Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.50

4.5 Rating 5,689 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 5,689 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

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Lamps2udirect.com 5 star review on 1st November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good, just what I wanted. Reasonable price.”

Helpful Report

“Excellent service, well packaged items, good delivery and did the job, so much so,I have ordered some more.”

Helpful Report

“I made an on line purchase on the 4th February and I am still waiting for delivery. I made contact and was told I should have been sent an email telling me that the items that I purchased were not now in stock, alough at the time of purchase they were, but I never recieved any emails from the company. I was told that my items would be delivered around the 3rd March. Very dissapointed with the service so far.”

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“Great service, good packing etc.”

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“Quick service, decent packaging (essential for light bulbs!); product decent, though one immediately started flickering, so was set aside as a spare.”

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“excellent firm todeal with”

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“Placed an order for 2 sets of lightbulbs and a multipack of torches. Lightbulbs arrived, the torches did not. Follow up enquiry from me ignored and 5 weeks later still no torches. Would not recommend.”

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“Ordered a part from them, which showed as in stock. 3 days later, I called to enquire as to where it was, and was told it hadn't been dispatched yet. I mentioned that the website stated same day dispatch for orders placed before 3pm, and I got a very blunt response that on the checkout page it stated 3 to 5 days. It may have done, but I didn't see that, and it's a little late to mention that at checkout in my view. I called again 2 days later, still no item, but now it's due to Royal Mail, and would I like to cancel the order ? In the end, my customer got another contractor to do the work as they got the part needed next day, and I lost the work. I have been fully refunded by lamps2udirect, but have not been impressed by this experience at all.”

Helpful Report

“Haven’t received it as yet! Tried to fine email address to make contact but that got returned, No further forward! Ignore that. Just phoned them and on a back order so expect it mid-March! Very nice and helpful man answered phone. All happy now”

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“Large range of products, good prices and fast delivery. Will use them again.”

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“Only a small purchaes but something difficult to find elsewhere.”

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“Great service from a friendly firm.”

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“Good service and product”

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“Good service,can’t wait for the product to arrive”

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“Bulbs arrived as ordered on time. Thank you.”

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“Happy with the lights received would order again.”

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“Fast delivery, excellent quality and service.”

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“Excellent and very pleasant customer service. So wonderful to speak to a person who really knows their stuff about what they sell. Replacements issued quickly, when courier damaged them. Got packages to me despite Christmas rush. I'll be back.”