Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.50

4.5 Rating 5,765 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 5,765 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

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Lamps2udirect.com 5 star review on 1st November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really helpful advice, good service and best price.”

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“Great service, only site that had the bulbs I needed , sent one wrong bulb but refunded straight away as did not have any more in stock”

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“Very helpful to actually be able to communicate with a person!”

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“No problem with getting exactly what I required at fair price , with great communication and customer care”

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“The ordered bulb has NOT been received yet, over 1 month later.”

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“Delivered on time and the product does the job”

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“This company was very good and delivery was fast defently recommend”

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“There were some delays with the supply chain but the company kept me updated and in the end delivered in time for Christmas. Very competitive price as well..”

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“Good service and good communication”

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“Took 3 weeks to arrive, sent wrong items”

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“ALL OK. WILL USE AGAIN. IT WOULD BE HELPFUL IF YOU COULD ANSWER EMAILS QUICKER.”

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“Everything arrived okay”

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“Good service would use again”

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“Fast acknowledgement of order and rapid despatch with email confirmation.”

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“One bulb only worked for a short while and they were happy to replace it.”

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“Ordered on 21st November 2 weeks later order still not arrived,i messaged lamps2udirect about my order to which they replied out of stock. 22nd December still not arrived so asked for a refund,,,”

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“Original parcel lost in post, but promptly sorted by replacement”

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“We had looked everywhere for some bulbs for our fireplace with no joy contacted these and they were so helpful and sent us the correct bulbs very happy”

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“Very good after sales service.”

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“The first delivery of a small light bulb was marred by the arrival of a crushed small box and bent terminals on the bulb itself. Maybe the packaging was unsound. Maybe Royal Mail's rough handling was responsible, despite the clear 'fragile' label on the package. An email to 'lamps2udirect' did result in a free of charge replacement being sent. So the right thing was done in the end.”

Helpful Report

Lamps2udirect.com is rated 4.5 based on 5,765 reviews