Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.51

4.5 Rating 5,681 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 5,681 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

Write Your review

Tell us how Lamps2udirect.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lamps2udirect.com 5 star review on 1st November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having ordered two bulbs one arrived totally smashed. I left a telephone message which was ignored so e-mailed and that was ignored as well!”

Helpful Report

“Very pleased with the product and the price”

Helpful Report

“I ordered my bulbs 05/12/22 the confirmation said: This e-mail is to confirm receipt of your order. If there are any problems with delivery, i.e If the items purchased are out of stock, we will contact you as quickly as possible. I sent an email 15/12/22 as my bulbs had not arrived. This was the answer: Thank you for your email. Apologies for the delay on this order. We did need to order more of these lamps in. Stock is due into us tomorrow. These will be despatched for you tomorrow and you should expect them by early next week. I sent an email 19/12/22 to ask if my bulbs had been despatched. This was the answer:They arrived, but too late to go out on the same day! They will be leaving today though on a first class service. Thanks again for your patience. I sent an email 28/12/22 as my bulbs had not arrived. This was the answer:I am so sorry for the delay on this order - You have been very patient.These were dispatched via Royal Mail, but I would have expected you to have received them by now! We are out of the office until next week, but I would be happy to resend the order, if you can confirm your delivery address. I will use a first class service to despatch and these will leave next Tuesday, when we return from Christmas! I received my order 05/01/23, the bulbs were in a box without packing or paperwork. I would not order from this company again.”

Helpful Report

“Order placed 19/12/2022. Still haven't received the items ordered!”

Helpful Report

“Everything arrived as expected and working well.”

Helpful Report

“Service was good but let down by Royal Mail strikes.”

Helpful Report

“Very easy ordering system with a excellent product range. Prompt delivery as always. Thanks”

Helpful Report

“Efficient and friendly service”

Helpful Report

“quick & reliable service + a good price”

Helpful Report

“Paid two delivery charges for two bulbs that fit in the same package”

Helpful Report

“Thanks. Despite getting wrong information from me you have been very supportive.”

Helpful Report

“Excellent response despite being the Xmas rush. Product as advertised in good condition and worked perfectly”

Helpful Report

“The lamps were exactly what what I was looking for, I thought there would be a problem finding them but lamps2u came up trumps at the right price.”

Helpful Report

“Great service along with products”

Helpful Report

“Non delivery issue quickly resolved. Received item next day. Thank you.”

Helpful Report

“Contacted company by phone. Very impressed. Advisor courteous and had good knowledge of products, website and issues regarding availability, etc. Left feeling confident. Will use again.”

Helpful Report

“Even though my item was described as in stock it wasn’t and After a 2 week wait decided to cancel order money was returned quickly and they corespondent via email so I would use this company again”

Helpful Report

“Despite the postal strike, I found the service quite satisfactory.”

Helpful Report

“good delivery thanks”

Helpful Report

“Good price with good quality. Faster delivery. This is second time buy from.”

Helpful Report

Lamps2udirect.com is rated 4.5 based on 5,681 reviews