Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.51

4.5 Rating 5,680 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 5,680 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

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Lamps2udirect.com 5 star review on 1st November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service and prompt delivery.”

Helpful Report

Dear Wendy,Thank you so much for taking the time to give us a 4-star rating on Lamps2udirect.com! We truly appreciate your feedback and are glad to hear that you had a positive experience with us. We take great pride in providing good service and ensuring prompt delivery to our valued customers, like yourself. Your satisfaction is our top priority, and we are thrilled that we were able to meet your expectations. Thank you once again for your kind words and for choosing Lamps2udirect.com. We look forward to serving you again in the future!

“Supplied promptly. Good packaging to protect lamps.”

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“Easy order and quick dispatch. Good price. Only problem was delivery by Royal Mail. Tracked 48 took 3 times longer than it should have so OK if you do not need item quickly.”

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“Well packaged, quickly dispatched, exactly as ordered.....100%.”

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“First class service you can trust”

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“I purchased two very unusual bulbs for a cooker extractor hood. The bulbs were delivered, well packed, in only a couple of days and at a very reasonable price. Excellent service and good value, I couldn’t ask for more.”

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“Lamps2udirect provided me with the the exact item I was looking for. The item was delivered efficiently and prompt. Thanks”

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“Quick delivery, well packaged”

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“Items arrived quickly and are of good quality. Good service. I would buy from Lamps2udirect again.”

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“My order was promptly, dealt with by a very pleasant lady on the phone and packed very securely and delivered very quickly”

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Thank you so much for awarding Lamps2udirect.com with a fantastic 5-star rating! We truly value your support and are thrilled to hear about your positive experience with us. We greatly appreciate your kind words.We are especially delighted to know that your order was promptly handled by our friendly team member over the phone. We take pride in providing exceptional and efficient customer service to ensure a seamless shopping experience. Additionally, we are pleased that your items were securely packaged and delivered to you in a timely manner. Our team makes it a priority to ensure that all products reach our customers intact and as swiftly as possible. Thank you once again for your glowing review. We sincerely hope to serve you again in the future and provide you with additional 5-star experiences.

“The worst product you could buy. Don’t make the mistake to buy it. Doesn’t do anything and is useless.”

Helpful Report

“The lamps initially sent were not exactly the ones described - different make and unfortunately not compatible in my case - it seemed to take some prodding to get them to exchange/refund but they eventually did s. A bit of a hassle all round but at least they sorted the problem.”

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“A problem with the type of lamp I ordered was dealt with very swiftly and efficiently. Good communication and support. Would definitley use again.”

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“Excellent Company to deal with for lightening requirements . Have used them several times over the years .Website easy to navigate with lots of helpful info . Prices competitive . Communications on line & in person very good . Delivery & follow up outstanding . Really cant fault them . Special thanks to Martin . Highly recommend them .”

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“Very good service all round”

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“excellent service.”

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“Ordered lamp shades that said they were in stock, turns out they had a wait time of 2 months… then took a week to refund.”

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“Poor service”

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“Great customer service”

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“Excellent service. Good arrived in perfect condition and as described. Perfect!”

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Lamps2udirect.com is rated 4.5 based on 5,680 reviews