Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.51

4.5 Rating 5,897 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 5,897 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

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Lamps2udirect.com 5 star review on 5th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything as described and good service.”

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“Easy re-order and items shipped and delivered in a timely manner. Would recommend and use again.”

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“Speedy service”

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“One lamp arrived damaged, but Lamps 2U sent a replacement out fairly quickly. Excellent customer service.”

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“Very efficient, speedy service. Thank you!”

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“There was an error in the parcel contents but after I told them it was quickly corrected. A bit of human error but excellent and speedy reaction. Well done.”

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“Bought some bulbs from Lamps2udiect. Unfortunately they didn't arrive. However I contacted them and they were apologetic and didn't hesitate to send more to fill the order. Will use them again if needed.”

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“Very pleased with fitting and fast service.”

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“The lamps work correctly and stay on for approx 20seconds, but could do with the light staying on for 30/40 seconds.”

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“Very bright GU10 LED bulbs. Now use sunglasses in my kitchen 😎. Gast service thanks.”

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“Qick response although things went slightly wrong with delivery but I was kept informed and everything is fine.”

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“Good ordering system. Communication post order not so good. One lamp faulty and I was offered a refund or a replacement. Have opted for replacement after confirming that all other bulbs are ok. But have had none mail back to confirm they will desist h one replacement bulb. To get five stars you need to improve your communication. More e mailing required!”

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“Low energy lightbulbs give me headachs so we still use the old-style incandescent ones. I bought had such high hopes that these bulbs would be good but, sadly, one of the first two we took out of their boxes was coroded and within 15 minutes whole room smelled of burning plastic. We removed the bulbs and have had to resort to low energy ones. I'd like to send the whole order back to you because who knows how many of the other bulbs are coroded and, frankly, I'm not going ot open every one to find out.”

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“Good service and quick delivery”

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“Very efficient service and the quality of accessories is excellent!”

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“A very reliable firm to deal with.”

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“Top class customer service. Couldnt do enough to help. Very good prices. Top supplier.”