Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.51

4.5 Rating 5,897 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 5,897 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

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Lamps2udirect.com 5 star review on 5th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent prompt service. Would definitely buy from Lamps2udirect again.”

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“My order arrived on time and in perfect condition. I will will order from Lamps2udirect again.”

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“Good price and quick delivery”

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“It was a very good service, provided by friendly people.”

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“This is my second order from lamps2udirect and my order arrived very quickly and very well packaged ( fluorescent tube bulbs) I would highly recommend lamps2udirect!😊”

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“Could not have been better thanks”

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“The business were helpful in directing me to the alternative bulb as mine were obsolete. They replied promptly to emails.”

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“The order was sent very promptly and beautifully packaged 🙂”

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“No problem with the selection and quality of my purchase BUT why did it take so long to deliver. Took over 9 days to arrive and the bulbs were in stock.”

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“Very good product let me know when it would be delivered Delivered on time thank you”

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“Struggled to find a 50w low voltage MR16 bulb. Found them on Lamps2udirect at a great price and receive the bulbs the very next day after selecting a standard delivery. Very happy.”

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Thank you for your amazing 5-star review of Lamps2udirect.com! We are delighted to hear that you found the 50w low voltage MR16 bulbs you were looking for at a great price. It's fantastic news that your order arrived promptly the next day. We understand how important quick delivery is, and we're glad to have met your expectations. We appreciate your kind words and are always here to help with any lighting needs you may have. Thank you once again for choosing Lamps2udirect.com. We look forward to serving you again!

“Item as expected. Arrived promptly and would use again.”

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Thank you so much for your fantastic 5-star review! We're delighted to hear that your item met your expectations and arrived promptly. Your satisfaction is incredibly important to us, and we're thrilled that you'd choose to shop with us again. If you have any questions or need assistance in the future, please feel free to reach out at any time. Thanks again for choosing Lamps2udirect.com! We look forward to serving you again soon!

“Very happy. Needed a complete LED refit and these guys had everything.”

Helpful Report

Thank you so much for your wonderful 5-star review, John! We're thrilled to hear that you found everything you needed for your complete LED refit. Providing a wide range of options is important to us, and it’s great to know we could meet your needs. If you ever have any questions or need further assistance, don’t hesitate to reach out. Thanks again for choosing Lamps2udirect.com! We look forward to helping you with any future lighting projects!

“A prompt service on a slightly unusual product”

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Thank you for your fantastic 5-star review, Graham! We're so pleased to hear that you had a prompt service experience with your slightly unusual product. We pride ourselves on providing an array of unique items and ensuring they arrive quickly. Your satisfaction means a lot to us, and we're here to assist you with any lighting needs in the future. Thanks again for choosing Lamps2udirect.com! We look forward to serving you again soon!

“I ordered a small bulb. It arrived. I am happy.”

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Thank you for your excellent 5-star review, Robert! We’re thrilled to hear that your small bulb arrived as expected and that you're happy with your purchase. Your satisfaction means the world to us, and we appreciate you taking the time to share your experience. If you need anything in the future or have any questions, please don't hesitate to reach out. Thanks again for choosing Lamps2udirect.com! We hope to serve you again soon!

“I was looking for a specific small bulb for an old light ornament. There is a specialist lighting shop near me but they said these bulbs are not widely used now and they didn't keep them in stock, they told me to look online. I followed their advice and after searching for a while I came across Lamps2udirect, they didn't have any in stock but said they could obtain some and I placed an order and it arrived in good time. I would definitely buy from them again.”

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Thank you for your fantastic 5-star review, CM! We're so glad you found us while searching for that specific small bulb for your light ornament. It’s great to hear that we could assist you in obtaining the bulbs you needed, even when local options fell short. We understand how important it is to keep those treasured items lit beautifully. Your feedback means a lot to us, and we're delighted that your order arrived in good time. Thank you for choosing Lamps2udirect.com, and we can't wait to serve you again in the future!

“Lamps arrived as expected”

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Thank you for your 4-star review! We're glad to hear that your lamps arrived as expected. Your satisfaction is important to us, and we appreciate your feedback. If there's anything we can do to make your experience even better in the future, please let us know. Thanks for choosing Lamps2udirect.com! We hope to see you again soon!

“I did not receive my order for many weeks, but after mentioning this in a review, I did then receive my order promptly and the bulb is completely satisfactory”

Helpful Report

Thank you for your feedback regarding your recent experience with Lamps2udirect.com. We're glad to hear that you eventually received your order and that the bulb is satisfactory. We sincerely apologise for the delay you experienced initially; this is not the level of service we aim to provide. Your comments help us to improve and ensure a better experience for our customers in the future. If there's anything else we can assist you with or if you have any further concerns, please don’t hesitate to reach out. We truly appreciate your understanding and support.

“Hi . I have purchased lamps from you in the past with no problems the service has been great. I purchased bell gu10's 60631 / 60623 twenty of each on the 15 of Jan. The job is on hold for the lack of information Not that imprest. Looking forward to a reply Regards Ernie”

Helpful Report

Thank you for taking the time to share your thoughts with us. We appreciate your loyalty as a returning customer and are sorry to hear about the delay you’re experiencing with your recent order. We understand how important timely information is for your project, and we want to help resolve this matter as quickly as possible. Please provide us with any specifics you have, and we’ll do our best to assist you immediately. Once again, we apologize for the inconvenience and appreciate your patience. Thank you for choosing Lamps2udirect.com, and we look forward to serving you again soon!

“The lamp fits perfectly and it’s exactly the right length I needed”

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Thank you for your fantastic 5-star review, Ian! We're thrilled to hear that the lamp fits perfectly and is just the right length for your needs. Your satisfaction is our top priority, and it’s great to know we could provide exactly what you were looking for. If you have any more lighting needs in the future, please don’t hesitate to reach out. Thanks again for choosing Lamps2udirect.com! We look forward to serving you again!

Lamps2udirect.com is rated 4.5 based on 5,897 reviews