Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.51

4.5 Rating 5,681 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 5,681 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

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Lamps2udirect.com 5 star review on 1st November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What I ordered arrived safely and on time. Postage was a bit expensive and I do find the website difficult to navigate but overall I'd use them again.”

Helpful Report

“Excellent service for Smilite Lamps which seem very difficult to source.”

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“excellent company to do business with, will use them again”

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“Good value for money & swift, well-wrapped delivery.”

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“Quick service and purchases well wrapped and protected.”

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“December 4th I wrote you the following E-mail. Still no parcel or reply. Good morning, I ordered the wedge bulbs on 16th of November and paid 16,34 GBP via Master Card. An additional 11,00 GBP was paid via Pay Pal on the 17th of November due to extra costs sending this parcel abroad. Still I did not receive the parcel. Kind regards, A van der Deijl The Netherlands Waiting more than one month now and still no answer to E-mails no parcel no refund. This is very, very annoying!”

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“Delivery and packaging were excellent, however, one of the tubes was faulty. My initial email informing the company went unanswered but can not fault the customer service from my follow-up email, an apology and refund within the hour.”

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“Ordered lightbulbs more than a month ago, after some follow up I was told 10 days ago that the order had just been shipped (no tracking number provided). But nothing received so far and no response to my follow ups.”

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“It was easy and reasonably quick”

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“Can't say anything more as not received my parcel yet .”

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“Really pleased with these lamps. We have one for night time visits to the bathroom, so we can switch off the landing light. My elderly mother has one because we were worried about her looking for a torch in case of electric cuts.”

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“Arrived on time well packed and at a good price. All good”

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“Delivered the transformer quickly to power my halogen underlighting”

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“A beautiful lamp base but have changed the lampshade as it didn't do the base justice. Even happier as it is on two other websites where it was a lot more expensive.”

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“Always prompt delivery. Am able to buy exact replacements for howdans/Mfi tubes”

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“I received the lamps and was happy with them but the delivery was slower than expected. I had to chase to ask what was going on with my order and received a plausible and acceptable response but I would have felt more at ease if they had let me know the reason for the delay before I had to chase. Also I did ask whether the same style strip lamp was available in the shorter 221mm length but never got an answer, so overall I am not that impressed with their customer service.”

Helpful Report

“Vey disappointed in the colour of the lamps. I had chosen a pale pink but the ones that arrived are a bright pinkish/orange so not really suitable for what I wanted.”