Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.51

4.5 Rating 5,680 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 5,680 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

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Lamps2udirect.com 5 star review on 1st November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything as expected”

Helpful Report

Dear MOHIBALI,Thank you so much for your fantastic 5-star rating of Lamps2udirect.com! We cannot express how grateful we are for your positive feedback. We are thrilled to hear that everything lived up to your expectations. Your continued loyalty as a customer means the world to us. We appreciate that you have chosen us as your go-to source for lamps and lighting products. Once again, thank you for taking the time to rate our service. We look forward to serving you again soon! Best regards, The Lamps2udirect.com Team

“Good Quality & great value. Fast Postage. Great all round service.”

Helpful Report

Thank you so much for taking the time to give us a 5-star rating on Lamps2udirect.com. Your kind words and positive feedback truly mean a lot to us. We're thrilled to hear that you found our products to be of good quality and great value. Our team works tirelessly to offer top-notch items that meet your expectations. We're also glad that you liked our fast postage service, as we understand how important it is to receive your order promptly. Providing great all-around service is something we pride ourselves on. Your satisfaction is our utmost priority, and we're delighted that we were able to meet your needs. Once again, thank you for choosing Lamps2udirect.com and for sharing your fantastic experience. We genuinely appreciate your support and look forward to serving you again in the future.

“Ticks all the boxes!”

Helpful Report

Thank you so much for sharing your delightful 5-star review of Lamps2udirect.com! We are thrilled to hear that you had such a positive experience with us. Ticks all the boxes! Our team works tirelessly to ensure that every aspect of our service and products satisfies our valued customers. It brings us great joy to know that we have exceeded your expectations. We truly appreciate your kind words and recognition. Should you have any further inquiries or need assistance in the future, please do not hesitate to reach out to us. We are here to provide you with the best possible lighting solutions. Thank you again for your glowing review. We look forward to serving you with exceptional service on your next visit to Lamps2udirect.com!

“Great lamps for the garden, nice and bright.”

Helpful Report

Dear John,Thank you so much for taking the time to give us a 5-star rating on Lamps2udirect.com! We truly appreciate your kind words and positive feedback. We are thrilled to hear that you found our lamps to be great for the garden and nice and bright. It's our aim to provide high-quality lighting solutions, and knowing that we have succeeded in meeting your expectations brings us great joy. Thank you once again for choosing Lamps2udirect.com and for your wonderful review. We look forward to serving you again in the future.

“yet to receive the bulbs I ordered weeks ago”

Helpful Report

Dear Nick,Thank you so much for taking the time to provide us with your valuable feedback regarding your experience with Lamps2udirect.com. We truly appreciate customers like you who kindly share their thoughts and help us improve our services. We sincerely apologize for the inconvenience you have faced in not receiving the bulbs you ordered from us weeks ago. This is certainly not the level of service we aim to provide, and we want to assure you that we take your concerns seriously. In order to make things right, we would like to ask for your assistance in resolving this matter. Could you please provide us with your order details, so that we can investigate and take appropriate action? Please email us (info@lamps2udirect.com) We want to ensure that you receive the bulbs as soon as possible and prevent any similar issues from occurring in the future.

“Item just as expected and delivered on time. Would use again, have already recommended to friends.”

Helpful Report

Thank you so much for giving Lamps2udirect.com a 5-star rating! We truly appreciate your support and are thrilled to hear that your experience with us was exceptional. It is always our goal to ensure that our customers receive their orders on time and that the items meet their expectations. Your kind words about our products and service mean a lot to us. We are grateful for your recommendation to your friends and look forward to serving you again in the future.

“Excellent replacement strip lamp for kitchen.”

Helpful Report

Dear Clive,Thank you so much for your wonderful 5-star rating of Lamps2udirect.com! We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. We noticed your short text "Excellent replacement strip lamp for kitchen," and we are delighted to know that our replacement strip lamp proved to be an excellent choice for your kitchen. We strive to offer top-quality products that not only meet but exceed our customers' expectations. Your satisfaction is our ultimate goal. Once again, thank you for taking the time to rate our website. Should you need any further assistance or have any questions in the future, please do not hesitate to reach out. We are always here to help!

“Very good service, I was kept informed about my order and delivery which was very prompt. The items were well packed to avoid damage. I will use the company again.”

Helpful Report

Thank you so much for your stellar 5-star rating of Lamps2udirect.com! We greatly appreciate your feedback and are thrilled to hear that you had such a positive experience with our service. We are glad to know that you found our communication regarding your order and delivery to be informative, and we are proud to have provided you with prompt delivery. Ensuring that your items arrive in perfect condition is always a top priority for us, so we take great care in packing them securely to avoid any damage. We look forward to serving you again in the future and providing you with the same level of excellent service. Thank you again for choosing Lamps2udirect.com!

“When looking for a hard to find ballast, they were able to deal with my request in a friendly and very helpful manner. I was very impressed with the service I received, and wouldn't hesitate to buy from them in future.”

Helpful Report

Thank you so much for taking the time to leave a 5-star rating for Lamps2udirect.com! We truly appreciate your support and kind words. "When looking for a hard to find ballast, they were able to deal with my request in a friendly and very helpful manner. I was very impressed with the service I received, and wouldn't hesitate to buy from them in the future." We are thrilled to hear that we were able to provide you with exceptional service and assist you in finding the perfect ballast. Our team is dedicated to ensuring a friendly and helpful experience for all our customers, and it's rewarding to know that our efforts have made a positive impact. Thank you once again for your trust in our products and services. We look forward to serving you in the future! Best regards, Lamps2udirect.com

“Really pleased with the lights and a quick turnaround”

Helpful Report

Thank you so much for taking the time to rate Lamps2udirect.com with an outstanding 5 stars! We truly appreciate your positive feedback. We're delighted to hear that you are really pleased with the lights and that you experienced a quick turnaround. Your satisfaction is our top priority, and we strive to consistently deliver high-quality products and excellent service. If you ever have any further inquiries or need assistance, please don't hesitate to reach out. Thank you again for your support!

“First class service - they go the extra mile !”

Helpful Report

Thank you for taking the time to rate Lamps2udirect.com with 5 stars! We truly appreciate your positive feedback and are delighted to hear that you had such a great experience with us. At Lamps2udirect.com, we strive to provide a first-class service to our customers, so we are thrilled to know that we were able to exceed your expectations. Going the extra mile is something we take pride in, and we are thrilled to hear that it was noticed and appreciated by you. Once again, thank you for your support and for choosing Lamps2udirect.com. If you need any further assistance or have any questions, please do not hesitate to reach out to us. We look forward to serving you again in the future!

“Bulbs worked. Delivery average”

Helpful Report

Dear Jim,Thank you for awarding Lamps2udirect.com with a fantastic 4-star rating! We greatly appreciate your feedback and are thrilled to hear that the bulbs you purchased from us worked well. We continuously strive to improve our delivery services and ensure a seamless experience for our valued customers like yourself. Thank you again for choosing Lamps2udirect.com. Should you have any further inquiries or require assistance in the future, please don't hesitate to reach out to us.

“Couldn't deliver order”

Helpful Report

Thank you so much for taking the time to provide feedback on your experience with Lamps2udirect.com. We really appreciate your input and value your opinion as it helps us better serve our customers. First of all, we sincerely apologise for the inconvenience caused by our inability to deliver your order. We understand how frustrating and disappointing it must have been for you. To ensure that this issue doesn't occur again in the future, we would love to hear more details about what went wrong. Could you please let us know the specific issues you faced during the delivery process? Your insights will enable us to address any gaps in our system and improve our overall service. We value you as our customer and would like to extend our assistance in resolving this matter for you. Please feel free to reach out to our customer support team, and we will be more than happy to assist you. Thank you again, John, for your valuable feedback and for giving us the opportunity to improve. We look forward to hearing from you and working towards making your experience with Lamps2udirect

“Happy with everything.”

Helpful Report

Dear Neil, Thank you so much for giving us a 5-star rating on Lamps2udirect.com! We truly appreciate your support and are glad to hear that you are happy with everything. Sincerely, The Lamps2udirect.com Team

“Excellent choices. Your telephone service is exceptional. Your sales person could not have been helpful in making suggestions and clarifying all the points I needed help with.”

Helpful Report

Thank you so much for your glowing 5-star rating! We greatly appreciate your feedback and support for Lamps2udirect.com. We are absolutely thrilled to hear that you found our choices excellent and our telephone service exceptional. Our team works hard to provide top-notch assistance, and we are delighted that our salesperson was able to be of great help in offering suggestions and clarifying all the points you needed assistance with. Your kind words mean the world to us. We will continue to strive for excellence and provide you with the best products and service possible. If you ever need further assistance or have any more questions, please don't hesitate to reach out to us. Thank you again for choosing Lamps2udirect.com.

“Timely shipment with precise items.”

Helpful Report

Thank you very much for awarding Lamps2udirect.com with a brilliant 5-star rating! We truly appreciate your support and are thrilled to hear about your positive experience with us. At Lamps2udirect.com, we take great pride in providing excellent customer service and ensuring that our valued customers receive their orders promptly and accurately. Therefore, we are delighted to know that you found our shipment to be timely with precise items. Your satisfaction is our utmost priority, and we will continue to work hard to maintain our high standards. Once again, thank you for your kind words and for choosing Lamps2udirect.com. We look forward to serving you again in the future!

“Perfect fit to existing fittings.”

Helpful Report

Thank you, George, for your glowing 5-star rating of Lamps2udirect.com! We truly appreciate your feedback and are thrilled to hear that our products have been a perfect fit to your existing fittings. It's always our goal to provide top-notch service and high-quality products to our valued customers like you. We look forward to serving you again in the future. Have a fantastic day!

“Great products, exactly as advertised; used this supplier previously. This time only 4 stars rather than 5 stars due to a delay in delivery time and no advuc Email advising me so. Recommended supplier!”

Helpful Report

Thank you so much for your 4-star rating of Lamps2udirect.com! We truly appreciate your continuous support and loyalty as a valued customer. We're glad to hear that you found our products to be great and exactly as advertised. Your positive feedback encourages us to keep delivering excellent service. We apologize for the delay in the delivery time and the lack of advance email notification. Rest assured, we take your feedback seriously and we will make sure to improve our communication in such situations moving forward. Your satisfaction is our top priority. Once again, we appreciate your trust in us as your preferred supplier. Should you have any further queries or require any assistance, please feel free to reach out to us. We're here to help!

“Good service, responded to questions, shipped to USA.”

Helpful Report

Thank you so much for your fantastic 5-star rating of Lamps2udirect.com! We greatly appreciate your support and are thrilled to hear about your positive experience. We're delighted that you found our service to be of good quality, as we always strive to provide the best assistance to our valued customers. It's wonderful to know that we were able to promptly address your inquiries and provide the information you needed. Additionally, we are proud to offer international shipping, and we're glad that we could deliver your order to the USA. Our goal is to make the purchasing process as smooth and efficient as possible, no matter where our customers are located. Once again, thank you for sharing your feedback and for choosing Lamps2udirect.com. We look forward to serving you again in the future! Best regards, The Lamps2udirect.com Team

“Although there was a stock shortage, a part refund was speddily given.”

Helpful Report

Thank you so much for giving Lamps2udirect.com a 4-star rating! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Although there was a temporary stock shortage, we apologize for any inconvenience caused. However, we are glad to hear that our team was able to address the situation promptly and provide you with a part refund. Customer satisfaction is our top priority, and we are constantly working to improve our stock management to avoid such shortages in the future.

Lamps2udirect.com is rated 4.5 based on 5,680 reviews