Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.51

4.5 Rating 5,838 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 5,838 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

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Lamps2udirect.com 5 star review on 5th March 2025

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery good but 3 bulbs have popped already, in 1 week”

Helpful Report

“Original purchase very good, exchange to alternative desired very good. but no credit given so far for the downgrade from 6 x 7w to 6 x 3w.”

Helpful Report

“Great to find a stockist that has the bulb product I struggled to find elsewhere. Also a company that is not frightened to stock what is presumably a slow moving and low priced product. Keep up the good work. Only downside, shipment to Ireland took about a week.”

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“Took just over a week for lights to arrive when website said 2 working days.Telephoned a few times to chase up order but didn’t reply and I left a message.Finally had email to advise lights hadn’t been received by the supplier but would receive them by the Thursday if that was ok.”

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“Ordered 3 flicker bulbs. One does not work.”

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“Order took over 10 days to arrive. Had to chase up after a week. Following call order completed quickly and without any further delays. Customer service friendly and helpful”

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“Lamp was delivered promptly. However it does not seem to work. I do not know if there is a problem with the fitting and I am not sure how to check this.”

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“Delivery times could improve...”

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“Positive: Fast delivery and free postage on a reasonable spend, good communication. Negatives: Advertised as BELL and used the Bell logo but then stated in the smaller print they were not Bell 40W SES and substituted for another brand. Time will tell if they are any good. We then debated if this could be considered as false advertising but I see it is still the same as I write. Caveat emptor.”

Helpful Report

“Whirlpool American fridge bulb,Good service arrived on time packed well,bulb bit warm yellow light glow,compared to the original bulb which was cool blue + bright white light,stated it was a genuine bulb at a more expensive price ,of many others which didn't state genuine at half the price bit disappointed but at least can find things in the fridge now,”

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“Overpriced for a cheap plastic light fitting, and did not look the same as the picture on the website”

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“no thanks”

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“Not very sturdy and top was loose”

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“Good price good lamps but poor delivery time , almost 7 days”

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“Communication very poor. I made 2 queries about the product but failed to receive any response. Once I purchased the product , I received it as expected.”

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“Ordered light bulbs. Asked why not been sent. They were waiting delivery. Waited a month. Told it would be the folliwing month so we cancelled order. Understandable but would have appreciated being kept informed instead of having to ring”

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“Customer service was extremely helpful and quick to respond!”

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“Still waiting for money for a return to be put back into my account”

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“Lamp performs well for about 30 minutes, then stops the flickering movement and freezes. To get it to resume as required it has to be switched off then on again.”

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“There was a delay in shipping my order, and I had to contact them to find out why. They replied by saying they were out of stock and apologised”

Helpful Report

Lamps2udirect.com is rated 4.5 based on 5,838 reviews