Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.50

4.5 Rating 5,841 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 5,841 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

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Lamps2udirect.com 5 star review on 5th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Will use this company again. Quick and what we wanted.”

Helpful Report

Thank you so much for your fantastic 5-star rating! We truly appreciate your support and are thrilled to hear that you had a great experience with Lamps2udirect.com. We are especially delighted by your kind words, "Will use this company again. Quick and what we wanted." It is great to know that we were able to provide you with the products you needed in a timely manner. Our team works hard to ensure that our customers receive exactly what they are looking for, and your feedback reassures us that we are on the right track. Once again, thank you for choosing Lamps2udirect.com. We look forward to serving you again in the future!

“I ordered 2 bulbs for spotlights in the hall they came quickly and were reasonably priced easy to use ordering process. Thank you”

Helpful Report

Thank you so much for your 5-star rating of Lamps2udirect.com! We truly appreciate your support and kind feedback. We're thrilled to hear that you had a positive experience with us. "I ordered 2 bulbs for spotlights in the hall; they came quickly and were reasonably priced. The ordering process was incredibly easy to use." We're delighted that our fast delivery, competitive prices, and user-friendly ordering process met your expectations. We strive to provide a seamless and enjoyable shopping experience for all our customers. Once again, thank you for choosing Lamps2udirect.com. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out. We're here to help!

“Pleased with product - difficult to find elsewhere.”

Helpful Report

Thank you for taking the time to rate Lamps2udirect.com with 4 stars! We appreciate your feedback and are glad to hear that you were pleased with our product. We understand that finding certain items can be challenging, and we strive to provide a wide range of products that may be difficult to find elsewhere. If you have any further feedback or questions, please don't hesitate to reach out to us. We value your opinion and will continue working hard to meet your expectations. Thank you once again for your support, and we hope to serve you again in the future.

“I found the whole experience to be quick, easy and trouble free. Well done.”

Helpful Report

Thank you so much for your 5-star rating of Lamps2udirect.com! We truly appreciate your support and are thrilled to hear that you found the experience to be quick, easy, and trouble-free. We are constantly striving to create a seamless shopping experience for our valued customers, so hearing feedback like yours is incredibly rewarding. Once again, we appreciate your kind words and the time you took to share your positive experience. We look forward to serving you again in the future.

“Pleased with lights and delivery”

Helpful Report

Dear Ann,Thank you so much for your glowing 5-star rating of Lamps2udirect.com! We truly appreciate your support and are delighted to hear that you were pleased with both the lights and the delivery. Your loyalty as a customer means the world to us, and we are grateful for the trust you've placed in our products and services. We will continue to work hard to meet and exceed your expectations. Thank you once again for your kind words and for being a valued member of our Lamps2udirect.com family!

“Would recommend good service”

Helpful Report

Dear Sandra, Thank you so much for your kind words and excellent 5-star rating of Lamps2udirect.com! We truly appreciate your support and are thrilled to hear that you had a great experience with our service. We take pride in providing top-notch customer service and ensuring that our customers have a smooth and satisfactory shopping experience. Your feedback is tremendously valuable to us, and we are grateful for your recommendation. We strive to maintain the highest standards in both our products and the service we offer, and it is rewarding to know that we were able to meet your expectations. Thank you once again for choosing Lamps2udirect.com. We are always here to assist you and look forward to serving you again in the future. Warm regards, Sharon

“Item was very well packaged, delivered swiftly. Thank you!”

Helpful Report

Thank you so much Caroline for your fantastic 5-star rating of Lamps2udirect.com! We truly appreciate your kind words and are thrilled to hear that you had a positive experience with our services. We take great pride in ensuring that our items are well-packaged and delivered swiftly, so it's wonderful to know that you found them to be just that. Your satisfaction means the world to us. Thank you once again for choosing Lamps2udirect.com and for taking the time to share your feedback.

“Quick delivery, tubes were well wrapped and fitted well. Very happy customer and will use again.”

Helpful Report

Dear Adam, Thank you so much for your outstanding 5-star rating of Lamps2udirect.com! We greatly appreciate your support and are thrilled to hear that you had an amazing experience with us. We are delighted to know that you found our delivery service to be quick, and that the tubes were well wrapped and fitted perfectly. Your satisfaction as a customer is of utmost importance to us, and it brings us immense joy to learn that we were able to meet your expectations. We truly value your business and look forward to serving you again in the future. If there is anything else we can assist you with, please do not hesitate to reach out. Once again, thank you for choosing Lamps2udirect.com!

“Excellent service quick delivery”

Helpful Report

Dear Barry,Thank you so much for giving Lamps2udirect.com a fantastic 5-star rating! We truly appreciate your kind words and support. At Lamps2udirect.com, we always strive to provide excellent service and swift delivery. Your satisfaction is our top priority, and we are thrilled to hear that we have met your expectations. Once again, thank you for choosing Lamps2udirect.com and for taking the time to share your positive experience with us. We look forward to serving you again in the future! Best regards, Martin Lamps2udirect.com

“Good quality. Excellent costumer service.”

Helpful Report

Dear Mohamed,Thank you so much for taking the time to rate Lamps2udirect.com with a fantastic 5-star rating! We truly appreciate your support and kind words. We are thrilled to hear that you were satisfied with your experience on our website and found our products to be of good quality. We take pride in offering top-notch customer service, so knowing that our efforts have been recognized makes us extremely happy. Once again, thank you for choosing Lamps2udirect.com. We value your trust in our brand and look forward to serving you again in the future.

“I ordered two lamps for my kitchen as they had been blown years ago and we did nothing about it till last week. Although the postage was a first class delivery, we found the lamps would not work, for what ever reason, despite us ordering the right numbers. We are confused but decided not to send them back. Our problem not yours. I just wondered why they did not work. It always seem to happen to us.”

Helpful Report

Dear Ronald, Thank you so much for giving Lamps2udirect.com a 5 star rating! We are thrilled to hear that you had a positive experience with us. We apologize for the inconvenience you experienced with the two lamps you ordered for your kitchen. It's unfortunate to hear that they did not work despite ordering the correct models. We understand how frustrating that can be, and we appreciate your understanding in deciding not to return them. Is there a way you can test the fitting as this is likely to be the issue?

“Very helpful staff, I ordered the wrong tube, they cancelled the order with no hesitation and advised the correct tube to order which arrived very quickly”

Helpful Report

Dear Nicola,Thank you so much for your fantastic 5-star rating of Lamps2udirect.com! We greatly appreciate your kind feedback and are thrilled to hear about your positive experience with our website. We are delighted to know that our staff was able to assist you promptly and effectively. Providing excellent customer service is one of our top priorities, and we are glad to hear that our staff was able to help you with your order. Our team takes pride in being helpful and knowledgeable, and it brings us joy to know that they offered the right guidance to address your needs. We understand that mistakes can happen, and we're glad we could cancel your order and guide you in ordering the correct tube. We believe in making your shopping experience as seamless as possible, and we strive to ensure that you receive the right products promptly. Once again, thank you for your kind words. We truly value your support, and we are here to assist you in the future whenever you need our products or services. If you have any more questions or require further assistance, please don't hesitate to reach out to us. Best regards, Martin Lamps2udirect.com

“ordered a bulb...never arrived”

Helpful Report

Dear Reviewer, Thank you so much for taking the time to provide feedback on your recent experience with Lamps2udirect.com. We truly appreciate customers like you who share their thoughts and help us improve our service. However, with no additional information being provided (Name or order number) we are unable to find out what has happened. Can you please get in touch so we can help to resolve this issue - info@lamps2udirect.com. We value your feedback and are committed to making things right.

“Got What I Wanted , Quick Delivery And A Nice Price Paid - Good Service Given .”

Helpful Report

Thank you so much, Virgil, for your glowing 5-star rating of Lamps2udirect.com! We deeply appreciate your feedback and are thrilled to hear that you had a wonderful experience with us. "Got What I Wanted, Quick Delivery And A Nice Price Paid - Good Service Given" perfectly captures our commitment to providing excellent service. Thank you once again for choosing us, and we look forward to serving you in the future!

“Good choice - clear design of web site - well packaged - very quick delivery. Thank you.”

Helpful Report

Thank you so much for your glowing 5-star review of Lamps2udirect.com! We deeply appreciate your kind words and are thrilled to hear about your positive experience with our website. We take great pride in providing a clear and user-friendly design on our web platform, ensuring that our customers can easily find what they need. Additionally, we understand the importance of secure packaging to protect your items during transit, and we're glad to hear that your order arrived well-packaged. Furthermore, we strive to provide prompt delivery services, and we're delighted that you found our delivery to be very quick. Your satisfaction is our top priority, and we're grateful for your support. Once again, thank you for your stellar feedback. It means a lot to us, and we look forward to serving you again in the future.

“Had some fluorescent bulbs for under cupboard kitchen units. Wer a while in being supplied (back order) but arrived.”

Helpful Report

Dear Andrew, Thank you so much for taking the time to give us a 4-star rating for your experience on Lamps2udirect.com. We truly appreciate your feedback and your support. We are sorry for the slight delay in the delivery of your fluorescent bulbs for under cupboard kitchen units. It seems that they were on backorder, which caused a slight delay in fulfilling your order. However, we are delighted to hear that they have now arrived. We strive to provide the best service possible to our customers, and your feedback helps us improve. If you have any further requirements or need assistance with anything else, please feel free to reach out to us. Thank you once again for choosing Lamps2udirect.com. We value your business and hope to serve you again in the future. Best regards, Lamps2udirect.com Customer Support Team

“all was fine”

Helpful Report

Thank you so much for taking the time to rate Lamps2udirect.com with a 4-star review! We sincerely appreciate your feedback and are thrilled to hear that your experience with us was positive. "All was fine" is music to our ears! We strive to provide excellent customer service and top-notch products, so it's great to know that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Once again, thank you for choosing Lamps2udirect.com. We look forward to serving you again soon!

“I am very happy with the halogen dimmable transformers that I bought. They were very reasonably priced and I received them quickly indeed.”

Helpful Report

Thank you so much Sulman for your amazing 5-star rating of Lamps2udirect.com! We greatly appreciate your feedback and are thrilled to hear that you are satisfied with your recent purchase of the halogen dimmable transformers. We take pride in offering reasonably priced products without compromising on quality. Additionally, we aim to provide swift delivery to ensure your utmost satisfaction. Thank you again for choosing Lamps2udirect.com, and we look forward to serving you again in the future!

“Good price fast service”

Helpful Report

Thank you so much for taking the time to rate us with five stars! We truly appreciate it and are delighted to hear that your experience with Lamps2udirect.com was a success. At Lamps2udirect.com, we strive to provide our customers with excellent service and products at the best possible prices. We are thrilled to know that our efforts were recognized, and you found our prices to be good and our service to be fast. We value your feedback and look forward to serving you again in the future. Should you have any further inquiries or require assistance, please do not hesitate to reach out. Thank you again for your kind rating and choosing Lamps2udirect.com. Best regards, The Lamps2udirect.com Team

“Delivered on time no issues with communications will use again if I need to”

Helpful Report

Dear Robert,Thank you for taking the time to rate Lamps2udirect.com with 4 stars. We truly appreciate your feedback and are glad to hear that you had a positive experience shopping with us. We are delighted to know that your order was delivered on time and that you encountered no issues with our communications. It is our goal to provide a seamless shopping experience for our customers, and we are thrilled that we met your expectations. We look forward to assisting you again in the future if you are ever in need of our products. Thank you for your support and we hope to serve you again soon! Best regards, Lamps2udirect.com Team

Lamps2udirect.com is rated 4.5 based on 5,841 reviews