Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.50

4.5 Rating 5,841 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 5,841 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

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Lamps2udirect.com 5 star review on 5th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lamps arrived as expected”

Helpful Report

Thank you for your 4-star review! We're glad to hear that your lamps arrived as expected. Your satisfaction is important to us, and we appreciate your feedback. If there's anything we can do to make your experience even better in the future, please let us know. Thanks for choosing Lamps2udirect.com! We hope to see you again soon!

“I did not receive my order for many weeks, but after mentioning this in a review, I did then receive my order promptly and the bulb is completely satisfactory”

Helpful Report

Thank you for your feedback regarding your recent experience with Lamps2udirect.com. We're glad to hear that you eventually received your order and that the bulb is satisfactory. We sincerely apologise for the delay you experienced initially; this is not the level of service we aim to provide. Your comments help us to improve and ensure a better experience for our customers in the future. If there's anything else we can assist you with or if you have any further concerns, please don’t hesitate to reach out. We truly appreciate your understanding and support.

“Hi . I have purchased lamps from you in the past with no problems the service has been great. I purchased bell gu10's 60631 / 60623 twenty of each on the 15 of Jan. The job is on hold for the lack of information Not that imprest. Looking forward to a reply Regards Ernie”

Helpful Report

Thank you for taking the time to share your thoughts with us. We appreciate your loyalty as a returning customer and are sorry to hear about the delay you’re experiencing with your recent order. We understand how important timely information is for your project, and we want to help resolve this matter as quickly as possible. Please provide us with any specifics you have, and we’ll do our best to assist you immediately. Once again, we apologize for the inconvenience and appreciate your patience. Thank you for choosing Lamps2udirect.com, and we look forward to serving you again soon!

“The lamp fits perfectly and it’s exactly the right length I needed”

Helpful Report

Thank you for your fantastic 5-star review, Ian! We're thrilled to hear that the lamp fits perfectly and is just the right length for your needs. Your satisfaction is our top priority, and it’s great to know we could provide exactly what you were looking for. If you have any more lighting needs in the future, please don’t hesitate to reach out. Thanks again for choosing Lamps2udirect.com! We look forward to serving you again!

“Excellent service.”

Helpful Report

Thank you for your excellent 5-star review, John! We're so pleased to hear that you experienced great service while shopping with us. Your satisfaction is our top priority, and it's fantastic to know that we met your expectations. If you have any questions or need assistance in the future, feel free to get in touch. Thanks once again for choosing Lamps2udirect.com! We can’t wait to serve you again!

“My order was brilliant (!!!) from start to finish and I plan to order a few more of these bulbs in the next few days.”

Helpful Report

Thank you so much for your fantastic 5-star review! We're absolutely thrilled to hear that your order was brilliant from start to finish. Your enthusiasm for ordering more bulbs is music to our ears! We’re here to ensure you have a seamless shopping experience every time. If you need any assistance, feel free to reach out—we're always happy to help. Thanks again for choosing Lamps2udirect.com! We can't wait to serve you again soon!

“Quick delivery and no issues with the purchase. Would definitely use them again.”

Helpful Report

Thank you so much for your fantastic 5-star review, Peter! We're thrilled to hear that you experienced quick delivery and had no issues with your purchase. Your satisfaction is our top priority, and it's wonderful to know that you would choose us again in the future. If you ever need assistance or have any questions, don’t hesitate to reach out. Thanks again for choosing Lamps2udirect.com! We look forward to serving you again soon!

“Only lasted about 10hrs”

Helpful Report

Thank you for your feedback, Graham. We're truly sorry to hear that your lamp only lasted about 10 hours. This certainly does not meet the quality standards we strive for, and we understand how frustrating that must be. We value your input as it helps us improve our products and services. If you have any further details to share, or if there's anything we can do to resolve this issue for you, please don't hesitate to reach out. Your satisfaction is important to us, and we appreciate your understanding.

“Product was reasonably priced and arrived promptly.”

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“Product worked perfectly, but there is an extra delivery charge for Ireland and an extra cost for customs.”

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“Very pleased with the delivery time and is just what we wanted. Thank you.”

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“First class service can recomend”

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“I needed a lamp (bulb) for an outside light (dawn to dusk) and I found one that matched what I had with Lamps2udirect.com. I had to ask some questions prior to purchase and the service & expertise was first class. I spoke with a straight talking knowledgeable person who was not pushy and really helped me to make an informed decision regarding the item. I would highly recommend this company and their customer service!”

Helpful Report

“Advertising stock you do NOT have and keeping the money for several weeks and only returning it when prompted. What a shabby company. Avoid.”

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“Good delivery & product especially when hard to find - thanx”

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“I haven’t received my order or had any communication”

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“Disappointed they were advertising this item, but had no stock, but did get the items sooner than they indicated. We'll packed.”

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“Good price. Well packaged and quick delivery of tubes”

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“First class customer service. My order didn't arrive despite paying extra for next day delivery. Emailed the company who immediately arranged a replacement and refund of the extra postage.”

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“Products and price good. In my case, as it transpired, the items were not in stock and I chose to wait for the reorder to come in.”

Helpful Report

Lamps2udirect.com is rated 4.5 based on 5,841 reviews