Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.51

4.5 Rating 5,680 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 5,680 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

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Lamps2udirect.com 5 star review on 1st November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Some confusion and delay with the delivery. Otherwise OK”

Helpful Report

Thank you for taking the time to rate our website, Lamps2udirect.com, with 4 stars! We greatly appreciate your feedback. Additionally, we apologize for any confusion and delay you experienced with the delivery. Your comment is valuable to us as we constantly strive to improve our customer service. Once again, thank you for your support and we hope to serve you better in the future.

“Excellent service quick delivery”

Helpful Report

Thank you for your glowing 5-star rating of Lamps2udirect.com! We genuinely appreciate your feedback and are thrilled to hear that you had an amazing experience with us. "Excellent service quick delivery" is indeed a cornerstone of our commitment to providing top-notch service to our valued customers like yourself. We strive to deliver your orders swiftly while maintaining the highest standards of quality. Your loyalty as a customer means the world to us. We truly value your continued trust and support in our products and services. Should you ever need any assistance or have any further inquiries, please do not hesitate to reach out to us. We're always here to help! Once again, thank you for choosing Lamps2udirect.com, and we look forward to serving you in the future.

“Quick delivery”

Helpful Report

Thank you so much for your outstanding 5-star rating of Lamps2udirect.com! We truly appreciate your kind words and feedback. It's customers like you that motivate us to keep delivering the best service possible. "Quick delivery" is one of our top priorities, and we're thrilled to hear that your order arrived promptly. We understand the importance of a fast and efficient delivery service, and we strive to provide just that. Once again, thank you for choosing Lamps2udirect.com and for taking the time to share your positive experience. If you need any further assistance or have any questions, please do not hesitate to reach out to us.

“Excellent replacement led tubes. Sturdy and easy to fit. Good bright light.”

Helpful Report

Thank you for taking the time to rate us with 5 stars on Lamps2udirect.com! We truly appreciate your feedback. We're thrilled to hear that you found our LED tubes to be excellent replacements. We take pride in providing sturdy and easy-to-fit products that offer a good bright light. Your satisfaction is our utmost priority, and we look forward to serving you again soon.

“Exellent item”

Helpful Report

Thank you so much for giving Lamps2udirect.com a five-star rating! We truly appreciate your kind words and support. We are delighted to hear that you found our products to be excellent. It's our utmost goal to provide nothing but the best to our valued customers like you. Should you require any assistance in the future or have any more feedback to share, please don't hesitate to reach out. Your satisfaction is incredibly important to us. Once again, thank you for your exceptional rating. We look forward to serving you again soon!

“I bought some 4-pin to screw bulb adapters. They didn't work and the screw bulbs failed to light up.”

Helpful Report

Hello Ian - If you have been using 4-Pin fluorescent lamps, these will run from control gear (ballast etc) Standard lamps or LEDs do not run from control gear, so if you are using one of these lamps to convert, that will be why you are experiencing issues. We have not heard from you directly regarding this issue, but we would be happy to have these back, if you cannot use them?

“Would use again”

Helpful Report

Thank you so much for taking the time to rate Lamps2udirect.com with the highest rating possible! We appreciate your 5-star review and are thrilled to hear about your positive experience with our website. We are overjoyed to know that you would use our website again. Our team works diligently to provide a seamless and user-friendly shopping experience, and it's fantastic to learn that we have met your expectations. We take pride in offering a wide range of lamps and lighting solutions, ensuring that our customers find what they need to brighten up their spaces. Once again, thank you for your support and for choosing Lamps2udirect.com. We sincerely look forward to serving you again in the future.

“I still have yet to receive my items as well as no response to my questions regarding where they are at, ordered a little over a month ago now. Paid extra for shipping to the states. Would be nice for a representative to reach out as I have tried.”

Helpful Report

Dear Brandon,Thank you so much for taking the time to share your feedback about your experience with Lamps2udirect.com. We sincerely appreciate your valuable input and apologize for any inconvenience caused. We are truly sorry to hear that you have not yet received your items, and we understand your frustration regarding the lack of response to your questions regarding the whereabouts of your order. It is certainly not the experience we strive to provide to our customers. We sincerely apologize for any delay or lack of communication you have encountered during this process. Please email us directly - info@lamps2udirect.com. Once again, we appreciate your feedback and your patience. We assure you that we are committed to providing you with the best possible service and a satisfactory resolution to this matter. We look forward to hearing from you soon.

“All arrived as expected.”

Helpful Report

Thank you so much for your outstanding 5-star rating of Lamps2udirect.com! We truly appreciate your support and are thrilled to hear that everything arrived as expected. Your satisfaction is our top priority, and we are grateful for your kind words. If you have any further questions or need assistance in the future, please feel free to reach out. We look forward to serving you again with our excellent products and exceptional service. Thank you once again for choosing Lamps2udirect.com!

“Well packed i tried them out, they both work, would recommend.”

Helpful Report

Thank you so much for giving Lamps2udirect.com a 5-star rating! We greatly appreciate your positive feedback and are thrilled to hear that you had a great experience with our products. We take pride in ensuring that our items are well-packed to ensure a seamless delivery process. We're also delighted to hear that the lamps are working perfectly fine. Your recommendation means a lot to us and we couldn't be happier to have provided you with a satisfying shopping experience. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out. Thank you once again for choosing Lamps2udirect.com!

“Good prices. Great service.”

Helpful Report

Thank you so much for your fantastic 5-star rating of Lamps2udirect.com! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Good prices and great service are two aspects that we prioritize, and we are delighted that they met your expectations. If you ever need any assistance in the future, please do not hesitate to reach out. We are always here to provide you with excellent service and high-quality products. Thank you again for your support!

“Stuff arrived quickly”

Helpful Report

Thank you so much for giving Lamps2udirect.com a 5-star rating! We are thrilled to hear that you had a great experience with our website. Stuff arrived quickly and we couldn't be happier! We truly appreciate your support and hope to have the opportunity to serve you again in the future. If you have any questions or need further assistance, please don't hesitate to reach out to us. Thank you once again for choosing Lamps2udirect.com!

“Lamps2udirect were very helpful answering my questions and the bulbs arrived securely packed.”

Helpful Report

Thank you so much for your kind words and 5-star rating of Lamps2udirect.com! We really appreciate your feedback and are thrilled to hear that you had a positive experience with us. We pride ourselves on providing excellent customer service, so we're glad to know that our team was able to assist you with your questions. Rest assured, we always take great care in packing our bulbs to ensure they arrive safely. If you ever need any more assistance, please don't hesitate to reach out. Thanks again for choosing Lamps2udirect!

“Lamps delivered promptly,well-packaged and exactly what was needed”

Helpful Report

Dear Barbara,Thank you so much for your amazing 5-star rating of Lamps2udirect.com! We truly appreciate your support and feedback. We are thrilled to hear that your lamps were delivered promptly, well-packaged, and exactly what you needed. Customer satisfaction is our top priority, and we are delighted to have met your expectations. Should you have any further needs or inquiries, please do not hesitate to reach out to us. We look forward to serving you again in the future. Best regards, Lamps2udirect.com Team

“At first I ordered twice by mistake and the money was refunded very quickly. Unfortunately, I did not receive the ordered item for which I had been waiting for over 3 weeks, but eventually the money was returned to me without any problem. Despite everything, very nice service”

Helpful Report

Thank you so much for your gracious 4-star rating of Lamps2udirect.com! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with our service.We are sorry to hear about the inconvenience you faced with the delayed delivery of your ordered item. However, we are glad to know that our team promptly refunded your payment when you encountered this issue. We understand that waiting for over 3 weeks can be frustrating, and we apologize for any inconvenience caused. Your kind words about our customer service mean a lot to us. We strive to provide excellent support to our valued customers, and your recognition of our efforts motivates us to continue delivering exceptional service. Once again, thank you for taking the time to share your experience. We are grateful for your understanding and are always here to assist you. Please don't hesitate to reach out if you need any further assistance. We look forward to serving you again in the future. Warm regards, The Lamps2udirect.com Team

“I found what I wanted at a reasonable price, and my order arrived promptly”

Helpful Report

“Order has still not arrived”

Helpful Report

“All good - Many thanks”

Helpful Report

Thank you so much for the fantastic 5-star rating you gave us at Lamps2udirect.com. All good - Many thanks for taking the time to share your positive experience! We greatly appreciate your support and are thrilled to hear that you are satisfied with our service. If there is anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We are always here to help. Once again, thank you for choosing Lamps2udirect.com and for your kind words.

“Easy to navigate website, found item needed, ordered and very quick delivery. Will definitely use again in the future.”

Helpful Report

Thank you so much for your fantastic 5-star rating of Lamps2udirect.com! We truly appreciate your kind feedback and support. We are thrilled to hear that you found our website easy to navigate and quickly found the item you needed. Our team strives to provide a seamless shopping experience for our valued customers like you. Moreover, we are delighted that our delivery service was able to meet your expectations with its speed. We understand the importance of prompt and reliable shipping, and we always aim to deliver your orders as quickly as possible. Thank you once again for choosing Lamps2udirect.com. We are thrilled to have you as a customer and look forward to serving you in the future. Please don't hesitate to reach out if you have any further needs or questions.

“Love the lights. Well packaged but took a while to receive them. Had to call as they didn't get in touch to advise me some of the lights were out of stock.”

Helpful Report

Dear Helen,Thank you so much for giving Lamps2udirect.com a 5-star rating! We are thrilled to hear that you love the lights and that they were well-packaged upon arrival. We apologize for any inconvenience caused by the delay in receiving your order. We appreciate your feedback about not being notified regarding the lights that were out of stock. We will definitely take this into consideration and work on improving our communication in such cases. Once again, thank you for taking the time to share your positive experience with us. If you have any further questions or need assistance in the future, please feel free to reach out to us. We are here to help! Best regards, Lamps2udirect.com Team

Lamps2udirect.com is rated 4.5 based on 5,680 reviews