Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.50

4.5 Rating 5,764 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 5,764 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

Write Your review

Tell us how Lamps2udirect.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lamps2udirect.com 5 star review on 1st November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very swift service”

Helpful Report

Thank you so much for your glowing 5-star review of Lamps2udirect.com! We truly appreciate your feedback and are thrilled to hear that you had such a positive experience with us. "Very swift service" is indeed one of our top priorities at Lamps2udirect.com. We understand the importance of timely delivery and are committed to providing our customers with efficient and reliable service. We're delighted to know that our swift service met your expectations.

“found just what we needed and very quickly despatched”

Helpful Report

Dear Pam,Thank you so much for giving Lamps2udirect.com a glowing 5-star rating! We sincerely appreciate it. We are thrilled to hear that you found just what you needed on our website and that our team swiftly dispatched your order. Customer satisfaction is our top priority, so it's especially rewarding to know that we met your expectations. If you ever need any further assistance or have any questions, please do not hesitate to reach out. We will be more than happy to help! Once again, thank you for your kind words and for choosing Lamps2udirect.com.

“Very helpful, good price, quick”

Helpful Report

Thank you so much for taking the time to give us a 5-star rating for Lamps2udirect.com. We truly appreciate your kind words and support! We are thrilled to hear that you found our service to be very helpful. Our team always strives to provide the best assistance possible, so it's rewarding to know that we met your expectations. Moreover, we are delighted that you found our prices to be good and the overall process quick. Offering competitive pricing is essential to us, and we continuously strive to provide our customers with excellent value for their money. We also understand the importance of a smooth and speedy shopping experience, and we're glad we could meet your needs in that regard. Once again, thank you for your glowing review. We truly value customers like you who take the time to share their positive experiences. If there's anything else we can assist you with, please don't hesitate to reach out to us. We are always here to help! Warmest regards, Lamps2udirect.com Team

“LED strip lights were good quality and work well with or dimmer switch”

Helpful Report

Dear Paul, Thank you so much for your wonderful 5-star rating of Lamps2udirect.com! We truly appreciate your feedback and it means a lot to us. We're delighted to hear that the LED strip lights you purchased from us were of good quality and function perfectly with your dimmer switch. Your satisfaction is our top priority, and we're thrilled that we were able to provide you with products that meet your expectations. We value your support and hope to serve you again in the future!

“Order a light and came quickly and as described. Lovely and bright LEDs”

Helpful Report

Thank you so much, Jamie, for your wonderful 5-star rating of Lamps2udirect.com! We truly appreciate your feedback and are thrilled to hear about your positive experience. We are delighted that your light order arrived promptly and matched your expectations perfectly. Enjoy the lovely and bright LEDs! If you need any further assistance or have any more feedback to share, please don't hesitate to reach out. Thank you again for choosing Lamps2udirect.com!

“Excellent item. Quick turnaround. Happy”

Helpful Report

Dear Malcolm,Thank you so much for taking the time to rate our website Lamps2udirect.com with five stars! We truly appreciate your feedback and support. We are thrilled to hear that you found our item excellent and that our service provided a quick turnaround. Our team constantly strives to deliver quality products and efficient delivery to ensure customer satisfaction. Once again, thank you for choosing Lamps2udirect.com. We are delighted to have made you happy and look forward to serving you again in the future. Best regards, Martin Lamps2udirect.com

“; uh ;oikl”

Helpful Report

Thank you so much for your fantastic 5-star rating of Lamps2udirect.com! We truly appreciate your support. Your satisfaction is our top priority, and we are thrilled to know that you are happy with your experience on our website.

“Quick delivery and great quality product”

Helpful Report

Thank you so much for taking the time to leave us a 5-star rating for Lamps2udirect.com! We are thrilled to hear that you had a positive experience with us. We greatly appreciate your kind words, and we are proud to have provided you with quick delivery and a great quality product. Our team strives to deliver exceptional service and top-notch products to all our valued customers like yourself. Thank you once again for choosing Lamps2udirect.com. We look forward to serving you in the future! Best regards, Lamps2udirect.com Team

“Very efficient excellent service and delivery”

Helpful Report

Dear Stephen,Thank you for your outstanding 5-star rating of Lamps2udirect.com! We greatly appreciate your support and positive feedback. Your satisfaction is our utmost priority. "Very efficient excellent service and delivery." We are thrilled to hear that our service and delivery exceeded your expectations. Our team strives to ensure a seamless and efficient experience for our customers, and it's rewarding to know that we accomplished this for you. Once again, thank you for choosing Lamps2udirect.com. We look forward to serving you again in the future!

“Fair price for a decent product. Sent quickly and packaged safely.”

Helpful Report

Dear Bernard,Thank you so much for your fantastic 5-star rating of Lamps2udirect.com! We greatly appreciate your kind feedback and it truly means a lot to us. We are thrilled to hear that you found our products to be of decent quality and available at a fair price. It's our mission to provide our customers with top-notch products that exceed their expectations. We are also delighted that your order was sent quickly and arrived safely. We take great care in packaging our items securely to ensure that they reach our customers in perfect condition. Once again, thank you for your support and for choosing Lamps2udirect.com. We are always here to assist you and look forward to serving you in the future.

“I have not received my order”

Helpful Report

Hello Margaret - Can you please get in touch? Our records show this order was completed a while ago, so we can only assume there has been an issue with delivery. We will resolve this for you, but we only know there's a problem when it's flagged and we have not had any contact with you directly.

“My parcel went missing, got in touch and the order was resent immediately. Can’t ask for more than that. Great customer service. 👍”

Helpful Report

Dear John,Thank you so much for awarding us with a fantastic 5-star rating on Lamps2udirect.com! We are thrilled to hear that you had a positive experience with our customer service. We apologize for the inconvenience you faced with your missing parcel, but we are glad that we could resolve the issue promptly by resending your order. Providing great customer service is our utmost priority, and your satisfaction is incredibly valuable to us. Once again, thank you for your kind review and for choosing Lamps2udirect.com. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again! Best regards, Lamps2udirect.com Team

“Accepted an order when they did not have stock. Had to chase order. Only 10 of 16 items arrived. Had to chase refund.”

Helpful Report

Dear Christopher, Thank you so much for taking the time to provide us with your valuable feedback regarding your recent experience on Lamps2udirect.com. We truly appreciate customers like you who take the time to share their honest opinions, as it helps us immensely in improving our services.

“Good service.”

Helpful Report

Thank you so much for your glowing 5-star rating of Lamps2udirect.com! Good service is at the core of everything we do, and we are thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and we are committed to providing you with the best products and service possible. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out. Thank you again for your kind words and for choosing Lamps2udirect.com!

“I had a faulty lamp in a Christmas decoration and was finding it difficult to source a replacement. Fortunately Lamps2udirect had one in stock and at a competitive price. The online ordering process was very easy to follow and delivery was prompt. The lamp arrived well packed and in good condition, so my Christmas decoration was saved from the bin.”

Helpful Report

Dear Stephen, Thank you so much for your fantastic 5-star rating of Lamps2udirect.com! We truly appreciate your support and feedback. We're thrilled to hear that we were able to meet your needs and provide you with a smooth and pleasant shopping experience. We understand how frustrating it can be to find a replacement for a faulty lamp, especially during the holidays. We're glad that Lamps2udirect had the lamp you needed in stock and at a competitive price. It's great to know that you found our online ordering process easy to follow, and we're happy to hear that your order was promptly delivered to you. We take pride in our packaging methods to ensure that our products arrive safe and sound. It's wonderful to hear that your lamp arrived well packed and in good condition, saving your Christmas decoration from the bin. Thank you once again for your kind words and for choosing Lamps2udirect.com. We hope to continue serving you in the future.

“My order hasn't arrived”

Helpful Report

Hello Holly - Can you please get in touch? We cannot find any orders under your name.... We will resolve this for you, but we only know there's a problem when it's flagged and we have not had any contact with you directly. Thank you.

“Parts arrived as ordered in good, pleased with purchase.”

Helpful Report

Dear Paul,Thank you so much for giving Lamps2udirect.com a fantastic 5-star rating! We truly appreciate your support and are thrilled to hear that you are pleased with your purchase. We are also delighted to learn that the parts arrived as ordered and in good condition. Your satisfaction is our top priority, and we are glad that we could meet your expectations. Once again, thank you for choosing Lamps2udirect.com. If you need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!

“Five stars”

Helpful Report

Thank you so much for your amazing 5-star rating of Lamps2udirect.com! We truly appreciate your positive feedback and are thrilled to hear that you had a fantastic experience with us. At Lamps2udirect.com, we strive to provide nothing but the best products and services to our valued customers. Your kind words motivate us to continue delivering exceptional quality and customer satisfaction. We are delighted to have met your expectations and that you are satisfied with our offerings. Your support means the world to us, and we look forward to serving you again in the future. Once again, thank you for your stellar review and for choosing Lamps2udirect.com.

“The unit delivered was not the same unit as advertised, therefore did not fit”

Helpful Report

Thank you for taking the time to share your feedback about your experience with Lamps2udirect.com. We appreciate hearing from our customers and we value your input. To make things better, we would like to understand more about your specific situation and how we can rectify it. Could you kindly provide us with further details regarding the issue you encountered? Your insights will help us improve our processes and ensure that such situations are avoided in the future. Customer Support Team Lamps2udirect.com

“Product is fine, but took quite a while to arrive.”

Helpful Report

Dear Mary,Thank you so much for taking the time to rate us with 4 stars on Lamps2udirect.com! We truly appreciate your feedback and are delighted to hear that you found our products to be of high quality. Regarding your comment, "Product is fine, but took quite a while to arrive," we apologize for any inconvenience caused by the delayed delivery. We understand how important it is to receive your items in a timely manner, and we are constantly working to improve our shipping processes to ensure faster and more efficient deliveries. Once again, we sincerely appreciate your positive rating and valuable feedback. If you have any further concerns or questions, please do not hesitate to reach out to our customer support team. We would be more than happy to assist you. Best regards, Lamps2udirect.com Team

Lamps2udirect.com is rated 4.5 based on 5,764 reviews