Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.51

4.5 Rating 5,838 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 5,838 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

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Lamps2udirect.com 5 star review on 5th March 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exactly what I wanted. Well packaged. Did feel postage was excessive.”

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“I was impressed, when there was a delay for the delivery that I got a message on a Sunday. All good now.”

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Thank you for your 4 star rating of Lamps2uDirect.com! I'm glad to hear that you were impressed by the customer service. I'm delighted that, even though there was a delay in delivery, you received a message on a Sunday to keep you updated. Glad to hear everything went well in the end!

“Martin was helpful and courteous throughout a few blips. Good Customer Service. Thank you!”

Helpful Report

Thank you for rating Lamps2udirect.com with 4 stars! We appreciate your kind words about "Martin," and are pleased to hear that our Customer Service was helpful and courteous throughout. Thank you for your positive feedback!

“Very help full when i called with an enquiry”

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Thank you so much for your 4-star rating of Lamps2udirect.com! We are so glad to hear that our customer service team was very helpful when you called with an enquiry. We appreciate your kind feedback.

“good value lamp - delivery was delayed but great customer service when i queried the delay and it arrived by when i needed it”

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Thank you, Steve, for your 4 star rating of Lamps2udirect.com! We appreciate you taking the time to leave your review. We're glad to hear that you got a good value lamp, even though delivery was delayed! We take customer service seriously, so we're pleased to hear that we were able to answer your query and get it delivered when you needed it. Thank you again!

“All was good, thank you”

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Thank you so much for taking the time to rate our store Lamps2udirect.com with 4 stars. We truly appreciate your loyalty and are thrilled to know that everything was good. We hope you'll visit us again soon!

“I ordered a couple of lamps and one was faulty. Once I advised them, they very quickly sent me a replacement lamp.”

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Thank you for your 4 star rating, Christina! We're glad to hear that you received the lamps you ordered, and that we were able to replace the faulty one quickly for you. We appreciate your feedback and are glad we could provide you with a smooth and satisfactory experience.

“The only reason I didn’t give them a 5 was because they didn’t turn up on time. However as soon as we contacted them they apologised and gave us a new date and they then arrived when said.”

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Thank you for your 4 star rating of Lamps2udirect.com. We appreciate your feedback and apologize for the timing issues. We are glad to hear that our team was able to accommodate you and we look forward to helping you in the future.

“Good service order arrived very quickly”

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“Web site easy to use . Parcel comes straightaway”

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“Quick and reliable service”

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“Had to wait for items to be in stock, which I had to enquire about rather than being told in advance. They did respond quickly. After that, service was good, items arrived as advised and were well packaged. Better price than Amazon. Would recommend.”

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Thank you for your 4-star review, Simon! We appreciate your positive feedback and understanding. We're glad you found the prices to be better than Amazon and the service to be excellent overall. We appreciate you taking the time to share your experience. Hopefully we can earn a 5 star review on your next order!

“GOOD HELPFUL FRIENDLY SERVICE”

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Thanks Jon for the 4 star rating! We appreciate your feedback and are glad to hear that you found our service to be good, helpful, and friendly.

“Order delivered in good time as as specified”

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Thank you, John, for rating Lamps2udirect.com with 4 stars! We are glad to hear that your order was delivered in good time and as specified. We appreciate your feedback and look forward to serving you again soon.

“speedy service”

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perspective.Thank you so much for your 4 star rating of Lamps2uDirect.com. We are delighted that you have had a positive experience with us and appreciate your feedback. We are particularly pleased that you have found our speedy service to be so helpful.

“Hi It ashame the lamps are not Phillips or general electric or bell or osram or edison We will see how they go . This will be a test for changing over from 32w”

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“All quite straight forward, placed my order, for a 16 watt switch start choke, which arrived a few days later, the unit was well protected, in the parcel that it came in. One Happy Customer.”

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Thanks for your great review, Andrew! We're glad everything was quite straightforward for you. We hope you enjoy your 16 watt switch start choke and were satisfied with the secure packaging that it arrived in. Thank you for being a happy customer!

“good been looking for 12v bulbs”

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“lamps packaging good though navigating website a bit difficult, had to reload”

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“Sadly I accidentally ordered the wrong size tubes. My fault, but I can't fault the delivery or packing.”

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Lamps2udirect.com is rated 4.5 based on 5,838 reviews