Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.51

4.5 Rating 5,679 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 5,679 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

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Lamps2udirect.com 5 star review on 1st November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“recieved no goods for money sent, was asked to pay more for freight which I wanted to do but could not. No way of communicating. Revise review: sent reply to your email to find it was no reply, the meat of it said I still want what i ordered, I cannot find a way to make the webpage you sent accept payment for freight. As far as I know nothing has been resolved.”

Helpful Report

Thank you very much for taking the time to provide feedback on your experience with Lamps2udirect.com. We sincerely appreciate your willingness to share your thoughts with us. Sadly, our website only accepts orders within the UK. We ask overseas customers to contact us before ordering, so we can advise the additional costs in advance. This is n both our terms and conditions and delivery information. Sadly, we do not offer International deliveries for the same price as a domestic order.

“Quick delivery, bulbs well packaged. Very competitive prices.”

Helpful Report

Dear Andy, Thank you so much for your fantastic 5-star rating of Lamps2udirect.com! We greatly appreciate your kind words and feedback. We're thrilled to hear that you had such a positive experience with us, from the quick delivery to the well-packaged bulbs. It's also wonderful to know that our prices were competitive. We strive to provide the best service possible, and your satisfaction means a lot to us. Should you have any further inquiries or need any assistance in the future, please don't hesitate to reach out. We're here to help! Thank you again for choosing Lamps2udirect.com and for taking the time to share your positive experience. We look forward to serving you again in the future.

“Items as described. Excellent communication.”

Helpful Report

Thank you so much for your amazing 5-star rating! We truly appreciate your support and are thrilled to hear that you had a great experience shopping at Lamps2udirect.com. We take great pride in delivering top-notch customer service, ensuring that our items are accurately described and providing excellent communication throughout the entire process. Your kind words regarding our service really mean a lot to us. Thank you once again for choosing our website for your lighting needs. We look forward to serving you again in the future!

“Arrived on time, as described.worked perfect”

Helpful Report

Thank you so much for taking the time to give us a 5-star rating on Lamps2udirect.com. We greatly appreciate your kind words and support! It's wonderful to hear that your order arrived on time, as described, and that everything worked perfectly. Customer satisfaction is our top priority, and your positive feedback motivates us to continue delivering exceptional service. If you have any further needs or inquiries in the future, please don't hesitate to reach out. We're always here to assist you. Thank you again for choosing Lamps2udirect.com!

“Lamps2udirect supply lamps that are not in-store locally... Thank goodness!!!”

Helpful Report

Thank you so much for giving Lamps2udirect.com a perfect 5-star rating! We truly appreciate your kind review. Lamps2udirect takes pride in supplying lamps that are not readily available in local stores, and we are thrilled to hear that this has been a positive aspect for you. "Thank goodness!!!" indeed! Your loyalty as a customer means the world to us, and we are grateful for your ongoing support. If there is anything else we can assist you with, please do not hesitate to reach out. Thank you for choosing Lamps2udirect.com!

“Good price for branded UK made LED lamps.”

Helpful Report

Thank you so much for taking the time to rate Lamps2udirect.com with 5 stars! We truly appreciate your kind feedback and ongoing support. It's fantastic to hear that you found our website to be user-friendly and that the delivery was quick and hassle-free. We strive to provide a seamless shopping experience for all our customers. We're also pleased to know that you were satisfied with the quality of our products. Offering good prices for branded UK made LED lamps is something we take pride in, as we believe in providing reliable and long-lasting lighting solutions. Once again, thank you for your review and for choosing Lamps2udirect.com. If you have any further inquiries or need assistance, please don't hesitate to reach out. We're always here to help!

“Very prompt service and lighting was exactly what I needed - will definitely use Lamps2udirect again and highly recommend. Thank you kindly. Mrs. J.”

Helpful Report

Thank you so much for giving Lamps2udirect.com a 5-star rating! We truly appreciate your feedback and are thrilled to hear that you were satisfied with our service and lighting. We are delighted that we could provide you with exactly what you needed. Your kind words and recommendation mean the world to us. We assure you that we will continue to uphold the same level of quality and service in the future. Whenever you need lighting solutions, please don't hesitate to reach out to us again. Thank you for choosing Lamps2udirect.com! Warm regards, Lamps2udirect team

“The staff and service was beyond helpful package well packed and all ok”

Helpful Report

Thank you so much for your stellar 5-star rating of Lamps2udirect.com! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with our staff and service. Rest assured, we take great pride in going above and beyond to assist our valued customers. Your kind words about our packaging are also very much appreciated. We strive to ensure that all packages are carefully packed to ensure their safe arrival, and we're glad to hear that everything was in perfect condition upon delivery. Once again, thank you for taking the time to share your satisfaction with our service. We hope to serve you again in the future! Best regards, The Lamps2udirect.com Team

“Excellent customer service. Initial despatch delayed but responded quickly to query and when one item from the order arrived faulty it was replaced immediately. Would recommend and use again”

Helpful Report

Dear David, Thank you so much for giving Lamps2udirect.com a stellar 5-star rating! We greatly appreciate your support. We are thrilled to hear that you had an excellent customer service experience with us. Although there was a slight delay in the initial despatch, we are glad that we were able to respond quickly to your query. Furthermore, we apologize for the faulty item in your order. However, we are pleased that we were able to replace it immediately to ensure your satisfaction. Thank you for recommending us, and we hope to have the opportunity to serve you again in the future. Best regards, Lamps2udirect.com Team

“Speedy, very good price and keen to make sure that I had my additional 10% for the purchase. Highly recommended.”

Helpful Report

Thank you so much for your fantastic 5-star rating of Lamps2udirect.com! We truly appreciate your kind words and recommendation. We're thrilled to hear that you found our service speedy and that you were pleased with the competitive price we offered. We always strive to provide the best value for our customers. Additionally, we're glad to know that you took advantage of the additional 10% discount for your purchase. We're always keen on making sure our customers get the best deals possible. Thank you once again for choosing Lamps2udirect.com, and we look forward to serving you in the future.

“Excellent value for money”

Helpful Report

Thank you so much for your incredible 5-star rating of Lamps2udirect.com! We greatly appreciate your support and feedback. It's fantastic to hear that you found our products to be of excellent value for money. We always strive to offer the highest quality products at competitive prices, and your satisfaction is our top priority. Once again, thank you for your amazing review. We truly value your business and look forward to serving you in the future.

“Very happy indeed with our strip lights, a dark corner of our kitchen is dark no more. The service from Lamps2udirect has been exemplary, from secure packaging to ease of order and very swift arrival of our lights. We would very highly recommend using Lamps2udirect.”

Helpful Report

Dear Tim,Thank you so much for your fantastic 5-star rating of Lamps2udirect.com! We are delighted to hear that you are very happy with your strip lights and that they have brightened up the dark corner of your kitchen. At Lamps2udirect, we strive to provide exemplary service to all our customers, and we are thrilled to hear that you found the entire experience from secure packaging to ease of order and swift delivery of your lights to be top-notch. We truly appreciate your recommendation and are grateful for your support. It was a pleasure serving you, and we look forward to assisting you with any future lighting needs.

“From point of placing order the deliery was a little slow, but otherwise an execellent service in providing my requirements as a result of a very good website.”

Helpful Report

Dear Michael,Thank you so much for taking the time to rate Lamps2udirect.com with 4 stars! We really appreciate your feedback and are thrilled to hear that you found our website to be excellent in providing your requirements. We apologize for any inconvenience caused by the slight delay in delivery. We understand the importance of prompt service and we will do our best to improve in this area. Your satisfaction is our top priority, and we are glad to have met your expectations overall. If you have any further suggestions or if there's anything else we can assist you with, please feel free to let us know. We hope to serve you even better in the future! Best regards, Lamps2udirect.com team

“all good ,,,,,”

Helpful Report

Thank you so much for your amazing 5-star rating of Lamps2udirect.com! We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. All good? That's fantastic to hear! We work diligently to ensure that our customers receive top-notch service, quality products, and a seamless shopping experience. Your satisfaction is our utmost priority, and we are glad that we could exceed your expectations. Thank you again for your kind words and for choosing Lamps2udirect.com. We look forward to serving you again in the future! Warm regards, Lamps2udirect.com Team

“I don't trust the company based on my experience. Ordered lights which looked good value, having taken the order I got an email saying they were out of stock (so why did the website still show stock available), alternative was much more expensive.”

Helpful Report

Hello there - Thank you for taking the time to leave us a review. Can you possibly provide some further information regarding the order? Our stock system can sometimes be a little delayed and we have been extremely over the past few weeks, which may explain the issues. How can we make this up to you? Lamps2udirect Team

“Excellent quick delivery Easy Internet ordering”

Helpful Report

Thank you so much for your fantastic 5-star rating of Lamps2udirect.com! We truly appreciate your support and feedback. We are thrilled to hear that you had an excellent experience with us. Our team works hard to ensure easy and convenient internet ordering, so it's great to know that we delivered on that. Additionally, we pride ourselves on quick delivery, and we're glad that our service met your expectations. Thank you once again for choosing Lamps2udirect.com. We hope to serve you again in the future!

“Great service, reasonably priced. Would recommend.”

Helpful Report

Dear Kathleen,Thank you so much for your fantastic 5-star rating of Lamps2udirect.com! We really appreciate your support and are thrilled to hear that you had a great experience shopping with us. Great service, reasonably priced. Would recommend. We strive to provide excellent service and high-quality products at the best prices possible, so it's fantastic to know that we met your expectations. Your recommendation means a lot to us! If you ever need any assistance in the future or have any further feedback, please don't hesitate to reach out. We're here to help! Thanks again for choosing Lamps2udirect.com and for taking the time to leave us such a wonderful review.

“Well packed and speedy attention.”

Helpful Report

Dear John,Thank you so much for your 5-star rating of Lamps2udirect.com! We greatly appreciate your feedback and are delighted to hear that our service met your expectations. We strive to provide efficient and reliable service to our valued customers. It's fantastic that you found your order well packed and received speedy attention. We understand the importance of ensuring your products arrive in perfect condition and in a timely manner. Once again, thank you for choosing Lamps2udirect.com. We look forward to serving you again in the future!

“Bought a replacement fluorescent tube fitting to replace one that had stopped working. Reasonable price and speedy delivery. Packaged well. Would use again.”

Helpful Report

Thank you so much for your wonderful 5-star rating of Lamps2udirect.com! We're delighted to hear that you had a positive experience shopping with us. We are thrilled that you found our prices reasonable and appreciated the speedy delivery. Ensuring your satisfaction is our top priority, and we're glad that your replacement fluorescent tube fitting arrived promptly and in excellent condition. Your kind words and support mean the world to us. We cannot wait to serve you again in the future! Warm regards, Lamps2udirect.com Team

“Very helpful on wot I needed and came fast will use again”

Helpful Report

Dear Craig,Thank you so much for your incredible 5-star rating and review of Lamps2udirect.com! We greatly appreciate your feedback and are thrilled to hear that you found our website helpful and efficient in delivering exactly what you needed. Our team works tirelessly to ensure that our customers receive top-notch service, and we are delighted that we could assist you promptly. We look forward to serving you again in the near future and providing you with another seamless experience. Thank you once again for choosing Lamps2udirect.com. We truly value your business!

Lamps2udirect.com is rated 4.5 based on 5,679 reviews