Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.51

4.5 Rating 5,897 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 5,897 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

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Lamps2udirect.com 5 star review on 5th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Stuff arrived quickly”

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Thank you so much for giving Lamps2udirect.com a 5-star rating! We are thrilled to hear that you had a great experience with our website. Stuff arrived quickly and we couldn't be happier! We truly appreciate your support and hope to have the opportunity to serve you again in the future. If you have any questions or need further assistance, please don't hesitate to reach out to us. Thank you once again for choosing Lamps2udirect.com!

“Lamps2udirect were very helpful answering my questions and the bulbs arrived securely packed.”

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Thank you so much for your kind words and 5-star rating of Lamps2udirect.com! We really appreciate your feedback and are thrilled to hear that you had a positive experience with us. We pride ourselves on providing excellent customer service, so we're glad to know that our team was able to assist you with your questions. Rest assured, we always take great care in packing our bulbs to ensure they arrive safely. If you ever need any more assistance, please don't hesitate to reach out. Thanks again for choosing Lamps2udirect!

“Lamps delivered promptly,well-packaged and exactly what was needed”

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Dear Barbara,Thank you so much for your amazing 5-star rating of Lamps2udirect.com! We truly appreciate your support and feedback. We are thrilled to hear that your lamps were delivered promptly, well-packaged, and exactly what you needed. Customer satisfaction is our top priority, and we are delighted to have met your expectations. Should you have any further needs or inquiries, please do not hesitate to reach out to us. We look forward to serving you again in the future. Best regards, Lamps2udirect.com Team

“At first I ordered twice by mistake and the money was refunded very quickly. Unfortunately, I did not receive the ordered item for which I had been waiting for over 3 weeks, but eventually the money was returned to me without any problem. Despite everything, very nice service”

Helpful Report

Thank you so much for your gracious 4-star rating of Lamps2udirect.com! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with our service.We are sorry to hear about the inconvenience you faced with the delayed delivery of your ordered item. However, we are glad to know that our team promptly refunded your payment when you encountered this issue. We understand that waiting for over 3 weeks can be frustrating, and we apologize for any inconvenience caused. Your kind words about our customer service mean a lot to us. We strive to provide excellent support to our valued customers, and your recognition of our efforts motivates us to continue delivering exceptional service. Once again, thank you for taking the time to share your experience. We are grateful for your understanding and are always here to assist you. Please don't hesitate to reach out if you need any further assistance. We look forward to serving you again in the future. Warm regards, The Lamps2udirect.com Team

“I found what I wanted at a reasonable price, and my order arrived promptly”

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“Order has still not arrived”

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“All good - Many thanks”

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Thank you so much for the fantastic 5-star rating you gave us at Lamps2udirect.com. All good - Many thanks for taking the time to share your positive experience! We greatly appreciate your support and are thrilled to hear that you are satisfied with our service. If there is anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We are always here to help. Once again, thank you for choosing Lamps2udirect.com and for your kind words.

“Easy to navigate website, found item needed, ordered and very quick delivery. Will definitely use again in the future.”

Helpful Report

Thank you so much for your fantastic 5-star rating of Lamps2udirect.com! We truly appreciate your kind feedback and support. We are thrilled to hear that you found our website easy to navigate and quickly found the item you needed. Our team strives to provide a seamless shopping experience for our valued customers like you. Moreover, we are delighted that our delivery service was able to meet your expectations with its speed. We understand the importance of prompt and reliable shipping, and we always aim to deliver your orders as quickly as possible. Thank you once again for choosing Lamps2udirect.com. We are thrilled to have you as a customer and look forward to serving you in the future. Please don't hesitate to reach out if you have any further needs or questions.

“Love the lights. Well packaged but took a while to receive them. Had to call as they didn't get in touch to advise me some of the lights were out of stock.”

Helpful Report

Dear Helen,Thank you so much for giving Lamps2udirect.com a 5-star rating! We are thrilled to hear that you love the lights and that they were well-packaged upon arrival. We apologize for any inconvenience caused by the delay in receiving your order. We appreciate your feedback about not being notified regarding the lights that were out of stock. We will definitely take this into consideration and work on improving our communication in such cases. Once again, thank you for taking the time to share your positive experience with us. If you have any further questions or need assistance in the future, please feel free to reach out to us. We are here to help! Best regards, Lamps2udirect.com Team

“Good service and prompt delivery.”

Helpful Report

Dear Wendy,Thank you so much for taking the time to give us a 4-star rating on Lamps2udirect.com! We truly appreciate your feedback and are glad to hear that you had a positive experience with us. We take great pride in providing good service and ensuring prompt delivery to our valued customers, like yourself. Your satisfaction is our top priority, and we are thrilled that we were able to meet your expectations. Thank you once again for your kind words and for choosing Lamps2udirect.com. We look forward to serving you again in the future!

“Supplied promptly. Good packaging to protect lamps.”

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“Easy order and quick dispatch. Good price. Only problem was delivery by Royal Mail. Tracked 48 took 3 times longer than it should have so OK if you do not need item quickly.”

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“Well packaged, quickly dispatched, exactly as ordered.....100%.”

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“First class service you can trust”

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“I purchased two very unusual bulbs for a cooker extractor hood. The bulbs were delivered, well packed, in only a couple of days and at a very reasonable price. Excellent service and good value, I couldn’t ask for more.”

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“Lamps2udirect provided me with the the exact item I was looking for. The item was delivered efficiently and prompt. Thanks”

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“Quick delivery, well packaged”

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“Items arrived quickly and are of good quality. Good service. I would buy from Lamps2udirect again.”

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“My order was promptly, dealt with by a very pleasant lady on the phone and packed very securely and delivered very quickly”

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Thank you so much for awarding Lamps2udirect.com with a fantastic 5-star rating! We truly value your support and are thrilled to hear about your positive experience with us. We greatly appreciate your kind words.We are especially delighted to know that your order was promptly handled by our friendly team member over the phone. We take pride in providing exceptional and efficient customer service to ensure a seamless shopping experience. Additionally, we are pleased that your items were securely packaged and delivered to you in a timely manner. Our team makes it a priority to ensure that all products reach our customers intact and as swiftly as possible. Thank you once again for your glowing review. We sincerely hope to serve you again in the future and provide you with additional 5-star experiences.

“The worst product you could buy. Don’t make the mistake to buy it. Doesn’t do anything and is useless.”

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Lamps2udirect.com is rated 4.5 based on 5,897 reviews