Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.51

4.5 Rating 5,681 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 5,681 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

Write Your review

Tell us how Lamps2udirect.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lamps2udirect.com 5 star review on 1st November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought some fluorescent tubes off the website, there was nothing to indicate that there would be any delay in delivery. It took two weeks for them to arrive; they were inadequately packaged and had been smashed in transit. The company offered to replace them and asked for photographs so that they could claim against the courier - these were provided. The replacement tubes had not arrived after waiting a further 3 weeks; during this time I was not updated and it proved difficult to get an answer to my telephone calls. I eventually asked for a refund. This proved to be another disaster; I received less than half the money I had paid, the cost of the delivery was not forthcoming. This cannot be right bearing in mind the fact that Lamps2UDirect are claiming against the courier. At no point have I received any invoices or credit notes, everything was done through PayPal, the only paperwork was a delivery note with the goods. The lamps were ordered for business purposes so this does not seem very professional, I expected a VAT receipt. I have not enjoyed my experience with this company, I will not be using them again and would not recommend them to anyone else.”

Helpful Report

“It has been weeks since ordering my clothes drier would be nice to hear when it will be delivered”

Helpful Report

“Never got, cheating b……s”

Helpful Report

“Fast service”

Helpful Report

“Very helpful when stock had not arrived, I was kept updated. Thank you.”

Helpful Report

“After a brief hiccup due to stock replenishment,received my lamp. Pleased and satisfied. Would buy from this company again if need be.”

Helpful Report

“I'm not exactly sure how I'm supposed to review something that I never received. I ordered a plug for a circular light and a circular tube, they should have both been in stock, but after waiting a week no delivery, they had the tube but not the plug, which would take 4 weeks. I said I would wait until they had the full order, but then a couple of weeks later, without any contact, my money was refunded. Then I'm asked to rate my purchase. I'm sure Lamps2udirect deserves better than my score. They just need to check before sending out review requests.”

Helpful Report

“Yet to receive lamps .”

Helpful Report

“Nothing to complain about”

Helpful Report

“no delivery after 14 working days. Rang lamps2 u only to be told i item was not available. Ishould not have to contact lamps for thiis info.”

Helpful Report

“This is the second light ordered works well the first one kept going off but with a tap worked so using this as a backup”

Helpful Report

“never received the lamp”

Helpful Report

“OK but some delay on order due to stock status, and one item missing when goods received”

Helpful Report

“I ordered a small quantity of L.E.D. Tubes and lamps to reduce electricity use, the Items were very well packed and delivered in good time. All Items now working well. Thanks to a reliable online trading company.”

Helpful Report

“Good service”

Helpful Report

“Item came safely, advise was helpful, thanks.”

Helpful Report

“latedelivery no explanation without prompting”

Helpful Report

“The 5 stars here is not for the product as such but for the responsive customer service. The fluorescent tube I ordered was at first unavailable and when it did arrive it turned out I had ordered the wrong size and I had to return it. But at every stage the company responded promptly to my enquiries and were as helpful as they could be.”

Helpful Report

“A good product, delivered promptly”

Helpful Report

“The delay in delivery was unjistified.However the lamps are of good quality.”

Helpful Report

Lamps2udirect.com is rated 4.5 based on 5,681 reviews