Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.51

4.5 Rating 5,681 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 5,681 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

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Lamps2udirect.com 5 star review on 1st November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service, will use again.”

Helpful Report

Thank you, Iain, for your 4-star rating of Lamps2udirect.com. We appreciate you taking the time to review our services and are thrilled to know that you had a great experience with us. When you mentioned "Good service, will use again," this is exactly what we aim for - high quality service, and for loyal customers to continue to choose us. We look forward to serving your lamp needs again soon!

“Have used Lamps2udirect many times and they have helped me and never let me down”

Helpful Report

Thank you so much for your 5 star rating of Lamps2udirect.com, John! We really appreciate your confidence in us. It means a lot to us that you have used Lamps2udirect many times and that we have never let you down. We thank you for being a loyal and repeating customer.

“Wouldn't order from you again. Still don't have the correct bulb for my night light after calling them. Short in the order then replacing the bulb with same one that I already ordered. I give up.”

Helpful Report

Hello Joy, Does this relate to the order you placed in error? You were using low voltage lamps in a 240 volt fitting? What lamp did we send that was incorrect? Hopefully we can resolve this for you.

“You took an order for stock you did not have and then did not provide any form of communication regarding the order until I contacted you to ask where why nothing had been delivered. I award 2 out of 5 rather than one because you refunded the cost quickly and efficiently.”

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“Excellent customer service and polite communications.”

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“Excellent service, thank you.”

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Thank you so much for your 5 star rating and positive review of Lamps2udirect.com! We are thrilled to hear that you got great service from us and found our products to be of high quality. We're so grateful for your loyalty and for choosing us again and again! Excellent service, thank you!

“On time and product as described”

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“Great service.”

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“Good service and product”

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“I have used this company for many years and always find it efficient. The staff are helpful and extremely pleasant whenever I have had to question them about something. They'e great!”

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“Good service 👍”

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“Easy to find the product and delivery was prompt. Packaging was a little excessive however it all arrive in perfect condition.”

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“The bulbs we ordered were well packaged and arrived within the time stated. The little fibre optic christmas tree we needed them for now works, so we're all set up for next Christmas!! Thank you! Excellent service.”

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“Efficient and easy to use”

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“Speedy delivery, well packaged, bulb does the job.”

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“Wide range of lamps and fittings easy to find what I needed all at very reasonable prices. Fast response, Excellent company.”

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“Great product and exceptional service.”

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“Still have not received my order. Had to text to ask why, was told supply delay and could be June. Would have appreciated it if I had been notified of this instead of having to contact you myself.”

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“I got exactly what I ordered in the time specified all in working order”

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“Been looking for a replacement cooker hood bulb for years now, wish I'd visited your site at the beginning. Perfect fit and great light.”

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Lamps2udirect.com is rated 4.5 based on 5,681 reviews