Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.50

4.5 Rating 5,616 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 5,616 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

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Lamps2udirect.com 5 star review on 1st November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service. Initial despatch delayed but responded quickly to query and when one item from the order arrived faulty it was replaced immediately. Would recommend and use again”

Helpful Report

Dear David, Thank you so much for giving Lamps2udirect.com a stellar 5-star rating! We greatly appreciate your support. We are thrilled to hear that you had an excellent customer service experience with us. Although there was a slight delay in the initial despatch, we are glad that we were able to respond quickly to your query. Furthermore, we apologize for the faulty item in your order. However, we are pleased that we were able to replace it immediately to ensure your satisfaction. Thank you for recommending us, and we hope to have the opportunity to serve you again in the future. Best regards, Lamps2udirect.com Team

“Speedy, very good price and keen to make sure that I had my additional 10% for the purchase. Highly recommended.”

Helpful Report

Thank you so much for your fantastic 5-star rating of Lamps2udirect.com! We truly appreciate your kind words and recommendation. We're thrilled to hear that you found our service speedy and that you were pleased with the competitive price we offered. We always strive to provide the best value for our customers. Additionally, we're glad to know that you took advantage of the additional 10% discount for your purchase. We're always keen on making sure our customers get the best deals possible. Thank you once again for choosing Lamps2udirect.com, and we look forward to serving you in the future.

“Excellent value for money”

Helpful Report

Thank you so much for your incredible 5-star rating of Lamps2udirect.com! We greatly appreciate your support and feedback. It's fantastic to hear that you found our products to be of excellent value for money. We always strive to offer the highest quality products at competitive prices, and your satisfaction is our top priority. Once again, thank you for your amazing review. We truly value your business and look forward to serving you in the future.

“Very happy indeed with our strip lights, a dark corner of our kitchen is dark no more. The service from Lamps2udirect has been exemplary, from secure packaging to ease of order and very swift arrival of our lights. We would very highly recommend using Lamps2udirect.”

Helpful Report

Dear Tim,Thank you so much for your fantastic 5-star rating of Lamps2udirect.com! We are delighted to hear that you are very happy with your strip lights and that they have brightened up the dark corner of your kitchen. At Lamps2udirect, we strive to provide exemplary service to all our customers, and we are thrilled to hear that you found the entire experience from secure packaging to ease of order and swift delivery of your lights to be top-notch. We truly appreciate your recommendation and are grateful for your support. It was a pleasure serving you, and we look forward to assisting you with any future lighting needs.

“From point of placing order the deliery was a little slow, but otherwise an execellent service in providing my requirements as a result of a very good website.”

Helpful Report

Dear Michael,Thank you so much for taking the time to rate Lamps2udirect.com with 4 stars! We really appreciate your feedback and are thrilled to hear that you found our website to be excellent in providing your requirements. We apologize for any inconvenience caused by the slight delay in delivery. We understand the importance of prompt service and we will do our best to improve in this area. Your satisfaction is our top priority, and we are glad to have met your expectations overall. If you have any further suggestions or if there's anything else we can assist you with, please feel free to let us know. We hope to serve you even better in the future! Best regards, Lamps2udirect.com team

“all good ,,,,,”

Helpful Report

Thank you so much for your amazing 5-star rating of Lamps2udirect.com! We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. All good? That's fantastic to hear! We work diligently to ensure that our customers receive top-notch service, quality products, and a seamless shopping experience. Your satisfaction is our utmost priority, and we are glad that we could exceed your expectations. Thank you again for your kind words and for choosing Lamps2udirect.com. We look forward to serving you again in the future! Warm regards, Lamps2udirect.com Team

“I don't trust the company based on my experience. Ordered lights which looked good value, having taken the order I got an email saying they were out of stock (so why did the website still show stock available), alternative was much more expensive.”

Helpful Report

Hello there - Thank you for taking the time to leave us a review. Can you possibly provide some further information regarding the order? Our stock system can sometimes be a little delayed and we have been extremely over the past few weeks, which may explain the issues. How can we make this up to you? Lamps2udirect Team

“Excellent quick delivery Easy Internet ordering”

Helpful Report

Thank you so much for your fantastic 5-star rating of Lamps2udirect.com! We truly appreciate your support and feedback. We are thrilled to hear that you had an excellent experience with us. Our team works hard to ensure easy and convenient internet ordering, so it's great to know that we delivered on that. Additionally, we pride ourselves on quick delivery, and we're glad that our service met your expectations. Thank you once again for choosing Lamps2udirect.com. We hope to serve you again in the future!

“Great service, reasonably priced. Would recommend.”

Helpful Report

Dear Kathleen,Thank you so much for your fantastic 5-star rating of Lamps2udirect.com! We really appreciate your support and are thrilled to hear that you had a great experience shopping with us. Great service, reasonably priced. Would recommend. We strive to provide excellent service and high-quality products at the best prices possible, so it's fantastic to know that we met your expectations. Your recommendation means a lot to us! If you ever need any assistance in the future or have any further feedback, please don't hesitate to reach out. We're here to help! Thanks again for choosing Lamps2udirect.com and for taking the time to leave us such a wonderful review.

“Well packed and speedy attention.”

Helpful Report

Dear John,Thank you so much for your 5-star rating of Lamps2udirect.com! We greatly appreciate your feedback and are delighted to hear that our service met your expectations. We strive to provide efficient and reliable service to our valued customers. It's fantastic that you found your order well packed and received speedy attention. We understand the importance of ensuring your products arrive in perfect condition and in a timely manner. Once again, thank you for choosing Lamps2udirect.com. We look forward to serving you again in the future!

“Bought a replacement fluorescent tube fitting to replace one that had stopped working. Reasonable price and speedy delivery. Packaged well. Would use again.”

Helpful Report

Thank you so much for your wonderful 5-star rating of Lamps2udirect.com! We're delighted to hear that you had a positive experience shopping with us. We are thrilled that you found our prices reasonable and appreciated the speedy delivery. Ensuring your satisfaction is our top priority, and we're glad that your replacement fluorescent tube fitting arrived promptly and in excellent condition. Your kind words and support mean the world to us. We cannot wait to serve you again in the future! Warm regards, Lamps2udirect.com Team

“Very helpful on wot I needed and came fast will use again”

Helpful Report

Dear Craig,Thank you so much for your incredible 5-star rating and review of Lamps2udirect.com! We greatly appreciate your feedback and are thrilled to hear that you found our website helpful and efficient in delivering exactly what you needed. Our team works tirelessly to ensure that our customers receive top-notch service, and we are delighted that we could assist you promptly. We look forward to serving you again in the near future and providing you with another seamless experience. Thank you once again for choosing Lamps2udirect.com. We truly value your business!

“Easy to use website, product arrived prmptly and was very safely packaged”

Helpful Report

Dear Catriona,Thank you so much for giving Lamps2udirect.com a 5-star rating! We appreciate your kind feedback and are thrilled to hear that you found our website easy to use. We take great care in ensuring that our products are delivered promptly and with the utmost safety, so it's fantastic to know that your order arrived safely packaged. We truly value your support and look forward to serving you again in the future. Warmest regards, Lamps2udirect.com Team

“Great service. Well-packaged and prompt. Will definitely be reordering”

Helpful Report

Dear Peter,Thank you for taking the time to rate Lamps2udirect.com with a fantastic 5 stars! We really appreciate your feedback and we're thrilled to hear that you had a great experience with our service. We strive to provide exceptional service to our customers, and your kind words reaffirm our efforts. We're delighted that our prompt delivery and well-packaged items met your expectations. We look forward to serving you again in the future when you decide to reorder. Should you need any assistance or have any further inquiries, please don't hesitate to reach out. Once again, thank you for choosing Lamps2udirect.com and for sharing your positive feedback!

“Lamps2udirect were able to supply 60 watt incandescent golf-ball SES bulbs at a reasonable price while most potential suppliers were unable to supply them at all. There was a slight delay while Lamps2udiect obtained fresh stock but we were happy to wait and were pleased when the order arrived, well packaged, exactly as described. We would be happy to buy from Lamps2udirect again.”

Helpful Report

Thank you so much for your wonderful 5-star rating of Lamps2udirect.com! We appreciate your kind words and are delighted to hear about your positive experience. We are thrilled that we were able to provide you with the 60 watt incandescent golf-ball SES bulbs at a reasonable price. We understand that finding these bulbs can be challenging, but we strive to meet our customers' needs. We apologize for the slight delay while we obtained fresh stock, but we are glad that you were willing to wait. It brings us joy to know that your order arrived well-packaged and exactly as described. Your satisfaction and loyalty mean a lot to us. We are grateful for your support and we would be more than happy to serve you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out to us. Thank you again for choosing Lamps2udirect.com!

“Yes, all good, lamps came as described 😃”

Helpful Report

Dear Gary,Thank you so much for giving Lamps2udirect.com a 5-star rating! We really appreciate your support and are thrilled to hear that you had a positive experience with us. Your feedback means a lot to us. "We're glad to hear that everything went well and that the lamps arrived as described! 😃" We strive to provide top-notch service and high-quality products, so it's incredibly gratifying to know that we met your expectations. If you ever need assistance or have any questions in the future, please don't hesitate to reach out to us. We'll be more than happy to help. Thanks again for choosing Lamps2udirect.com, and we look forward to serving you again in the future!

“I ordered 2 fluorescent tubes. I was extremely pleased with the price and delivery time. The tubes were well packaged.”

Helpful Report

Thank you so much for your fantastic 5-star rating of Lamps2udirect.com! We greatly appreciate your kind feedback and are thrilled to hear that you were pleased with your recent experience. We're delighted to know that you found the price and delivery time of your 2 fluorescent tubes to be excellent. Ensuring prompt and affordable service is one of our top priorities. Furthermore, it brings us great joy to hear that the tubes arrived well packaged. We take great care in ensuring that all our products are delivered to our customers in the best possible condition. Thank you once again for choosing Lamps2udirect.com. It was a pleasure serving you, and we hope to have the opportunity to assist you with any future lighting needs.

“Excellent Delivered on time and exactly what I needed”

Helpful Report

Thank you so much for your fantastic 5-star rating of Lamps2udirect.com! We truly appreciate your support and feedback. We're thrilled to hear that you had an excellent experience with us, and we're glad to have delivered your order on time. It's great to know that we were able to provide you with exactly what you needed. If you ever need any further assistance or have any additional requirements, please don't hesitate to reach out to us. Thank you once again for choosing Lamps2udirect.com!

“Service and delivery is good arranged. Except for the note/rememberance that for ordering parts in the UK to Europe, an extra custom import tax have to be payed. Delivery time was 2 weeks.”

Helpful Report

Thank you so much for taking the time to leave a review for Lamps2udirect.com. We truly appreciate your valuable feedback and are thrilled to hear that you had a positive experience with us. We strive to ensure customer satisfaction, and it's gratifying to know that we are doing things right in making our customers happy. Your kind words encourage us to keep up the good work and continue delivering excellent service. If you ever need any further assistance or have any questions or concerns, please don't hesitate to reach out. Our team is always here to help and provide you with the best possible support. Thank you once again for your review and for choosing Lamps2udirect.com. We look forward to serving you again in the future! Lamps2udirect.com Team

“Quick and correct”

Helpful Report

Thank you so much for your fantastic 5-star rating of Lamps2udirect.com! We are thrilled to hear that you had a quick and correct experience with us. Your satisfaction is our top priority, and we are constantly striving to deliver the best service to our valued customers like yourself. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out. We are here to help and provide you with the best lighting solutions. Once again, thank you for your positive review and for choosing Lamps2udirect.com!

Lamps2udirect.com is rated 4.5 based on 5,616 reviews