Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.50

4.5 Rating 5,841 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 5,841 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

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Lamps2udirect.com 5 star review on 5th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product quick delivery would buy again 100%”

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“Very pleased with service would recommend to family and friends”

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“Arrived as ordered and securely packed so that they still workeds upon arrival. A very important factor for this product !”

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“Very good service.”

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“Low prices, great communication, fast delivery & very helpful... What more can you ask for when purchasing anything...”

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“Item was delivered within a couple of days and was exactly what I required at a reasonable price. Excellent service and I will certainly use Lamps2udirect.com in the future.”

Helpful Report

Dear William,Thank you so much for taking the time to give us a 5-star rating on Lamps2udirect.com! We truly appreciate your support and are thrilled to hear that your item was delivered promptly and met your needs perfectly. We strive to provide excellent service and it's customers like you that make it all worthwhile. We look forward to serving you again in the future.

“Unfortunately the items I ordered were out of stock, though this did not appear on your website, nor was I informed of the situation. I waited around 2 weeks before contacting you and received an apology and an option to wait until May for new stock. I declined and got a refund and ordered similar light bulbs. These arrived eventually, but I had quite a wait, without being warned in advance there would be a delay. I really was expecting better service from your company.”

Helpful Report

Thank you for taking the time to share your feedback regarding your experience with Lamps2udirect.com. We truly appreciate your honesty and value your input. We sincerely apologize for the inconvenience caused by the items you ordered being out of stock. We understand how frustrating it must have been to not have this clearly indicated on our website, and we apologize for any confusion caused. Additionally, we apologize for the lack of advance notice regarding the delay in receiving your order. We are constantly working to improve our services, and feedback like yours helps us identify areas where we can make necessary changes. We would like to ask for your assistance in making things better. Could you kindly provide us with specific suggestions on how we can enhance our website to better communicate stock availability and inform customers about any possible delays? Once again, thank you for your feedback and for giving us the opportunity to rectify the situation. We appreciate your support and hope to have the chance to serve you better in the future.

“Order was delayed by stock shortage without notice, but otherwise all OK”

Helpful Report

We do apologise for the inconvenience caused by the order delay due to a stock shortage. We understand that this lack of notice must have been frustrating, and we assure you that we are taking steps to ensure better communication in similar situations moving forward. Nevertheless, we're glad to know that apart from this issue, everything else went smoothly. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for choosing Lamps2udirect.com and for sharing your valuable feedback. We hope to serve you again in the future!

“First bulbs broken despite adequate packing. Quick email and sorted - bulbs arrived safely in exactly same packing. Definitely would use again”

Helpful Report

Thank you so much for taking the time to rate Lamps2udirect.com with 5 stars! We truly appreciate your support. We are delighted to hear that you had a positive experience with us. We apologize for the inconvenience caused by the first broken bulbs, but we are glad that we were able to quickly resolve the issue through email correspondence. It's great to hear that the replacement bulbs arrived safely. Your feedback reassures us that our commitment to customer satisfaction and efficient problem-solving is paying off. We are grateful for your trust and we look forward to serving you again in the future. Thank you once again for your kind words and for choosing Lamps2udirect.com!

“Being unable to get the lamps anywhere else, led me to the web sight. Perfect ending”

Helpful Report

Thank you so much for your fantastic 5-star rating! We greatly appreciate your feedback and are thrilled to hear that our website was able to provide you with the lamps you couldn't find anywhere else. "Being unable to get the lamps anywhere else, led me to the web sight. Perfect ending." It's wonderful to know that we were able to provide you with a perfect ending to your search. If you ever need any more lamps or have any questions, please do not hesitate to reach out to us. We're always here to assist you.

“Received 16 Watt T4 and Eterna N64/7 20 Watt Ultraslim T4 Under Cabinet Fluorescent Tube Lighting. Promptly and well packaged. Perfect fit.”

Helpful Report

Thank you so much for your outstanding 5-star rating of Lamps2udirect.com! We truly appreciate your support and feedback. We are delighted to hear that you received the 16 Watt T4 and Eterna N64/7 20 Watt Ultraslim T4 Under Cabinet Fluorescent Tube Lighting promptly and well-packaged. It's great to know that they were a perfect fit for your needs. Your satisfaction is our top priority, and we are committed to providing exceptional service and quality products. If you ever have any questions or require further assistance, please do not hesitate to reach out to us. Once again, thank you for choosing Lamps2udirect.com and for taking the time to share your positive experience. We look forward to serving you again in the future!

“Very pleased with the replacement kitchen bulb”

Helpful Report

Thank you so much for your fantastic 5-star rating of Lamps2udirect.com! We genuinely appreciate your kind words and feedback. We're thrilled to hear that you are very pleased with the replacement kitchen bulb. It's our utmost priority to deliver high-quality products that not only meet but exceed our customers' expectations. If you ever need assistance or have any further questions or concerns, please don't hesitate to reach out. We're here to help and ensure your shopping experience with us remains exceptional. Thank you once again for your trust and support. We look forward to serving you again in the future! Best regards, The Lamps2udirect.com Team

“I’m please with the products that I have purchased from your company”

Helpful Report

Thank you so much for your amazing 5-star rating of Lamps2udirect.com! We are truly grateful for your support and feedback. We are thrilled to hear that you are pleased with the products you have purchased from our company. Our team works diligently to ensure that we offer top-quality products that meet our customers' expectations. We value your business and look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out to us. Thank you once again for choosing Lamps2udirect.com!

“Ordered lamps - then wasn't available to take delivery... Sharon organised everything for when I got home... Brilliant, immediate response... What customer service and inter-action!!!”

Helpful Report

Thank you so much for your amazing 5-star rating of Lamps2udirect.com! We greatly appreciate your kind words and support. We are truly delighted to hear about your positive experience with our customer service. Sharon is indeed a valued member of our team and she will be thrilled to know that she could assist you with your order while ensuring a smooth delivery process. We pride ourselves on providing prompt and efficient responses to our customers, so it's really encouraging to hear your feedback. Thank you again for choosing Lamps2udirect.com and for taking the time to share your wonderful experience. We look forward to serving you in the future!

“Thankyou for quick delivery. I was impressed with care taken with package, everything seems fine although have not fitted yet.”

Helpful Report

Thank you so much for giving Lamps2udirect.com a 5-star rating! We greatly appreciate your feedback and are thrilled to hear about your positive experience with our quick delivery. It's fantastic to know that you were impressed with the care taken in packaging your order. Rest assured, we take great pride in ensuring that our products arrive safely and in perfect condition. We hope that when you do fit the lamps, they will exceed your expectations. Thank you once again for choosing Lamps2udirect.com, and we look forward to serving you again in the future.

“Lamp is exactly what I ordered thank you.”

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Thank you so much for taking the time to give Lamps2udirect.com a 5-star rating! We truly appreciate your support and loyalty as a customer. We're thrilled to hear that the lamp you ordered is exactly what you were expecting. It's our top priority to ensure that our customers receive the products they desire, and your satisfaction means the world to us. Thank you again for your wonderful feedback and for choosing Lamps2udirect.com. We look forward to serving you again in the future!

“Excellent servise .”

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Thank you so much for taking the time to leave a fantastic 5-star rating for Lamps2udirect.com! We truly appreciate your kind words and support. We are thrilled to hear that you had an excellent experience with our service. At Lamps2udirect.com, providing top-notch service is our utmost priority, and it warms our hearts to know that we've met your expectations. Once again, thank you for your feedback and for choosing us as your preferred choice for lamps. We look forward to serving you again in the future!

“Easy ordering, swift delivery and first class packaging- will definitely use again!”

Helpful Report

Thank you so much for your fantastic 5-star rating! We are thrilled to hear that you had a positive experience shopping with us at Lamps2udirect.com. We truly appreciate your kind words about our easy ordering process, swift delivery, and first-class packaging. Our team works hard to ensure smooth and efficient transactions, and we are delighted that it reflected in your shopping experience. We are grateful for your support and look forward to serving you again in the future. If you ever need any assistance, please don't hesitate to reach out.

“Ordered and goods received OK”

Helpful Report

Thank you so much for your 4-star rating of Lamps2udirect.com! We truly appreciate your support and feedback. We are thrilled to hear that you had a smooth experience with us, from placing your order to receiving the goods in perfect condition. Your satisfaction is our utmost priority, and we are dedicated to providing seamless service and top-notch products. Thank you once again for choosing Lamps2udirect.com. If you ever need any assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

“Pleased with the service and advice,just needed to understand the delivery as I was Expecting the items quicker.”

Helpful Report

Thank you for your 4-star rating on Lamps2udirect.com! We appreciate your feedback and are delighted to hear that you were pleased with our service and advice. We apologise if there was any confusion regarding the delivery, as we understand the importance of receiving your items promptly. We value your business and hope to serve you even better in the future.

Lamps2udirect.com is rated 4.5 based on 5,841 reviews