivery - good supplier to deal with - recommended”

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“Customer care could not fault ordered 8th Dec arrived 23rd need to change courier”

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“Haven’t received the goods!!!”

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“Excellent product & service”

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“It hasn't arrived yet and I had to prompt their customer service team to provide an update.”

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“Ordered 1.4 Watt LED pigmy lamps from lamps2udirect on the 2nd December, product showing as in stock. Chased them on the 17th December and were advised these will be dispatched on the 17th or 18th December. Chased again on the 22nd December advised that they were unable to track parcel on Fedex, we received parcel on the the 23rd December. Disappointing for a product that was shown as "in Stock" at the time of order and took 3 weeks to arrive.”

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“I was looking for an unusual light bulb to fit a very old fiber optic Christmas village ornament to my amazement lamps2u had one and at a very reasonable price, I bought one and extra’s as spares, very happy with delivery and purchase.”

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“Perfect product, good price and very good customer support. They even called me back to confirm the address. And the packaging is super secure, there was few if any chance it would have arrived broken with such a good package.”

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“Good product, good price, delivered on time. What more could you want”

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“It took too long to receive my order(lamp).”

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“Item has failed to arrive in time for Christmas so we had to drive 60 miles to purchase another at a higher price. I have requested a, refund but still not heard anything back one week later.”

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“An excellent glowplug giving a warm light on a very dark landing. Perfect!”

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“Prompt service and excellent product.”

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“I was very pleased with the service that you provided ,I cannot fault it.”

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“Good company to deal with. Speedy service. Recommended.”

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“Received by return post”

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“Poor communication, no reply to an email requesting an update on the order that was outside the delivery date of 5 working days. A later telephone and was told the ordered bulbs are not in stock and it will be a few more days before there were in stock. Packaging on arrival of the order was fine and the items as advertised.”

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“very good service”

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Lamps2udirect.com is rated 4.5 based on 5,837 reviews